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Bangkok Airways


3,647 reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand 011 66 2 270 6699 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,647 Reviews from our TripAdvisor Community

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3,647 reviews from our community

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Showing 2,153: English reviews
Level 5 Contributor
53 reviews
28 helpful votes
Reviewed yesterday
NEW
via mobile

This flight is the only choice that suited my demand. It’s expensive but you get what you pay. They serve a meal and variety of beverages including red & white wine. Overall is great.

Date of travel: March 2019
Southeast Asia Economy Ko Samui - Singapore
Helpful?
Thank Noppies
Level 3 Contributor
14 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

The Bangkok Airways Longe in Phuket is not Lounge is smal open space in corner on first floors big floop the Airplane not wow low class airplane no entertainment 😢. The snack not tasty not yum yum not Egan Bankok airways

Date of travel: November 2018
Domestic Economy Phuket - Bangkok
Helpful?
Thank TA J
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW

Koh Samui Airport is run by Bangkok Airways and is a great little airport. Free coffee, tea and cakes in the departure lounge was a pleasent surprise. Flight crew where very professional and most accommodating. Free food and drinks on a short haul flight was unexpected but much appreciated. Good leg room and comfortable seats.

Date of travel: February 2019
Asia Economy Ko Samui - Hong Kong
Helpful?
Thank mbjmb58
Melbourne, Australia
Level 6 Contributor
113 reviews
31 helpful votes
Reviewed 2 days ago
NEW
via mobile

Bangkok Airways. As they say is a boutique airline and they do it well. Clean plane, very punctual and the staff are very friendly. I had just a short flight from Yangon to Chang Mai, the food was very good, plenty of choice in refreshments and all served with a friendly attitude, you really did feel welcomed aboard. Many airlines...

Date of travel: March 2019
More 
Southeast Asia Economy Yangon (Rangoon) - Chiang Mai

Helpful?
Thank GregAussie1
Penryn, United Kingdom
Level 4 Contributor
39 reviews
39 helpful votes
Reviewed 2 days ago
NEW

Allowed to use the lounge at Siem reap airport - an unexpected bonus. Flight was only 40 minutes but the cabin crew managed to serve then clear away a small snack in that time. Sufficent legroom. An excellent regional airline.

Date of travel: March 2019
Southeast Asia Economy Siem Reap - Bangkok
Helpful?
Thank Roger H
Mumbai, India
Level 4 Contributor
22 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

Ohkay! I booked PG because they showed lowest fares on BOM - REP, LPQ - BOM route via BKK. They operated A320 on 3 of the 4 routes of my journey and ATR 72 on LPQ - BKK route. Service is good. Nothing to complain about at all. However, there is no in flight entertainment system which i don't take...

Date of travel: March 2019
More 
Southeast Asia Economy Mumbai - Siem Reap

Helpful?
Thank 761ramj
Dusseldorf, Germany
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The flight was on time. They served hot beverages and a nice cake. The Airline is very nice, they played Comedy movies, which was a cool Thing - thank you for the services.

Date of travel: March 2019
Domestic Economy Ko Samui - Bangkok
Helpful?
Thank KevinWe1984
Bangkok, Thailand
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Flew this airline once and will never use it again, the crew was totally careless and unrespecfull, a total disappointment

Date of travel: June 2018
Southeast Asia Economy Bangkok - Da Nang
Helpful?
Thank Traveller080818
Coquitlam, Canada
Level 6 Contributor
312 reviews
79 helpful votes
Reviewed 3 days ago
NEW
via mobile

What can I say, a quick flight from Bangkok to Phuket, on time quick service and even a meal. Service was great in the sky and below and had no issues. I would fly again next time. The plane was clean with no issues.

Date of travel: March 2019
Domestic Economy Bangkok - Phuket
Helpful?
Thank Kambojambo
St Albans, United Kingdom
Level 4 Contributor
32 reviews
22 helpful votes
Reviewed 3 days ago
NEW

Only an hour long but lovely friendly service and immaculately clean plane. The best part is arriving at Koh Samui Airport - its a little oasis of colour

Date of travel: February 2019
Domestic Economy Bangkok - Ko Samui
Helpful?
Thank LisaP1968
See travel tips for airlines
“Join the Fly Bonus scheme online for free and get extra luggage allowance up to 25kg for no excess fees”
mbjmb58, 19 Mar 2019 | Read review
“They do serve Thai food on board so get something at the airport before you fly if you dont like Thai”
LisaP1968, 17 Mar 2019 | Read review
“Be at gate area with ample amount of time before boarding.”
glob-tratter, 15 Mar 2019 | Read review
“If you sign up for their frequent flyer programme, you will get an extra 5kg luggage allowance per person.”
BenLdn, 15 Mar 2019 | Read review
“Avoid if possible if not ensure your luggage is insured so many damaged bags on the flight we took.”
Trail739116, 14 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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