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Air Baltic


5,586 reviews
Headquarters: Marupes county, Riga LV-1053 Latvia +371 67006006 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,586 Reviews from our TripAdvisor Community

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5,586 reviews from our community

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Showing 3,563: English reviews
Greater London, United Kingdom
1 review
Reviewed today
NEW

terrible customer care service at the information center.Non challant attitude towards customer. I had a stop over at Riga traveling from Talnnin going to London Gatwick. It was such an horrible experience with staff attitude at the Transfer center at Riga Airport

Europe Economy Tallinn - Riga
Review collected in partnership with Air Baltic

Helpful?
Thank Fadebambo
Tallinn, Estonia
1 review
Reviewed today
NEW

A small delay with flights but flight attendants service was great and flight was smooth. The only major complaint or improvement to be had is you HAVE to check in online. If you check in at the gate there is a 30 euro fee. Which along with the 40 euro fee I had to pay for not checking in luggage...

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Europe Economy Nice - Tallinn

Review collected in partnership with Air Baltic

Helpful?
Thank MaxieOuyang1
2 reviews
Reviewed today
NEW

Transit flight from Palanga through Riga to Helsinki. Smooth transit connection met our expectations.

Europe Economy Palanga - Helsinki
Review collected in partnership with Air Baltic

Helpful?
Thank hannu603
Altendorf, Switzerland
Level 1 Contributor
3 reviews
Reviewed today
NEW

the flight was good and on time. the flightattendents were friendly and helpful. i think i will use Baltic Airlines again in the future :-)

Europe Economy Zurich - Riga
Review collected in partnership with Air Baltic

Helpful?
Thank A6405PIthomasm
1 review
Reviewed today
NEW

My name is Maryna and I had a flight from Stockhlm to Kiev on the 22nd of June with transit in Riga, so was satisfied by both flights. Though the planes were small and narrow the flight was safe and comfortable. It was a bit noisy inside as we heard noices of propellers or other equipment, but i think it...

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Europe Economy Stockholm - Kiev

Review collected in partnership with Air Baltic

Helpful?
Thank maryna714
1 review
Reviewed today
NEW

Your electric chech-in system and program is not the clearest one and the E-ticket was not valid in the airport and there was not good enough information how to get the paper boarding pass.

Europe Economy St. Petersburg - Turku
Review collected in partnership with Air Baltic

Helpful?
Thank Jyrki65
Kaunas, Lithuania
1 review
Reviewed today
NEW

Great airline! New, comfy and clean planes, helpful staff. Im traveling a lot with this airline and only 1 time the flight was delayed 15mins., all other times they were right on time!

Europe Economy Vilnius - Canton of Geneva
Review collected in partnership with Air Baltic

Helpful?
Thank Kamirudz
1 review
Reviewed today
NEW

The airline is minimalistic. I paid 230 francs go and return and haven't even received a glass of water, neither some small snack. The effort they are doing is minimal. A minimal friendliness and very uncomfortable seats. I can't recommend.

Europe Economy Zurich - Riga
Review collected in partnership with Air Baltic

Helpful?
Thank sabu103
1 review
Reviewed today
NEW

Well, the steward wasn't so nice when I didn't have place for my suitcase, which was the size and proper weight. He said

Europe Economy Vilnius - Riga
Review collected in partnership with Air Baltic

Helpful?
Thank 108lissy
Brescia, Italy
Level 4 Contributor
32 reviews
6 helpful votes
Reviewed today
NEW

First time with Air Baltic, aircraft clean and condortable seats (with extra space for legs). Really kind hostess on board and during boarding. Departure and arrival on time. I will fligth again with Air Baltic.

Europe Economy Turku - Milan
Review collected in partnership with Air Baltic

Helpful?
Thank Andrea M
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About Air Baltic
The flag carrier of Latvia, airBaltic (BT) is a low-cost airline that operates from its hubs at Riga International Airport (RIX), Vilnius (VNO) and Tallinn (TLL). The carrier flies to 60 destinations in Europe, the Middle East and Asia. It also has codeshare arrangements with about 20 other airlines, including British Airways (BA), Etihad Airways (EY) and KLM (KL). airBaltic's fleet of 24 planes consists of a mix of Boeing and Bombardier aircraft configured with Business and Economy Class cabins. airBaltic has received numerous international awards for excellence, innovative services, and achievements in reshaping its business.

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