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Air Europa


7,281 reviews
Headquarters: Centro Empresarial Globalia Pol. Industrial Son Noguera Llucmajor; Majorca, 07620 Palma de Mallorca, Majorca Spain 011 34 911 40 15 01 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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7,281 Reviews from our TripAdvisor Community

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7,281 reviews from our community

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Showing 1,154: English reviews
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed 3 days ago
NEW

I really enjoy the flight, takeoff, and landing excellent! The views arriving Ibiza were amazing. Flight attendants very nice.

Date of travel: December 2018
Domestic Economy Madrid - Ibiza
Helpful?
Thank Alida C
2 reviews
Reviewed 4 days ago
NEW
via mobile

These guys are just insane. A 11h hour flight with NO TV and NO SPACE LEGS. The food is terrible, the air con didn’t work and the stuff is not friendly. Worst trip of my life, will never fly again with Air Europa for sure. Even Iberia is better!

Date of travel: January 2019
International Economy Santa Cruz - Madrid
Helpful?
Thank Riobom
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 4 days ago
NEW
via mobile

We all understand the phrase value for money but I felt certain shortcuts were taken here that are unnecessary. The food was shocking and the chicken had smelled burnt. The extra charge of $3 for earplugs to listen to the movies was a joke and the lack of interest amongst the staff was obvious. Flimsy seats that don't recline.. but...

Date of travel: January 2019
More 
International Economy Madrid - Miami

Helpful?
Thank IanM3786
Chicago, Illinois
Level 6 Contributor
181 reviews
46 helpful votes
Reviewed 5 days ago
NEW

Ciao Roma, off we go to Madrid. It was a short stay, just to get the jest of Rome and return for more later on. WE booked this flight way ahead of time and with bags included for a very good price of $315 for 3 people and 3 bags. It was a smooth flight, just that Air Europa was...

Date of travel: August 2018
More 
Europe Economy Rome - Madrid

Helpful?
Thank Abdul M
1 review
Reviewed 1 week ago

This airline didn't take any responsibility for their delay impacts. We lost our connection at Bogotá airport because the flight from Madrid to Bogota took around 2 hours more than expected. The connection was the last night flight to our final destination and we had to spend the night by ourselves in Bogota. AirEuropa didn't want to pay for hotel...

Date of travel: December 2018
More 
International Economy Madrid - Bogota

Helpful?
Thank Juan G
Zoetermeer, The Netherlands
Level 6 Contributor
244 reviews
25 helpful votes
Reviewed 1 week ago via mobile

We flew business with air Europe for the first time. Both flights we had were great. The seat is just great, the hostesses are very nice, the food was sufficient and great taste, real coffee!!!! Onlu minus not all staff is that great in English and yet the airline wants to be a worldwide player. Sure Spanish is widely spoken...

Date of travel: January 2019
More 
International Business Class Buenos Aires - Madrid

Helpful?
Thank johannesb231
Ormond Beach, Florida
Level 6 Contributor
148 reviews
67 helpful votes
Reviewed 1 week ago

We were petrified about flying Air Europa after reading the reviews after we had already booked our flights to Spain. We are very experienced travelers and I have to tell you that from checkin, to the flight, to getting our luggage, Air Europa could not have been more efficient, friendly, and easy to use. The check-in procedure went very smoothly...

Date of travel: January 2019
More 
International Economy Miami - Madrid

Helpful?
1 Thank bruggesfc
Fleet, United Kingdom
Level 4 Contributor
13 reviews
7 helpful votes
Reviewed 1 week ago via mobile

A low cost, low service air provider. A long flight with broken entertainment system and food was very poor according to most passengers. InFlight staff were not too worried and customer satisfaction was not on their agenda. The extra long legged seats that were promised were not available.

Date of travel: January 2019
International Economy Havana - Madrid
Helpful?
1 Thank MSCOLLEN
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed 1 week ago

Personnel in Madrid Barajas airport is incredibly rude, mean and they are not for the client serve, they are always trying to put in trouble the clients, instead of helping and supporting the clients they just try to make your trip difficult. The plane we flew from la Havana to Madrid and Madrid to Havana is an Airbus A-320 that...

Date of travel: December 2018
More 
International Business Class Madrid - Havana

Helpful?
Thank JoseIRodriguezA
1 review
Reviewed 1 week ago

I travelled from London Gatwick in December 2018 to Sao Paulo with a stopover at Madrid at both outbound and inbound flights. I'm Cypriot and I have a Cypriot (European Union) passport. It was the first time I travelled with AirEuropa and my experience with them was terrible as I have been discriminated by the AirEuropa personnel at the boarding...

Date of travel: January 2019
More 
International Economy Madrid - Sao Paulo

Helpful?
Thank DanS201821
See travel tips for airlines
“Pay the baggage fee when buying the ticket.”
abdulm96, 15 Jan 2019 | Read review
“Remember to be respectful of everyone, manage your expectations properly, and be prepared for the usual travel concerns.”
conradobillysimon, 6 Jan 2019 | Read review
“In business the first row in the center seem to have the most legroom.”
mux_ch, 6 Jan 2019 | Read review
“If you are looking to fly economy try the business option may be worth it.”
ParryL, 6 Jan 2019 | Read review
“Do not fly with them.”
deborahsW2122HE, 29 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Europa
Headquartered in Mallorca, Air Europa (UX) is Spain's third-largest airline. The carrier flies non-stop to about 45 destinations, including points within Spain as well as international destinations across Europe, Africa, Asia, North America and South America. Its primary hub is Adolfo Suárez Madrid–Barajas Airport (MAD), with Barcelona–El Prat Airport (BCN) and Tenerife South Airport (TFS) serving as focus cities. When it was founded, charter flights and tour services were the bulk of Air Europa's business. In recent years, it has increasingly shifted its focus to scheduled flights.

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