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Bangkok Airways


4.5 of 5 stars
315 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 169
    Excellent
  • 99
    Very good
  • 28
    Average
  • 12
    Poor
  • 7
    Terrible
Wow!

Comfortable- well fed and well hydrated with water, tea/coffee and juice! Attendants and desk... read more

5 of 5 starsReviewed 1 week ago
niklark
,
Long Beach, California
via mobile
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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315 Reviews from our TripAdvisor Community

Write a Review

315 reviews from our community

Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Long Beach, California
Level Contributor
17 reviews
7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Comfortable- well fed and well hydrated with water, tea/coffee and juice! Attendants and desk agents really nice! Complementary lounge too in all airports.

Domestic Economy Bangkok - Chiang Mai
Helpful?
Thank niklark
Mexico City, Mexico
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

For less than 100USD per ticket I had access to the airline lounge with free snacks and drinks for the 1-hour flight the gave us free meal and drinks in the flight

Domestic Economy Krabi Town - Bangkok
Helpful?
Thank ArturoFMx
Level Contributor
5 reviews
1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a great flight experience. Before taking off, flight attendants handed over paper towels which were fragrant and smooth to every passenger for cleaning hands. Then, when cruising, the meal "chicken rice" was also tasty in terms of the flight meal. Besides, seats were comfortable as well. The only thing that I feel not good enough was the lack...

More 
Domestic Economy Bangkok - Chiang Rai

Helpful?
Thank 阿修修
Orlando, Florida
Level Contributor
88 reviews
25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Flew from Luang Prabang (Laos) to Bangkok, it was an ATR 500, Flight departed on time, very polite ground staff in Laos & very friendly crew, was served Lunch on a short 1.30 hr. flight , it was ALL Economy class. 20kg free luggage. Nice new looking plane.

Southeast Asia Economy Luang Prabang - Bangkok
Helpful?
1 Thank Kazi A
Hong Kong, China
Level Contributor
41 reviews
6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whenever going to Phnom Penh I wonder how it is possible to offer such a fast and friendly service in these really small A 320 series Airbus. Even the flight is really short they are organized enough to give every passenger the full sortiment of Cambodia entering forms and serving a very acceptable menue with local dishes and even some...

More 
Southeast Asia Economy Bangkok - Phnom Penh

Helpful?
Thank Jacob S
Bangkok, Thailand
Level Contributor
26 reviews
12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the food always waste my money .. please make it better before almost passenger move to fight with another airline.

Domestic Economy Bangkok - Chiang Rai
Helpful?
Thank Missawesome001
Ko Samui, Thailand
Level Contributor
20 reviews
5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will never understand why this company set the AC so cold. I know there is AC everywhere in Thailand, and that planes are usually pretty cold, but this is insane! Otherwise, nothing special for the service or the cleanliness. They meet standards.

Domestic Economy Bangkok - Ko Samui
Helpful?
Thank CecileSD11
Hong Kong, China
Level Contributor
14 reviews
11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Am a very, very, very frequent flyer, and picky about airlines… and although Bangkok Airways is the only choice for this route, it's a very professional airline with world class service. Although the aircraft seem dated, the service and experience is not.

Southeast Asia Business Class Hong Kong - Ko Samui
Helpful?
Thank Gareth E
Brisbane
Level Contributor
62 reviews
16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First time fliers with them and came in on their flight from Phuket to Koh Samui then returned with them as well. Very helpful and good ground staff. I was very surprised with the free wifi, food and drinks at the boarding gates in Koh Samui. It helped refresh the family and made the wait more pleasurable. The flight was...

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Domestic Economy Ko Samui - Phuket

Helpful?
Thank Cute-Fruit
Guwahati, India
Level Contributor
59 reviews
21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i was amazed to see how well this airline takes care of its passengers. right from the check in to the deplaning. staff is always smiling and willing to help. they have a passenger lounge which is such a delight for the tired traveller. breakfast and other amenities are provided free of cost. Onboard the flight ..the crew takes good...

More 
Domestic Economy Bangkok - Phuket

Helpful?
Thank prasenjit_gogoi
See travel tips for airlines
“Don't pick Kosher meal.”
 of 5 stars laurayinmay, 27 Jun 2016 | Read review
“book exit row for more leg room”
 of 5 stars Light_33, 21 Jun 2016 | Read review
“have a look in advance with the timings; not a big deal but, better play safe”
 of 5 stars nicanor69, 17 Jun 2016 | Read review
“ask for child meal tp your kids”
 of 5 stars liza181228, 13 Jun 2016 | Read review
“1A seat has big legroom.”
 of 5 stars Worapanit, 23 May 2016 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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