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Austrian Airlines


4,996 reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria 011 43 517 661000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,996 Reviews from our TripAdvisor Community

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4,996 reviews from our community

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Showing 2,165: English reviews
Whitchurch, United Kingdom
Level 6 Contributor
198 reviews
39 helpful votes
Reviewed today
NEW

Needed to fly to Innsbruck, but had to fly via Vienna, with same airline. The airline provided timings of flights that would permit transfer in Vienna. However, it was manic and frantic to make the second light and I arrived at the plane for my second flight in a dishevelled state. The airline was excellent and both flights were on...

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Europe Economy Manchester - Innsbruck

Helpful?
Thank MoonLanding
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Profesional crew pleased with the attention that they paid for the customers, and in general a pleasant trip spent in the sky. The food is OK and the crew is nice, the plane that we flew on was clean and the capitan was informing us about everything like where are we and interesting details about the flight.

Europe Economy Vienna - Larnaca
Helpful?
Thank zolika32
Israel
Level 6 Contributor
233 reviews
70 helpful votes
Reviewed yesterday
NEW

Excellent flight, good service and attentive staff. On time with some delays not on the Airlines side or fault. all and all great experience.

International Economy Tel Aviv - Manchester
Helpful?
Thank TravelGuyExplorer
Level 3 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW

The flight from Munich to Vienna was 30 mins delayed therefore our next flight from Vienna departure was right the time we've arrived. But no one from Austrian met us, nobody explained where to go. We had to find gates direction and really run to catch our flight. Comparing to other airlines in the same situation the AA service is...

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Europe Economy Munich - Vienna

Helpful?
Thank Michael M
London, Ontario
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

This was a small plane so no class distinction. There was no in flight entertainment or meals as this was a short flight. The seats were comfortable considering the size of the plane and with ample leg room. The seats were amazing compared to the seating on some of the planes I've flown in more recently. Thank you for that!

Europe Economy Frankfurt - Innsbruck
Helpful?
Thank CynLondon_Ontario
LosAngeles
Level 6 Contributor
216 reviews
163 helpful votes
Reviewed yesterday
NEW

We thought that Austrian is a decent airline but we were so disappointed. To embark we had to wait for the bus and then a pretty long drive with a lot of people massed and smashed between luggage. The seats were terribly uncomfortable, with very little leg room, I suffered 2 weeks after the flight from a knee pain. The...

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International Economy Los Angeles - Vienna

Helpful?
Thank LATraveller_12
Croydon, United Kingdom
Level 3 Contributor
19 reviews
6 helpful votes
Reviewed yesterday
NEW

We chose to fly with Austrian because of recent disappointing flights with BA and Easyjet. Terminal 2 was a breeze, and the Lufthansa lounge pleasant and oozing tranquility, Having some Miles and More points helped, but booking nearly a year ahead, we got a good price for Business Class. Seats,comfort, food and wines were all excellent. Top Marks.

Europe Business Class London - Split
Helpful?
Thank Julian M
Athens, Greece
Level 3 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

Really good service with a decent snack tho on the way back from athens greece my final destination the snack was really small. apart from that recommended airline .

Europe Economy London - Zurich
Helpful?
Thank GerasimosKouvielos
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Good seats, sufficent leg room, newest plane, good and polite service, good price for summer travel/

International Economy Tel Aviv - Canton of Geneva
Helpful?
Thank פנינה ב
Manchester
Level 4 Contributor
37 reviews
28 helpful votes
Reviewed yesterday
NEW

Good airline flown many times with them, I have no complaints, however they no longer serve the haribo aeroplane sweets to the children, just some generic sweets!

Europe Economy Manchester - Larnaca
Helpful?
Thank d19mes
See travel tips for airlines
“If travelling in Economy and on two flights, have a substantial meal before flying.”
MoonLanding, 19 Sep 2018 | Read review
“Do NOT put cheeses in checked-in baggage. It could travel much longer than you.”
I9877ILmichaelm, 18 Sep 2018 | Read review
“Book early”
julianm523, 18 Sep 2018 | Read review
“Ask if you have under 12 for priority boarding as they usally accommodate!”
d19mes, 18 Sep 2018 | Read review
“Just fly...with them.”
bordeimaria, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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