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Arkia Israel Airlines


454 reviews
Headquarters: PO Box 39301, Tel Aviv 61392 Israel 011 972 3-690-2210 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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454 Reviews from our TripAdvisor Community

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454 reviews from our community

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Showing 184: English reviews
Haifa, Israel
Level 6 Contributor
137 reviews
20 helpful votes
Reviewed 28 July 2018

good as a low cost airline can be no suprises and as useul thay are late. nothing to bay for eat or drink at the flight!!

Date of travel: July 2018
International Economy Tel Aviv - Thessaloniki
Helpful?
Thank Arieh N
Berlin, Germany
Level 6 Contributor
40 reviews
108 helpful votes
Reviewed 26 July 2018

The flight was quick and pleasant about 40 minutes. The crew of the plane was friendly and gave out a drink. The flight was on time

Date of travel: June 2018
Domestic Economy Tel Aviv - Eilat
Helpful?
Thank fabiorde
Dublin, Ireland
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 24 July 2018

Arkia doesn't care about its customers, period. Flight details are sketchy at best, the website is a complete disaster and the flights themselves are a total disgrace. Finding out information is completely impossible, until you get to the airport where queuing is the buzzword of the century and since nobody actually knows anything, you'll be passed from one desk to...

Date of travel: July 2018
More 
International Economy Dublin - Tel Aviv

Helpful?
3 Thank shailor3524
Kfar Saba, Israel
Level 6 Contributor
170 reviews
57 helpful votes
Reviewed 17 July 2018

The company is safe and good, flying modern aircraft, service on the internal lines is good but minimal, the service at the airport is lacking: although I asked and the clerk confirmed my request, when I boarded the plane I found that he did not bother to do so.

Date of travel: July 2018
Domestic Economy Tel Aviv - Eilat
Helpful?
Thank shayp_Israel
Eilat
Level 6 Contributor
148 reviews
115 helpful votes
Reviewed 1 July 2018

Regular charter, better than low cost as baggage included in the price. Friendly air crew. Eat before you fly no purchase option and only given water and a very small salted snack.

Date of travel: June 2018
International Economy Tel Aviv - Heraklion
Helpful?
Thank Gooner_Il
New Jersey
Level 6 Contributor
1,437 reviews
2,442 helpful votes
Reviewed 29 June 2018

This airline was ok. Both of our flights took off about 20-30 minutes later than they were supposed to. The planes itself were a little worn but still got us to our destination without a problem.

Date of travel: June 2018
Domestic Economy Tel Aviv - Eilat
Helpful?
1 Thank CGin23
Level 6 Contributor
220 reviews
63 helpful votes
Reviewed 25 June 2018 via mobile

They need much improvements. Like on line check in and better interior. But it was the right flight for the right price. Would try not to fly with them again but if needed they are OK+

Date of travel: June 2018
International Economy Tel Aviv - Amsterdam
Helpful?
1 Thank baruchGivatMordachai
Level 6 Contributor
304 reviews
74 helpful votes
Reviewed 20 June 2018 via mobile

We were delay for over an hour for a 35 minute flight with no real reason as to why. Check in was a bit of a nightmare with a severe lack of organisation. They also have no online checkin service either.

Date of travel: June 2018
Domestic Economy Tel Aviv - Eilat
Helpful?
Thank matt19880
San Juan
Level 4 Contributor
39 reviews
8 helpful votes
Reviewed 19 June 2018

Good experience. Even thou embankment is not direct from terminal to aircraft (uses a bus) it was pretty decent. It was a short trip from Tel Aviv to Eilat and back to Tel Aviv one day later.

Date of travel: March 2018
Domestic Economy Tel Aviv - Eilat
Helpful?
Thank Ugly60
Jerusalem, Israel
Level 6 Contributor
265 reviews
74 helpful votes
Reviewed 19 June 2018

Although this was low cost flight it was right on schedule. The flight was very short no need for meals, but duty free items are available.

Date of travel: June 2018
International Economy Tel Aviv - Rhodes
Helpful?
Thank kls42
See travel tips for airlines
“Cattle car.”
TiredWorldTraveler, 18 Nov 2018 | Read review
“Check your seat allocation”
DennisMerimsky, 30 Oct 2018 | Read review
“Don't flight with them. If you have to, be ready for many delays”
66valeryn, 28 Oct 2018 | Read review
“Come early - expect delays”
yyss1955, 19 Oct 2018 | Read review
“Bring your own entertainment for a long flight.”
axelrodshay, 9 Oct 2018 | Read review
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About Arkia Israel Airlines
Tel Aviv-based Arkia Israel Airlines (IZ) is Israel's second-largest airline. It operates scheduled and charter flights to about 25 destinations in 16 countries in Europe and the Middle East. The airline also has a codeshare arrangement with Brussels Airline (SN). Arkia has operating bases at Ben Gurion Airport (TLV), Eilat Airport (ETH), Ovda Airport (VDA) and Sde Dov Airport (SDV). The airline's fleet of nine aircraft includes ATR 72-500, Boeing 757-300, Embraer 190LR and Embraer 195LR planes. Each aircraft is configured with a single Economy Class cabin.
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