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Arkia Israel Airlines


403 reviews
Headquarters: PO Box 39301, Tel Aviv 61392 Israel 011 972 3-690-2210 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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403 Reviews from our TripAdvisor Community

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403 reviews from our community

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Showing 166: English reviews
San Juan
Level 4 Contributor
38 reviews
8 helpful votes
Reviewed 19 June 2018

Good experience. Even thou embankment is not direct from terminal to aircraft (uses a bus) it was pretty decent. It was a short trip from Tel Aviv to Eilat and back to Tel Aviv one day later.

Domestic Economy Tel Aviv - Eilat
Helpful?
Thank Ugly60
Jerusalem, Israel
Level 6 Contributor
237 reviews
67 helpful votes
Reviewed 19 June 2018

Although this was low cost flight it was right on schedule. The flight was very short no need for meals, but duty free items are available.

International Economy Tel Aviv - Rhodes
Helpful?
Thank kls42
Herzliya, Israel
Level 6 Contributor
1,197 reviews
254 helpful votes
Reviewed 18 June 2018 via mobile

Good flight from Tel Aviv to Karpathos island Greece . Flight on time . Plane , small Embraer , no food as flight is only 1 hour 20 minutes . Service ok .

International Economy Tel Aviv - Karpathos
Helpful?
Thank Gidons51
Israel
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 15 June 2018 via mobile

We fyied by Arkia on 14.06.2018 (flight 844 from Eilat). It was only 30 minutes delay (that's pretty good for this flight company, I must admit) but this was the least problem. When we were 10 minutes from Ben Gurion airport we were told by cabernet that he has a not good message for us (to hear such a sentence...

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Domestic Economy Eilat - Tel Aviv

Helpful?
1 Thank Bella O
Israel
Level 6 Contributor
813 reviews
279 helpful votes
Reviewed 2 June 2018

Couple of months ago I wrote a very critical review about Arkia. I mentioned that most of their flights are late. I know I was among many others that felt like that and the airline declared "a new policy" and I have to admit now - it is much better and the flights are taking off on time.

Domestic Economy Tel Aviv - Eilat
Helpful?
Thank nadi O o
Tel Aviv, Israel
Level 4 Contributor
34 reviews
4 helpful votes
Reviewed 24 May 2018

Apart of 1 hour delay the flight was OK. On the way back the flight was on time. The service was really minimal (we got 2 cookies..), but since it was only 90 minutes flight it was OK.

International Economy Tel Aviv - Heraklion
Helpful?
Thank 932yaelt
Israel
Level 5 Contributor
63 reviews
5 helpful votes
Reviewed 23 May 2018

We enjoyed our flight with Arkia on new Embraier aircraft. It's our first time with Arkia, and i was surprised with the service , compare to other Israel airline companies. Staff was very helpful and entertainment . good value for the money

International Economy Tbilisi - Tel Aviv
Helpful?
Thank Igor V
Level 6 Contributor
64 reviews
21 helpful votes
Reviewed 22 May 2018 via mobile

it was the first time for me with arkia i was suprised by the service, flight was on time in both ways, the staff was very helpful and polite, plane are clean. i really recommend this airline company.

International Economy Tel Aviv - Rhodes
Helpful?
Thank nath1607
San Francisco, California
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed 22 May 2018

We all enjoyed the funny flight attendant. Security was good and we felt very safe. Flight was on time. It was a basic, no frills flight within the country.

Domestic Economy Eilat - Tel Aviv
Helpful?
Thank Keltsclan
2 reviews
Reviewed 21 May 2018 via mobile

The flight of 2140 from Eilat delayed to 2300 (due to a problem at the airplane's system from the early evening), and then again to 0030. Also the flight to Eilat had been delayed (1 hour late). Better if you will do the 4 hours drive or fly with other company.

Domestic Economy Eilat - Tel Aviv
Helpful?
Thank Itay B
See travel tips for airlines
“Try another company”
hanocht2014, 20 Sep 2018 | Read review
“Have patience and bring good humor and attitude to the flight. As some one told me: treat it like a commuting bus ride.”
306oritb, 18 Sep 2018 | Read review
“stay away, if at all possible”
IsraCane, 11 Sep 2018 | Read review
“Order tickets as far in advance as possiblle.”
AviS614, 11 Sep 2018 | Read review
“Choose another airline to fly with...”
19ruthv, 20 Aug 2018 | Read review
Show next 5 travel tips 5 of 10
About Arkia Israel Airlines
Tel Aviv-based Arkia Israel Airlines (IZ) is Israel's second-largest airline. It operates scheduled and charter flights to about 25 destinations in 16 countries in Europe and the Middle East. The airline also has a codeshare arrangement with Brussels Airline (SN). Arkia has operating bases at Ben Gurion Airport (TLV), Eilat Airport (ETH), Ovda Airport (VDA) and Sde Dov Airport (SDV). The airline's fleet of nine aircraft includes ATR 72-500, Boeing 757-300, Embraer 190LR and Embraer 195LR planes. Each aircraft is configured with a single Economy Class cabin.
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