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Air Madagascar

258 reviews
Headquarters: 17 Independence Avenue, Antananarivo 00101 Madagascar 011 261 20 22 510 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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258 Reviews from our TripAdvisor Community

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258 reviews from our community

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Showing 73: English reviews
Johannesburg, South Africa
Level 4 Contributor
27 reviews
7 helpful votes
Reviewed 22 October 2018

We were beyond worried and stressed after reading all of the Tripadvisor reviews, maybe we just had a lucky day but our flight from Tana to Nosy-Be was absolutely faultless. Easy check-in, the flight was on time. Everything went smoothly.

Date of travel: October 2018
Domestic Economy Antananarivo - Nosy Be
Thank BevBehrmann
Taunton, United Kingdom
Level 5 Contributor
64 reviews
56 helpful votes
Reviewed 20 October 2018

They canacelled our flight 20 minutes before it was due to leave. They must have known well before that but we had to sit in the airport having hung around waiting for them. Then we had to wait for our bags and then for the ticket for the hotel. The hotel they had for us was over booked so we...

Date of travel: October 2018
Domestic Economy Maroantsetra - Antananarivo

Thank Mint61
Level 2 Contributor
5 reviews
Reviewed 21 September 2018 via mobile

I wanted to take a minute out of my day in paradise (poolside at Isalo Rock Lodge) to inform you that this airline is the worst. Madagascar is my 75th country and I’ve taken my fair share of domestic flights, and this is the most poorly run airline I have ever seen. All flights are at the best - delayed...

Date of travel: September 2018
Domestic Economy Antananarivo - Toliara

Thank R938TQandrewh
Mol, Belgium
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 20 September 2018 via mobile

They Stole our money about 1.2 million ariary out of our check-in suitcase! It was in A small bagg witch they left opend in the suit-case! It probably happend in tulear.

Date of travel: September 2018
Domestic Economy Toliara - Antananarivo
1 Thank Koppelmol
The Hague, The Netherlands
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 19 September 2018

No communication or customer service of any kind from airline. Flight was scheduled to stop in Mayotte en route to Tana. It didn't, of course. Passengers not compensated or vouchered in any way. 'Air Maybe' continuing its already dreadful reputation.

Date of travel: August 2018
Africa Economy Moroni - Antananarivo
1 Thank ljharris2017
Level 5 Contributor
53 reviews
11 helpful votes
Reviewed 18 September 2018 via mobile

With their new offer, Tsaradia, service on board is better with better food and welcoming. Unfortunately, they did not notify the back flight time was advanced and I would have been penalized if a friend had not told me. This company is famous for flight postponing and delays but it's the first time a flight is advanced. Inside, the chair...

Date of travel: August 2018
Domestic Economy Antananarivo - Toliara

Thank Emadisson
Level 4 Contributor
26 reviews
8 helpful votes
Reviewed 20 August 2018

Our flight got cancelled without any announcment. We had booked a flight from Antanarivo to Moroni. I already asked Air Madagaskar in Advance if the flight will be cancelled, because the flight sometimes was not available on their site but I didnT get an answer. The day bfore I looked to the site of the Antanarivo airport homepage on the...

Date of travel: June 2018
Africa Economy Antananarivo - Moroni

1 Thank Korbinian S
Evanston, Illinois
Level 6 Contributor
1,025 reviews
152 helpful votes
Reviewed 14 August 2018

Simple flight, simple food, comfy seat with great view and friendly cabin staff. Not so convenient check-in procedure

Date of travel: June 2018
Africa Economy Antananarivo - Mahebourg
Thank kiltmaker2
Minsk, Belarus
2 reviews
1 helpful vote
Reviewed 30 July 2018

A disgusting company! They canceled the flight and I missed the flight to Paris. I had to buy a new ticket

Date of travel: May 2018
Domestic Premium Economy Toamasina (Tamatave) - Antananarivo
1 Thank pavel296
Offenbach, Germany
Level 6 Contributor
148 reviews
33 helpful votes
Reviewed 20 July 2018

I took Air Madagascar to fly from Tananarive to Paris on a Monday night. Boarding was delayed by 30 mins, however, since the plane was not too full, we left on time. There was a lot of room, as not all seats were occupied - the one next to me for example was empty. This made for a comfortable 10h40mins...

Date of travel: July 2018
International Economy Antananarivo - Paris

Thank christenerz
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See travel tips for airlines
“Avoid at all costs.”
Mint61, 20 Oct 2018 | Read review
“Use alternative carrier if possible.”
ljharris2017, 19 Sep 2018 | Read review
“Do not book this airline”
korbinians2018, 19 Aug 2018 | Read review
“Fly TNR-CDG with Air Madagascar”
christenerz, 19 Jul 2018 | Read review
“Don't check anything of value in your checked bags - it is NOT safe.”
Shinergise, 14 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Madagascar
The country's national airline, Air Madagascar (MD) primary hub is located at the capital city's Ivato International Airport (TNR). The carrier flies non-stop to about two dozen domestic destinations, as well as points in China, Comoros, France, Kenya, Mauritius, Mayotte, Réunion, South Africa and Thailand. It also has codeshare agreements with Air Austral, Air Mauritius, Etihad Airways and Thai Airways. Air Madagascar's fleet consists of a variety of one-cabin (Economy Class), two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Business Class passengers have use of the airline's lounge at Ivato International Airport.
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