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Bangkok Airways


4 of 5 bubbles
1,277 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,277 Reviews from our TripAdvisor Community

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1,277 reviews from our community

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Showing 729: English reviews
Level Contributor
6 reviews
5 of 5 bubbles Reviewed yesterday NEW

6th March 2017 on a A320. BKK-MDL. Flight full and on time. Everything worked smoothly. Free lounge in BKK. Hot meals and drinks served, including those hot and those having a bit of booze. Special meal accommodated. Staff efficient. Arrival cards distributed on-board. Among the better economy flights I have taken.

Southeast Asia Economy Bangkok - Mandalay
Helpful?
Thank 385andersp
Johannesburg, South Africa
Level Contributor
10 reviews
4 of 5 bubbles Reviewed yesterday NEW

Very professional well presented airline with friendly accommodating staff in a nice clean aircraft with lovely meals.Will definitely fly again with Bangkok airlines.

Southeast Asia Economy Singapore - Ko Samui
Helpful?
Thank john_mittan
Nairobi, Kenya
Level Contributor
27 reviews
15 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

on time departure (quite rare when leaving from Dhaka International), friendly staff, modern planes. Light snack provided which was welcome, as well as cold beverages.

Southeast Asia Economy Dhaka City - Bangkok
Helpful?
Thank Christoph S
New Delhi, India
Level Contributor
139 reviews
79 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Check-in : By the friendliest & most courteous airline ground staff member I have ever met . The entire process took hardly a minute. Lounge : Bangkok Airways Lounge It was a cute little space , with a satisfactory buffet spread. A short while later , we discovered that those who access the lounge with a card , were being...

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Southeast Asia Economy Luang Prabang - Bangkok

Helpful?
Thank Puhup_Verma
Chiang Mai, Thailand
Level Contributor
429 reviews
164 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

I usually go between Chiang Mai and Bangkok on Bangkok Airways. Primarily for their frequency, timings and lounges. But I use other airlines if more suitable. Staff are efficient and nice. Aircraft new, clean and give you a feeling of safety. One small gripe - their frequent flyer programme: I feel I would have to be flying EVERY week, many...

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Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank chiangmaicharlies
Rome, Italy
Level Contributor
44 reviews
24 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

I was on a connecting flight from bangkok to chiang mai. After a long flight from rome to bangkok. Even if we were flying economy class we were admittted to the customer lounge with plenty of refreshment and free wifi so the waiting period in bangkok was more acceptable. Thais are really great. Nothing bad to say about the airline....

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Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank luni69
Fmm
Level Contributor
498 reviews
83 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Although the flight was delayed ......it was still a very good experience. I wish in the airport lounges they would have a wider selection of healthy food choices.

Domestic Economy Sattahip - Ko Samui
Helpful?
Thank Ross M
New Delhi, India
Level Contributor
139 reviews
79 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Check-in : At the transfer desk at around 4:30 AM . It was quick , and the staff member knew exactly what had to be done. It took hardly 2 minutes. Lounge : Bangkok Airways Lounge A nice feature offered by Bangkok Aiways to its passengers , but not great for a regular flyer like me. After a brief stay...

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Southeast Asia Economy Bangkok - Luang Prabang

Helpful?
Thank Puhup_Verma
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

Our flight was delayed by over an hour, though I understand that this could've been due to a multitude of factors, and possibly no one person's fault, but once we boarded the staff were extremely rude. No smiles, no manners. Easily the worst flight service I have ever experienced. Have flown with Bangkok Airways before without issue, but as an...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank Christopher W
Tampa, Florida
Level Contributor
321 reviews
92 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Bangkok airline is every bit of boutique airline. It is not the cleanest plane in the world but the service is great and you get a nice meal on every flight. We had a 35 minute flight and they still managed to get us a full meal. I was impressed! The only downside is when you fly into Bangkok all...

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Southeast Asia Economy Bangkok - Siem Reap

Helpful?
Thank TBLJTiki
See travel tips for airlines
“Smile and they will take care of you”
john_mittan, 28 Apr 2017 | Read review
“They have boutique routes so if you want to fly direct, fly with PG to save time.”
bangkokstory, 24 Apr 2017 | Read review
“sit back and enjoy”
tim286, 20 Apr 2017 | Read review
“window seats for a terrific view of inbound to Koh Samui”
sandilong1511, 16 Apr 2017 | Read review
“The passenger lounge has yummy free food and free wifi. So if you want to beat Bangkok traffic, come early and wait in comfort.”
fil-amgirl, 15 Apr 2017 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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