We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alaska Airlines


10,490 reviews
Headquarters: PO Box 68900, Seattle, WA 98168 +1 800-252-7522 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

10,490 Reviews from our TripAdvisor Community

Write a Review

10,490 reviews from our community

Filter reviews by popular destinations:
All reviews Seattle Portland Los Angeles Anchorage San Diego San Francisco Maui Las Vegas San Jose Honolulu Los Cabos Fairbanks Kailua-Kona Boston Orange
Traveller rating
Cabin
  • (8,610)
  • (0)
  • (0)
  • (1,581)
Route
  • (8,807)
  • (603)
  • (364)
  • (242)
  • (165)
  • More
Language
  • More
Showing 10,207: English reviews
St. Pete Beach, Florida
Level 6 Contributor
694 reviews
259 helpful votes
Reviewed today
NEW

We traveled from Honolulu to Tampa on connecting flights(HNL-Seattle ) 818 and (Sea-Tampa) 770. The flights were on time and the planes clean. The only complaint I had was that you had to rent a tablet or use you cell phone to see a movie. I like the old days when you had the screen on the seat. A lot...

More 
Domestic Economy Honolulu - Tampa

Helpful?
Thank bandit153
Seattle, Washington
Level 4 Contributor
35 reviews
11 helpful votes
Reviewed today
NEW

uneventful is typically the best compliment I can provide an airline. I have grown accustomed to uneventful flights with Alaska Airlines. On time departures are the norm. This particular flight I could even understand the in flight updates from the cockpit.

USA First Class Mazatlan - Los Angeles
Helpful?
Thank Brett V
Level 1 Contributor
3 reviews
Reviewed today
NEW

Alaska Airlines is the best airline! Best airline, flight attendants, service and snacks! I have flown over 100,000 miles this year and always have the best service with Alaska Airlines. I have to take one leg of my trip on American and I usually have problems with American. Last flight on American was a disaster and they didn't seem to...

More 
Domestic Economy Anchorage - Little Rock

Helpful?
Thank mercersupnorth
Salinas, California
Level 6 Contributor
182 reviews
135 helpful votes
Reviewed today
NEW

This was an easy flight with lots of empty seats so our family could spread out. Flight attendents were friendly and gave my grandson an Alaska airline pin to wear. My grandson also got airsick and the the attendents were helpful. It's been a couple of years since we flew to Hawaii but Alaska use to give out Mai Tais...

More 
Domestic Economy Oakland - Kailua-Kona

Helpful?
Thank Kathy D
Beverly Hills, California
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed today
NEW
via mobile

Alaska has truly separated themselves from the likes of Southwest and Spirit. They offer inexpensive travel, but the service onboard has not been downsized. You may have to pay for your luggage to be stored, but if you travel light you can avoid the $25 baggage fee by traveling with only a carry on. The flight attendants are friendly and...

More 
International Economy Los Angeles - San Jose

Helpful?
Thank daremejclc
Portland, Oregon, Usa
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed today
NEW

On time departure and landed early. Comfy seats and friendly staff, couldn't have gone better. The boarding process was quick and easy, just no issues at all, as it should be.

Domestic Economy Portland - San Francisco
Helpful?
Thank Garry Edward F
Brea, California
Level 5 Contributor
71 reviews
14 helpful votes
Reviewed yesterday
NEW

Since I hear only good things about Alaska Airlines, I gave it a try and was very pleased. The flight was on-time and the boarding was smooth. The seat was comfortable with good legroom. The flight attendants were friendly. In-flight entertainment system could be better, but I didn't need it since it was a short flight.

Domestic Economy Orange - Seattle
Helpful?
Thank Edokko29
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed yesterday
NEW

We flew back from Cali from LAX on alaska our flight was very early we arrived around 4am so not very crowded which was great. The flight back the movies worked with was great! They have outlets at the seat! You could also chat through a messenger on your tv from seat to seat which was pretty cool if flying...

More 
Domestic Economy Los Angeles - Newark

Helpful?
Thank Starrhr
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed yesterday
NEW

So our trip from EWR to SFO was good except the internet was not working so could not use the tv's at all. Good thing we brought our own music/entertainment. Good thing we were thrilled they had outlets near the seats so we could charge our devices! Overall the service was good.

Domestic Economy Newark - San Francisco
Helpful?
Thank Starrhr
Solihull, United Kingdom
Level 5 Contributor
72 reviews
22 helpful votes
Reviewed yesterday
NEW

Short 2 hour return flight - efficient boarding, comfortable seats and excellent selection of films. Free soft drinks and good range of alcohol and snacks, ordered from the screen at your seat. Helpful staff and crew members.

Domestic Economy San Francisco - Seattle
Helpful?
Thank kristineclark
See travel tips for airlines
“Pay the extra for the premium seats! It's worth it.”
mercersupnorth, 16 Oct 2018 | Read review
“Download the gogo entertainment app before take off. Pre-order a food option--they ran out of options on the flight back from Hawaii.”
mantaraya45, 16 Oct 2018 | Read review
“Take your earphones!”
kristineclark, 15 Oct 2018 | Read review
“If you don't check your bags, if they need space in the bins, they will check it at the gate for you for free.”
424joanc, 15 Oct 2018 | Read review
“Download the GoGo In-flight App prior to take off and join the Alaska Mileage Reward plan”
Hunter6793, 14 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Alaska Airlines
The fifth-largest airline in the United States, Seattle-based Alaska Airlines (AS) flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport (LAX), Portland International Airport (PDX), San Francisco International Airport (SFO), Seattle–Tacoma International Airport (SEA), and Ted Stevens Anchorage International Airport (ANC). Aircraft operate with two classes of service: First Class and Main Cabin (Economy Class). Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

808 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (808)
Viewed
Seat (37)
Viewed
Airport (94)
Viewed
View from Window (169)
Viewed
Food and Drink (63)
Viewed
Cabin (61)
Viewed
Airline Lounge (22)
Viewed
Onboard Feature (10)
Viewed
Our fleet (18)
Viewed
Other (334)