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air berlin (no longer operating)


4,155 reviews
Headquarters: Saatwinkler Damm 42-43, 13627 Berlin Germany +49-030-3434-3434 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)

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4,155 reviews from our community

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Showing 1,091: English reviews
Rushden, United Kingdom
Level 3 Contributor
14 reviews
24 helpful votes
Reviewed 29 April 2018

Unfriendly staff, rude check-in staff. Lost our luggage in Berlin. Nobody seemed to care. We were send from 1 person to another, nobody seemed interested. Only when we mentioned we contact the papers did security help us.

Domestic Economy Frankfurt - Berlin
Helpful?
1 Thank Cherrywithcream
Melbourne, Australia
Level 6 Contributor
112 reviews
32 helpful votes
Reviewed 5 February 2018

We booked our tickets online and the cost was very attractive. However it was not clear from the web site how much extra our luggage would cost. When we payed at the counter $299 for 2 cases to be put in the hull , we were very surprised - this was more than the air fare On board comfortable seating...

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Europe Economy Berlin - Paris

Helpful?
Thank Leon B
Pune, India
Level 6 Contributor
249 reviews
79 helpful votes
Reviewed 25 December 2017

We did round trip from Zurich to Berlin in Oct 2017. Its an low cost airline with no food and entertainment during flight. You have to pay for anything you want to have in flight. Leg room was very less, not suitable for long travels. Though its a budget airline, but the price i paid for booking matches and full...

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Europe Economy Zurich - Berlin

Helpful?
Thank Arun S
Kandy, Sri Lanka
Level 6 Contributor
140 reviews
27 helpful votes
Reviewed 8 December 2017

The airline is ok for short flights not exceeding 2hrs. Is definitely not my choice of airline, but is ok for a short business flight & back. Nothing was served in flight. Not even a pack of nuts or biscuits. Not even a glass of juice. Nothing

Domestic Economy Munich - Dusseldorf
Helpful?
Thank Dhushan
Palm Desert, California
Level 6 Contributor
129 reviews
29 helpful votes
Reviewed 8 December 2017

You get what you pay for, it was a propeller plane (never flew one of those before - knowing that, the flight was fine, the service was fine and the staff was fine.

Europe Economy Berlin - Krakow
Helpful?
Thank sillychitterchatter
frankfurt
Level 4 Contributor
32 reviews
23 helpful votes
Reviewed 5 December 2017

...due to a 2nd War bomb found in Berlin, the flight was redirected to Schönefeld airport. After 3 hours waiting in the plane to be debarked, the small airport was crowded by people like us waiting for their luggage ...pure chaos

International Economy Tel Aviv - Berlin
Helpful?
Thank David-Ela
Tucson, Arizona
Level 3 Contributor
15 reviews
7 helpful votes
Reviewed 2 December 2017

Cancelled return flight to USA... didn't find out about it till we boarded flight to leave for Europe!

International Economy Chicago - Berlin
Helpful?
Thank Rvtumbleweeds
Amsterdam, The Netherlands
1 review
Reviewed 28 November 2017

Fantastic Airline, it would be nice to flight with them again because their meal was really good and they gave you magazines.

Domestic Economy Madrid - Palma de Mallorca
Helpful?
Thank SilvieVDB
Vetroz, Switzerland
Level 6 Contributor
146 reviews
24 helpful votes
Reviewed 18 November 2017

You go to business flight morning in order to attend meeting in afternoon.flight postponed endless untill afternoon ...no coffee , no excuses...just they joined 2 flights into one...you loose your meetings...not even a sandwitch to make your waut less annoying.

Europe Economy Canton of Geneva - Dusseldorf
Helpful?
1 Thank jehudam2017
Munich, Germany
1 review
Reviewed 17 November 2017

Fantastic Airline, it's a shame that doesn't fly anymore. They had good meals, newspapers and reasonable prices.

Domestic Economy Palma de Mallorca - Madrid
Helpful?
Thank AmadeusBerg
See travel tips for airlines
“Avoid this airline”
Cherrywithcream, 28 Apr 2018 | Read review
“Check your Baggage costs - Maybe check whether carry on could be a way of reducing the weight of luggage in the hull and therefore its cost”
leonb132, 4 Feb 2018 | Read review
“If you can avoid using this airline”
jehudam2017, 17 Nov 2017 | Read review
“Don't use it”
Ruth1949, 8 Oct 2017 | Read review
“Warning: Don't fly with them!”
Thomasli, 7 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About air berlin (no longer operating)
Germany's second-largest airline, airberlin (AB) flies non-stop to more than 170 destinations, including 17 domestic destinations. Its international destinations include more than 40 countries in Europe, Africa, Asia and North America. The airline, which is part of the oneworld alliance, has hubs at Berlin Tegel Airport (TXL) and Düsseldorf Airport (DUS). Focus cities include Hamburg Airport (HAM), Munich Airport (MUC), Palma de Mallorca Airport (PMI) and Stuttgart Airport (STR). Most of its aircraft only have Economy Class seating, though some aircraft used for long-haul flights feature both Business Class and Economy Class cabins.

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