The aircraft are new as is baku airport itself but the clientele onboard leave something to be desired...namely manners
Given such affordable prices, I did not have high expectations when going on the flight. But the airline truly impressed me with incredible and comfortable in-flight experience even for economy (3 full meals going from New York to Baku; entertainment set in front of each seat both on the long leg New York-Baku and the shorter leg to Tel Aviv;...More
Very good airlines , cabin crew very good , A little slow for a short flight but it was ok . Onboard services good meal , the only bad thing it's you need to pay your drink !overall I was really surprised .
Used to fly with Lufthansa or Turkish business class. As a result of cut backs I now travel economy. Azerbaijan knocks spots off Lufthansa and Turkish on the Baku - UK routes. Excellent service and brand new 787s. In flight entertainment system has been known to fail but at least they have one, unlike some!
AZAL is a great airline from the passenger's point of view. The seats: are comfrotable, slightly wider than usual economy seats, have practicale headrests you can actueally sleep against without falling off, above average leg room. The food: meal services are available on both day and night flights free of charge, the meals are tasty, beverages are free of charge...More
At check-in our hand luggage was not checked for weight, flight departure was on time, staff was very friendly and food was served on a 3,5 hour flight.
Everything was good except extra money you should pay if you want to carry more than 10kg the food it was a mere cold sandwich. They are well-organized and on time also I did not faced any difficulty at the time of taking off or landing. My flights were about 75 mins so not having In-flight entertainment was not a...More
I have flown 4 times with them. It is quite good airline. New planes, pretty staff. Not always very nice, and sometimes visible that they don't want to do it. A lot of place, food good and warm. I can recommend for flying with them,
Some of my colleagues were obliged to fly with "more known" companies as per internal company's rules. Azal has a perfect connections with the Europe - France, Germany, Russia etc. and all of this together with a good service on board and in the Airport of Baku city.
I tried Azerbaijan Airlines recently because they had a low one way fare from New York to Israel, via Baku. (I couldn't commit to a return date when I started my trip, and making changes to a round trip ticket can be very expensive.) I was pleasantly surprised by their service. The flights arrived on time, the planes were modern,...More
“Always compare prices with other airlines, but if the difference is below 30usd/eur, it is well worth the extra money”jensk56, 2 Apr 2017 | Read review
“Be punctual, they are really on time”478faridv, 11 Mar 2017 | Read review
“just use it:)”553marcinm, 1 Mar 2017 | Read review
“Upgrade to business class for $250 is totally worth it.”ElisAppliances, 13 Feb 2017 | Read review
“Just book with them. Really good or the budget traveller.”goldengirluk09, 6 Jan 2017 | Read review