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Air France


22,384 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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22,384 Reviews from our TripAdvisor Community

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22,384 reviews from our community

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Showing 7,417: English reviews
Lisbon, Portugal
Level 6 Contributor
327 reviews
111 helpful votes
Reviewed today
NEW

Crowded, dirty and ugly Lounge. We could manage one dirty table right next to the toilet area. Plane was pretty crowded but the annoying fact was seeing one flight attendant picking up 4 people in Economy, apparently of the same family, and install them on business class, after full boarding was finished, and she confirmed the availability of seats 1...

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Europe Business Class Paris - Lisbon

Helpful?
Thank 47carlosm
Murrieta
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed today
NEW

Our flights were approximately 11 hours each way. Our check-ins were easy in both directions. The crews on both flights were professional and attentive to passengers. My disappointment is due to the Economy Premium upgrade which was not comparable to other Economy Premium/Plus flights we have flown on other airlines. Air France seats were very uncomfortable. We had bulkhead seats...

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International Premium Economy Los Angeles - Paris

Helpful?
1 Thank 7warrena
Cheshire, United Kingdom
Level 5 Contributor
85 reviews
32 helpful votes
Reviewed yesterday
NEW

Id say the service is OK, all the flights were on time but the leg room was certainly below average compared to other long haul carriers. Ran out of food options by the time they reached the back of the plane which I felt wasn't great considering all they had was shellfish.

International Economy Manchester - Mahebourg
Helpful?
Thank Bushra18
Montreal, Canada
Level 6 Contributor
442 reviews
112 helpful votes
Reviewed yesterday
NEW

Without warning the first leg of the flight , Montreal to Paris , was delayed 4 hours. My travel agent sent me an update 1 hour before we arrived at the gate but NO! We then realized that our connection to Tel Aviv would be missed , and we were right. So a 7.5 hour layover in Paris. In the...

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International Economy Montreal - Tel Aviv

Helpful?
1 Thank Andrew T
Los Angeles, California
Level 4 Contributor
27 reviews
13 helpful votes
Reviewed yesterday
NEW

They're pretty sleazy when it comes to trying to gouge their customers are an extra $50. My carry-on was 3 kilos over. I probably could have taken out a packed jacket and compact umbrella and put them on and tossed a bag of pretzels and some toothpaste, but they made me check the bag for an extra $50. They were...

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International Economy Paris - Los Angeles

Helpful?
1 Thank futurevacationer
Cebu City, Philippines
Level 6 Contributor
293 reviews
35 helpful votes
Reviewed yesterday
NEW

See previous review under "What a Way to Fly". This review adds photos to my earlier review. Sat in Economy Comfort class.

International Economy Paris - Bengaluru
Helpful?
Thank MangoLove
Miami, Florida
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW

Our flight was in the afternoon and the terrible traffic of Paris did not let us arrive in time to the airport. Upon arrival, the flight was closed. The young woman who attended the flight, made a call asking for authorization to open the flight and she succeeded, she let us check our bags and we were able to take...

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Europe Premium Economy Paris - Warsaw

Helpful?
Thank dym0k
Pinehurst, North Carolina
Level 5 Contributor
70 reviews
28 helpful votes
Reviewed yesterday
NEW

Air France was comfortable with pleasant attendants and good service. It was priced better than domestic carriers and seems to have them beat on all fronts.

International Economy Washington DC - Paris
Helpful?
Thank ncman21
Caerphilly, United Kingdom
Level 6 Contributor
327 reviews
93 helpful votes
Reviewed yesterday
NEW

The plane going out was quite old and clunky. The entertainment was a small screen coming out of the seat. The refresh bag was full of nice goodies. The service was good - the senior steward was our server and he was excellent. The food was different - typically French. My return flight was from Mexico City - the Grand...

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International Business Class Paris - Chicago

Helpful?
Thank Richy1708
Virginia Beach, Virginia
Level 6 Contributor
418 reviews
54 helpful votes
Reviewed yesterday
NEW

Air France are not as good as they once were, the boarding process is a free for all and the in flight food good not great. The service was decent but they don't come through the cabin very often

International Economy Paris - New York City
Helpful?
Thank JDA60
See travel tips for airlines
“Don’t fly Air France! Could not click on the above ratings. All Zeros”
610andrewt, 21 Oct 2018 | Read review
“If you are traveling with a baby, bring his/her own entertainment just in case.”
dym0k, 21 Oct 2018 | Read review
“Check in early to get the best seat”
pamelamary52, 20 Oct 2018 | Read review
“Get the 2 seats wide at the back of the plane.”
Destination809529, 20 Oct 2018 | Read review
“Don't spend the money for AF premium economy.”
451DavidS451, 20 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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