We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All Nippon Airways (ANA)


4.5 of 5 stars
1,793 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 940
    Excellent
  • 608
    Very good
  • 160
    Average
  • 52
    Poor
  • 33
    Terrible
One of the best economy seats

I flew on this 6-year old 777-300ER with the Star Wars BB8 livery, economy seats are very... read more

5 of 5 starsReviewed 2 days ago
DCoro
,
New York City, New York
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

1,793 Reviews from our TripAdvisor Community

Write a Review

1,793 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
New York City, New York
Level Contributor
37 reviews
10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I flew on this 6-year old 777-300ER with the Star Wars BB8 livery, economy seats are very comfortable on this plane, the back of the seat does not recline into the passenger behind you, it moves inside its fixed shell, so you lose some legroom when reclining but still comfortable enough for a transpacific flight. Not all of the 777...

More 
International Economy Tokyo - New York City

Helpful?
Thank DCoro
bangkok
Level Contributor
3 reviews
2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The cabin crews are taking care of passengers more friendly with smiling. you can feel more relax and arrive on time in your destination

North Asia Economy Bangkok - Tokyo
Helpful?
Thank moriyasus
Level Contributor
9 reviews
5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Travelled from Bangkok to Narita on ANA and received great service with truly efficient and friendly staff. Arrived in Narita and quickly made my way through the security to the connecting flight departure area.....no hassles there. On ward to Chicago with yet another efficient and friendly crew......plus good food....no hassles.....just a good flight.

International Economy Bangkok - Chicago
Helpful?
Thank David C
Level Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a very pleasant experience! So many wonderful cabin attendants and such great service! These people should be an inspiration to all airlines! Smiles, attentiveness and great service, who could ask for more, ah yes leg room. Last few rows are 2 across seating with good leg room... Food was good too! Well done ANA!

Southeast Asia Economy Tokyo - Kuala Lumpur
Helpful?
Thank TravelSpirit19
Level Contributor
13 reviews
16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Probably the best service we've had on a flight. So polite and friendly and attentive. Seats were comfy and rather than a 'recline' the chairs 'slide' to their position and the back stays in tact, so no evils to the person in front! On our honeymoon and the staff made us a cute card signed by all. A great intro...

More 
International Economy London - Tokyo

Helpful?
Thank Chris S
Metro Minneapolis-Saint Paul, Minnesota
2 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was my first experience with ANA. I was in the air about 20 hours and they did a great job of providing comfort. The flight attendants were very courteous and the food was great. I would definitely fly with this airline again!

International Economy Minneapolis - Jakarta
Helpful?
Thank harleyflhri1
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I had a layover in Canada but used a different airline so for now I'll ignore that part of my journey. ANA has lots of little things to keep you entertained and most of its free. the chairs also have a USB port so you can charge your phone. The food is one step above other airline food but that's...

More 
International Economy San Francisco - Tokyo

Helpful?
Thank Manda R
Vernon, Canada
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 days ago NEW

Client services went out of their way to re-book my flight for the next day as my other flight (with Air Canada) had been late and I missed their connection. They also assisted me with finding and booking a hotel close to the airport and calling AC

Domestic Economy Osaka - Nagasaki
Helpful?
Thank 1961May
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Beautifully attired and very efficient flight attendants! The interior of the plane was meticulous in every way. A very nice flight!

Domestic Economy Osaka - Tokyo
Helpful?
Thank Ted K
Mobile, Alabama
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

What can I say? It was great. It starts with check in that is located in a private closed-off area. Everything is personally handled with the greatest of care. Right outside this area was the basically private security check (no one in line), and then through customs (again, only a couple of people) and off to the ANA club (first...

More 
International First Class Tokyo - Los Angeles

Helpful?
Thank bullseye19
See travel tips for airlines
“Book in advance to get seats on the 2-seats side of the plane”
 of 5 stars DCoro, 29 Sep 2016 | Read review
“Check the seating on line and select the area that suits you the best....book early”
 of 5 stars T9789FYdavidc, 28 Sep 2016 | Read review
“Check for 2 across seating at back of the plane.”
 of 5 stars TravelSpirit19, 28 Sep 2016 | Read review
“if you're a vegetarian you need to tell them in advance of your flight”
 of 5 stars 5mandar, 28 Sep 2016 | Read review
“Come a little earlier for check in as security takes longer than expected and on some days there is a big line-up”
 of 5 stars 1961May, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About All Nippon Airways (ANA)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

983 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (983)
Viewed
Seat (100)
Viewed
Cabin (48)
Viewed
Food and Drink (296)
Viewed
Airport (146)
Viewed
Onboard Feature (28)
Viewed
View from Window (94)
Viewed
Airline Lounge (55)
Viewed
Other (216)