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Austrian Airlines


3,073 Reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria +43-0-5-1766-1000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,073 Reviews from our TripAdvisor Community

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3,073 reviews from our community

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Showing 1,278: English reviews
Orleans, France
Level 6 Contributor
158 reviews
17 helpful votes
Reviewed yesterday
NEW

This is the third time I flight to Vienna ,the flight staff is perfect cleaned Airbus with Strauss music ...

Europe Economy Paris - Vienna
Helpful?
Thank Alain P
Toronto, Canada
Level 4 Contributor
28 reviews
9 helpful votes
Reviewed yesterday
NEW

As a frequent flyer i've experienced a lot of great service however this was the first time I was traveling with a 5 month old baby which is why this specific flight stood out so much. Right before take off an extremely sweet steward offered to relocate me to a spot with an empty seat beside me so that I...

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International Economy Toronto - Tel Aviv

Helpful?
Thank COMO999
Brussels, Belgium
Level 5 Contributor
61 reviews
4 helpful votes
Reviewed yesterday
NEW

On time !!! nice friendly staff, good service, clean aircraft With connecting flight they give information

Europe Business Class Thessaloniki - Brussels
Helpful?
Thank marcbetjes
1 review
1 helpful vote
Reviewed 2 days ago
NEW

Conclusion... do not flight with them, unless you are fine with the fact, that you may loose one day in your life, experience A LOT OF STRESS and loose your money. If you're looking for the company when everything goes according to plan and there is no problem, then here you go. The PROBLEM IS.... When such a company cancels...

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International Business Class Christchurch - Vienna

Helpful?
1 Thank Kristina T
Sydney, Australia
Level 5 Contributor
79 reviews
137 helpful votes
Reviewed 2 days ago
NEW
via mobile

We got stranded in Vienna when British Airways cancelled our flight the night before flying. We found flights at short notice with Austrian Air. Booking went well, email arrived with tickets in @ 15 minutes. Crew were friendly and seemed to know what they were doing. Plane ran to schedule with no excitement which was just what we needed. We...

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Europe Economy Vienna - London

Helpful?
1 Thank Bob B
Belgrade, Serbia
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 3 days ago
NEW

The four-hours flight was amazing. Stuff is professional, service is good, as always on Austrian flights. It makes that basically you don't feel mid-haul flight, so everything went smoothly.Arrival in Marrakesh was impeccable.

International Economy Vienna - Marrakech
Helpful?
Thank Vladimir S
Level 5 Contributor
52 reviews
4 helpful votes
Reviewed 4 days ago
NEW

Definitely a short flight, but we received a very decent dinner, good service and plenty of attentions from the assistants. We were so much positively impressed: if this is the new standard of Austrian Airlines, then they have my full approval! Well done.

Europe Business Class Milan - Vienna
Helpful?
Thank Giovanni G
Herndon, Virginia
Level 5 Contributor
46 reviews
21 helpful votes
Reviewed 4 days ago
NEW

Boarding process was a little sketchy, nowhere near the time listed on the boarding pass, so we stood in line a long time. Nothing bad happened on our flight, so I guess that's good, right?

Europe Economy Paris - Vienna
Helpful?
Thank CCC
Geneva, Switzerland
Level 4 Contributor
32 reviews
4 helpful votes
Reviewed 4 days ago
NEW
via mobile

Seats fully reclinable into beds make the difference. Food was good, with a beef very well cooked. Service is kind and efficient. Some details could be improved, but the 767 is noisy and air is dry, so it’s hard to do better. Very good experience overall!

International Business Class Washington DC - Vienna
Helpful?
Thank Pinfico
Carleton Place, Canada
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 4 days ago
NEW

We had excellent service from Austrian Airline staff. We ordered wheelchair accessibility & they were very good going to & from Canada. The food was good compared to other airlines & drinks were frequently provided. Congrats to the crew & other staff, who assisted those of us with physical disabilities. We highly recommend this airline.

International Economy Ottawa - Salzburg
Helpful?
Thank Sceneitgardengal
See travel tips for airlines
“all airlines companies should adapt the embarquement process used by Austrian Airlines ,”
alainp559, 13 Dec 2017 | Read review
“Just hope, that there will be no problem!”
710kristinat, 12 Dec 2017 | Read review
“Ask for legroom, and its free check in hand baggage in Vienna on the spot, if there is enough space in cargo.”
, 11 Dec 2017 | Read review
“Pre-book wheelchair access.”
Sceneitgardengal, 10 Dec 2017 | Read review
“do't do it if the transfer is only 35 minutes”
Robert_Christophor, 6 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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