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Austrian Airlines


5,029 reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria 011 43 517 661000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,029 Reviews from our TripAdvisor Community

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5,029 reviews from our community

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Showing 2,185: English reviews
Halifax
Level 6 Contributor
96 reviews
30 helpful votes
Reviewed today
NEW

After an overnight flight from Montreal, this last leg of our trip to Vienna needed to be hassle-free and relaxing, and it was. Business class on this flight means only that there is an empty seat between passengers--not larger seats, however. Food was good and service fine.

Europe Business Class London - Vienna
Helpful?
Thank Myles G
Level 1 Contributor
2 reviews
1 helpful vote
Reviewed today
NEW

My flight was rescheduled by Austrian Airlines a few days before the flight. As I had further appointments I could not manage to fly with the new schedule and therefore had to cancel my ticket. The online agency confirmed the cancellation and mentioned that I have to wait until Austrian Airlines refunds me the ticket price. After a long time...

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Europe Economy Stuttgart - Vienna

Helpful?
Thank AliZ1072
Warsaw
Level 6 Contributor
271 reviews
71 helpful votes
Reviewed today
NEW

Was flying from Prague to Sofia via Vienna with Austrian. Good planes, on time, friendly service and no issues with the transfer of the luggage. Very nice experience and if required we will use the same route again if having to fly from PRG to SOF.

Europe Economy Prague - Sofia
Helpful?
Thank Wally B
Uppsala, Sweden
2 reviews
Reviewed today
NEW

We have never ever experienced such bad serve, ever. Totally ingnorant staff. No one seemed to care, waiting in line for information for hours. Slow, unpolite. No information what so ever why flights were delayd, in our case three times. Everyone was confused. It all ended up with two hotel nights and luggage disappeared for 6 days.

Europe Economy Stockholm - Vienna
Helpful?
Thank Simone F
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed yesterday
NEW

We are really disappointed of this airlines. First of all the staff of cabin crew was unhelpful and even one of the stewardess was rude to us when we asked if we could order some more food in the plane. We wanted to make check-in and pre-order some more food for our way back home from Bangkok to Vienna (...

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International Economy Vienna - Bangkok

Helpful?
Thank Barbora D
Nitra, Slovakia
Level 6 Contributor
121 reviews
26 helpful votes
Reviewed yesterday
NEW

I use this company because has sometime good prices for my trip. Same the time of departure is good for me. I recommend

Europe Economy Vienna - Bucharest
Helpful?
Thank GeluCojan
Los Angeles, California
Level 4 Contributor
30 reviews
38 helpful votes
Reviewed yesterday
NEW

Beautiful new airplane, comfortable seats and friendly crew. After a long flight, I was ready to rent a car and drive in France.

International Economy Los Angeles - Nice
Helpful?
Thank Hugo929
Monroe, New Jersey
Level 5 Contributor
84 reviews
29 helpful votes
Reviewed yesterday
NEW

The only thing I can say is that everyone was very nice and my husband and I ordered (on line) special meals. There was no problem receiving them. Everything went very smoothly and I would definitely take this airline again.

International Economy Newark - Vienna
Helpful?
Thank Deemer5
Brussels, Belgium
Level 6 Contributor
232 reviews
84 helpful votes
Reviewed yesterday
NEW
via mobile

Austrian airlines is one of the few operators covering the western Balkans regions. However, the system they have at the airports of the region are not in sync with their systems in Vienna, their main hub. The result is that from Podgorica, Montenegro, you cannot check in for a second Austrian airlines flight departing from Vienna. The result is that...

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Europe Economy Podgorica - Brussels

Helpful?
Thank Giorgio C
Munster, Indiana
Level 6 Contributor
98 reviews
18 helpful votes
Reviewed yesterday
NEW

Austrian premium economy was very comfortable. The food was good, served on dishes with linen napkins. The cabin crew came around every hour offering water, apple and orange juice.

International Economy Vienna - Chicago
Helpful?
Thank Moeandpumpkin
See travel tips for airlines
“Completely avoid short connections as this airline is not able to support”
eleni632017, 19 Sep 2018 | Read review
“i honestly could not give you a tip....just sit back and enjoy”
MikeClarke2018, 19 Sep 2018 | Read review
“If travelling in Economy and on two flights, have a substantial meal before flying.”
MoonLanding, 19 Sep 2018 | Read review
“Do NOT put cheeses in checked-in baggage. It could travel much longer than you.”
I9877ILmichaelm, 18 Sep 2018 | Read review
“Book early”
julianm523, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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