We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All Nippon Airways (ANA)


4.5 of 5 bubbles
2,150 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    4 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

2,150 Reviews from our TripAdvisor Community

Write a Review

2,150 reviews from our community

Filter reviews by popular destinations:
All reviews Tokyo Osaka Sapporo Bangkok Singapore Okinawa Frankfurt Fukuoka New York City Hong Kong Tokoname Honolulu Chicago
Traveller rating
Cabin
  • (355)
  • (36)
  • (112)
  • (15)
Route
  • (297)
  • (138)
  • (44)
  • (35)
  • (4)
  • More
Language
  • More
Showing 518: English reviews
Budapest, Hungary
Level Contributor
17 reviews
9 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

ANA was a great experience. The service was great and the food and the overall trip was great. I really like ANA.

International Business Class Sydney - Tokyo
Helpful?
Thank Helpfulguy11
Manila, Philippines
Level Contributor
246 reviews
159 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

ANA is consistently ranked as one of the top airlines in the world. Service by the polite attendants was a cut above the rest. Legroom on the first row of economy was comfortable. Even the clean comfort rooms were more spacious than other airlines because it was located in the wing area which was a surprise. Food served was also...

More 
North Asia Economy Manila - Sapporo

Helpful?
Thank GreenThumb331
Austin, TX
Level Contributor
21 reviews
9 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

This was my first time flying ANA. It won't be my last if I have the opportunity. The service was phenomenal. Economy legroom was equivalent to premium seating with most US carriers. Flight attendants were always very pleasant. And best of all, they kept the plane CLEAN! Great experience.

Southeast Asia Economy Tokyo - Bangkok
Helpful?
Thank Greengineer
Level Contributor
7 reviews
1 helpful vote
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

It was the first time we flew with ANA. Onboard service was ok, good meal, good entertainment for our 2.5 yo daughter. However we were so much disappointed with the ground service. This happened to us and an American couple with exactly same case. They held us for more than 30 minutes and didn't let us get into the plane,...

More 
Southeast Asia Economy Tokyo - Jakarta

Helpful?
1 Thank Gita H
Level Contributor
10 reviews
6 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

- The staffs were all super friendly. The check in staff at haneda airport was super helpful. The cabin crew were no different. - the airplane had wider legroom spaces as compared to other airlines. On other airlines, my knees will always touch the seat in front of me. But on ANA, I had about 15cm of legroom space available...

More 
North Asia Economy Singapore - Tokyo

Helpful?
Thank Rachel K
Montreal, Canada
Level Contributor
83 reviews
35 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had a very comfortable 14 hour flight thanks to ANA. More legroom than most airlines (even in economy), food was good, service was great!! Entertainment is pretty good.

International Economy Chicago - Tokyo
Helpful?
Thank Oana-and-Vince
Singapore, Singapore
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 1 week ago

We flew ( 5 of us ) with ANA from Singapore to Tokyo ( Narita Airport ) and back from Tokyo to SIN. Powerful outfits, premises. Comfortable and cosy. Friendly with excellent service. From Check In to Boarding, very professional. What a pleasure for us !! Meals are better, good serving time ... well prepared and taken care off. Thumb...

More 
North Asia Economy Singapore - Tokyo

Helpful?
Thank SJW644C
Ottawa, Canada
Level Contributor
17 reviews
11 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Nippon certainly give other airlines a run for their money. The level of service is extraordinary. The staff are extremely polite, kind and accommodating. The food was stellar - just delicious! On one of our flights with Nippon they even gave us silk scarves as boarding gifts because it was an anniversary on the day we were flying. The staff...

More 
International Economy Washington DC - Tokyo

Helpful?
Thank Connie R
Silver Spring, Maryland
Level Contributor
267 reviews
130 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This was our last flight home from a trip to Australia. Lounge at Narita was excellent, with plenty of seating and power outlets. Food choices were very good. The crew for this flight were great, including having an attendant come over to each passenger, introduce herself, and state that she would be taking care of us for the flight. She...

More 
International Business Class Tokyo - Washington DC

Helpful?
Thank Steve J
New York City, New York
Level Contributor
21 reviews
39 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Flew from Tokyo, Narita, to New York, JFK, in Premium Economy (and from New York, JFK, to Tokyo, Narita, on first leg). Seats are slightly wider (2-4-2 configuration vs. 3-4-3 configuration in regular Economy) and there is more leg room. Food in PE is the same as in Economy. Service was extremely pleasant and constant with water and juices being...

More 
International Premium Economy Tokyo - New York City

Helpful?
Thank Winston V
See travel tips for airlines
“Very Good Service”
 of 5 bubbles SJW644C, 29 Nov 2016 | Read review
“Go out of your way to fly ANA”
 of 5 bubbles biglurk, 27 Nov 2016 | Read review
“Front row of Premium Economy has no seats in front and allows you to stretch out a little more.”
 of 5 bubbles 572winstonv, 27 Nov 2016 | Read review
“Book early so you have a choice of seat location, avoid those that are in first row or near the restrooms.”
 of 5 bubbles noypi2016, 26 Nov 2016 | Read review
“Don't let them book you on another carrier”
 of 5 bubbles 869oria, 21 Nov 2016 | Read review
Show next 5 travel tips 5 of 10
About All Nippon Airways (ANA)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

1,159 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1159)
Viewed
Airport (173)
Viewed
Seat (113)
Viewed
Cabin (62)
Viewed
View from Window (114)
Viewed
Food and Drink (355)
Viewed
Onboard Feature (33)
Viewed
Airline Lounge (53)
Viewed
Other (256)