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Air Europa


5,410 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain +34-911-401-501 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,410 Reviews from our TripAdvisor Community

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5,410 reviews from our community

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Showing 846: English reviews
Level 4 Contributor
23 reviews
Reviewed yesterday
NEW
via mobile

Booked in the US online through Priceline. We ended up on Joon Air owned by Air France. A bit of a zoo. We were put on standby, had a chance we weren’t getting on, they overbooked by 8 people. Make sure you select seats before you go to airport to avoid not getting on!!! We got on, but could have...

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Europe Economy Paris - Barcelona

Helpful?
Thank Alan T
Dubai, United Arab Emirates
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Air Europe made me waste my time so many times. The flight was delayed and they refused to pay the indemnity that are due by law. I recommend to avoid this company.

Europe Economy Ibiza - Paris
Helpful?
Thank MatingoA
1 review
Reviewed 3 days ago
NEW
via mobile

The flight was delayed at the Malaga airport and when it was finally in Madrid airport there was no bus to get to terminal. There was no assistance or urgency to connect to their flight to Miami I do not recommend.

Domestic Economy Malaga - Madrid
Helpful?
Thank Mark S
Palo Alto, CA
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 3 days ago
NEW

We flew from Gatwick to Madrid on Air Europa, in whatever they call Business Class (we flew from Oakland to Gatwick on BA World Traveller). Luckily there were only 4 of us on the front, so we got pretty good service on this short flight. I will say that boarding at Gatwick was a bit of a scrum, with very...

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Europe Business Class London - Madrid

Helpful?
Thank Soccerdan
Wokingham, United Kingdom
Level 5 Contributor
59 reviews
50 helpful votes
Reviewed 3 days ago
NEW
via mobile

Flight was delayed 1.5hrs from Malaga to Madrid, however they didn’t inform anyone. The gate was not staffed until very close to the scheduled departure time even though the screens were showing the flight as ontime, when we landed in Madrid in a remote stand we were held on the plane for over 20 minutes as there was no bus.

Domestic Business Class Malaga - Madrid
Helpful?
1 Thank DBunts46
Florida
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW

There's nothing outstanding about Air Europa. Yes the flight was the cheapest at the time but the Flight crew left a lot to desire. They weren't available or willing to help much. We flew an overnight flight & the air in the cabin was HOT. We asked for it to be made cooler & it felt better for about an...

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International Economy Miami - Rome

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Thank tropicsunset3
Level 3 Contributor
20 reviews
2 helpful votes
Reviewed 6 days ago
NEW
via mobile

Very good airline company! The flight attendants were extra helpful to us because we were travelling with an infant. They don’t offer food/drinks but it can be purchased if one wants to (it is a very short 40 minutes flight). The other advantage rely on the number of flights they offer per day between the Canary Islands at low cost....

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Domestic Economy Las Palmas de Gran Canaria - Fuerteventura

Helpful?
Thank Pedro M
Tampa, Florida
1 review
Reviewed 6 days ago
NEW
via mobile

I never write reviews but this company has really messed up my family's vacation. we were sent to the wrong terminal for a flight that I never received my itinerary for. There was no one there to redirect us and we did a 40-minute line just to be told that we were on the wrong side of the airport. We...

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International Economy Madrid - Miami

Helpful?
Thank milekay2221
New York City, New York
Level 4 Contributor
24 reviews
37 helpful votes
Reviewed 1 week ago
NEW

This Airline is getting worst and worst! What a pity! Was pretty decent and always offered reasonable pricing, Customer Service does't exist anymore. You spend more time on the phone trying to reach somebody than your actual travel time! Website doesn't always work. Feels like they are focusing more on making money on the lagguage and extra weight than focusing...

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International Economy New York City - Madrid

Helpful?
Thank sampelle
Toronto, Canada
Level 3 Contributor
16 reviews
Reviewed 1 week ago

Probably the worst customer service in all airlines that I have traveled with. Will not fly again with them unless no other choices.

Europe Economy London - Madrid
Helpful?
Thank alan01609
See travel tips for airlines
“Avoid traveling on this very olde Aircraft...”
acasasnovasg, 10 Jun 2018 | Read review
“Do not book with this airline.”
elainedJ6455NF, 7 Jun 2018 | Read review
“Avoid traveling on this uncomfortable airplane”
acasasnovasg, 1 Jun 2018 | Read review
“change sometime the planes for better more new once.”
mercursun, 1 Jun 2018 | Read review
“do not use this airline”
Q3042YUjanetm, 30 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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