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Arkia Israel Airlines

327 reviews
Headquarters: PO Box 39301, Tel Aviv 61392 Israel 011 972 3-690-2210 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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327 Reviews from our TripAdvisor Community

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327 reviews from our community

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Showing 141: English reviews
Kfar Saba, Israel
Level 6 Contributor
167 reviews
56 helpful votes
Reviewed 4 days ago

The company is safe and good, flying modern aircraft, service on the internal lines is good but minimal, the service at the airport is lacking: although I asked and the clerk confirmed my request, when I boarded the plane I found that he did not bother to do so.

Domestic Economy Tel Aviv - Eilat
Thank Shay P
Level 6 Contributor
148 reviews
114 helpful votes
Reviewed 2 weeks ago

Regular charter, better than low cost as baggage included in the price. Friendly air crew. Eat before you fly no purchase option and only given water and a very small salted snack.

International Economy Tel Aviv - Heraklion
Thank Gooner_Il
New Jersey
Level 6 Contributor
1,350 reviews
1,892 helpful votes
Reviewed 3 weeks ago

This airline was ok. Both of our flights took off about 20-30 minutes later than they were supposed to. The planes itself were a little worn but still got us to our destination without a problem.

Domestic Economy Tel Aviv - Eilat
1 Thank CGin23
Level 6 Contributor
203 reviews
63 helpful votes
Reviewed 3 weeks ago via mobile

They need much improvements. Like on line check in and better interior. But it was the right flight for the right price. Would try not to fly with them again but if needed they are OK+

International Economy Tel Aviv - Amsterdam
Thank Baruch L
Level 6 Contributor
290 reviews
68 helpful votes
Reviewed 4 weeks ago via mobile

We were delay for over an hour for a 35 minute flight with no real reason as to why. Check in was a bit of a nightmare with a severe lack of organisation. They also have no online checkin service either.

Domestic Economy Tel Aviv - Eilat
Thank matt9478
San Juan
Level 4 Contributor
38 reviews
7 helpful votes
Reviewed 4 weeks ago

Good experience. Even thou embankment is not direct from terminal to aircraft (uses a bus) it was pretty decent. It was a short trip from Tel Aviv to Eilat and back to Tel Aviv one day later.

Domestic Economy Tel Aviv - Eilat
Thank Ugly60
Jerusalem, Israel
Level 6 Contributor
230 reviews
65 helpful votes
Reviewed 4 weeks ago

Although this was low cost flight it was right on schedule. The flight was very short no need for meals, but duty free items are available.

International Economy Tel Aviv - Rhodes
Thank kls42
Herzliya, Israel
Level 6 Contributor
1,084 reviews
232 helpful votes
Reviewed 4 weeks ago via mobile

Good flight from Tel Aviv to Karpathos island Greece . Flight on time . Plane , small Embraer , no food as flight is only 1 hour 20 minutes . Service ok .

International Economy Tel Aviv - Karpathos
Thank Gidons51
Level 2 Contributor
6 reviews
Reviewed 15 June 2018 via mobile

We fyied by Arkia on 14.06.2018 (flight 844 from Eilat). It was only 30 minutes delay (that's pretty good for this flight company, I must admit) but this was the least problem. When we were 10 minutes from Ben Gurion airport we were told by cabernet that he has a not good message for us (to hear such a sentence...

Domestic Economy Eilat - Tel Aviv

Thank Bella O
Level 6 Contributor
786 reviews
265 helpful votes
Reviewed 2 June 2018

Couple of months ago I wrote a very critical review about Arkia. I mentioned that most of their flights are late. I know I was among many others that felt like that and the airline declared "a new policy" and I have to admit now - it is much better and the flights are taking off on time.

Domestic Economy Tel Aviv - Eilat
Thank nadi O o
See travel tips for airlines
“Fly with their Embraers - It is a fantastic Jet.”
nadioo, 1 Jun 2018 | Read review
“Avoid travelling via Tel Aviv and Arkia when travelling to Cyprus”
gregp-Cyprus, 27 Apr 2018 | Read review
“Consider booking with another airline.”
JL832018, 23 Apr 2018 | Read review
“Do not, I repeat, do not fly with arkia !”
572erezh, 10 Apr 2018 | Read review
“Get in the queue early and ask for front seats.”
chewengo, 9 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Arkia Israel Airlines
Tel Aviv-based Arkia Israel Airlines (IZ) is Israel's second-largest airline. It operates scheduled and charter flights to about 25 destinations in 16 countries in Europe and the Middle East. The airline also has a codeshare arrangement with Brussels Airline (SN). Arkia has operating bases at Ben Gurion Airport (TLV), Eilat Airport (ETH), Ovda Airport (VDA) and Sde Dov Airport (SDV). The airline's fleet of nine aircraft includes ATR 72-500, Boeing 757-300, Embraer 190LR and Embraer 195LR planes. Each aircraft is configured with a single Economy Class cabin.
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