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Pegasus Airlines


3,479 reviews
Headquarters: Aeropark Yenisehir Mah. OsmanlI BulvarI No:11, Istanbul 34912 Turkey 011 90 888 228 1212 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,479 Reviews from our TripAdvisor Community

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3,479 reviews from our community

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Showing 1,219: English reviews
Greater London, United Kingdom
Level 3 Contributor
12 reviews
23 helpful votes
Reviewed today
NEW

Nothing to write home about, it’s a basic airline, so noisy, and the staff were not great, they were loud also. But would use them again.

Europe Economy London - Istanbul
Helpful?
Thank 41Newman
Sorrento, Italy
Level 1 Contributor
3 reviews
Reviewed today
NEW

What a great little airline fabulous service great planes and very clear extra baggage weights and cost. I will use Pegasus again and again where I can and their ticket pricing is great.

Domestic Economy Istanbul - Izmir
Helpful?
Thank martinaylward
1 review
Reviewed today
NEW
via mobile

So on the 22nd october 2018 (yesterday) we were travelling to istanbul from stanstead airport.The flight was originally at 2pm however due to technical difficulties e.g. fuel leakage it was delayed further and all passengers were unaware of the situation. As a result of the lack of communication skills we had to travel to various gates back and forth on...

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Europe Economy London - Istanbul

Helpful?
Thank aleeza M
Jerusalem, Yerushalayim, Israel
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed yesterday
NEW

My wife & I went to a business conference & were taking several members of our office with us. We thought we would try a 'no frills' airline to keep the cost down. Booking the flight was easy & the check-in staff both in Tel Aviv & Amsterdam were friendly & accommodating. That's the end of the good news. There...

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International Economy Tel Aviv - Amsterdam

Helpful?
Thank Roger F
Sydney
Level 5 Contributor
76 reviews
27 helpful votes
Reviewed 3 days ago
NEW

Check in and boarding went ok but departure was nearly an hour late. Flight crew did a reasonable job and we arrived safely.

International Economy Bishkek - Istanbul
Helpful?
Thank SydneyBill
Level 4 Contributor
22 reviews
11 helpful votes
Reviewed 3 days ago
NEW
via mobile

We flew Pegasus Airline from Amman to Istanbul via Antalya. This fight was our second experience flying with Pegasus, and it is safe to say that it’ll be our last experience. Pegasus bills itself as a “value airline” where passengers are expected to pay for the service they chose. However, all their service is for sale! From seat selection to...

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International Economy Amman - Istanbul

Helpful?
Thank Ahmed K
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Another good flight with pleasant service by the in-flight attendants. Comfortable flight and reasonably on time.

Europe Economy Izmir - London
Helpful?
Thank Escape779519
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Good service & comfortable flight. The flight attendants were always helpful and the only delay was due to airport not the aircraft carrier

Europe Economy London - Izmir
Helpful?
Thank Escape779519
London, United Kingdom
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 3 days ago
NEW

I booked a flight from London to Elazig, the time delay was very long between connecting flights, on arrival I realised I could catch an earlier connecting flight even though the time was short, I asked at the Pegasus desk if I could get on the earlier flight, the young lady from Karakocan helped me she made sure my baggage...

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Europe Economy London - Elazig Province

Helpful?
Thank 2018JT
Kharkiv, Ukraine
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW

Flight was just on time without delays to both directions. The crew was very polite. Leg room is not so comfortable but usual for economy class seats. And the price for my flights was pretty cheap, so I can recomended Pegasus

Europe Economy Kharkiv - Istanbul
Helpful?
Thank Alikusya
See travel tips for airlines
“If Pegasus fly the route just do it with Pegasus”
martinaylward, 23 Oct 2018 | Read review
“Go with low expectations & make sure to have an empty water to fill after the security check & before boarding the plane.”
rogerf912, 22 Oct 2018 | Read review
“Cheap airline but if possible use a different one”
2018JT, 20 Oct 2018 | Read review
“If you're very tall, pay for extra leg room!”
travelqueenYorkshire, 18 Oct 2018 | Read review
“Don't be put of by some bad reviews”
725jackiea, 14 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Pegasus Airlines
Turkish low-cost carrier Pegasus Airlines (PC) is headquartered in Istanbul and operates from hubs at Sabiha Gökçen International Airport (SAW) and Ataturk International Airport (IST). Adana Airport (ADA), Adnan Menderes Airport (ADB), Antalya Airport (AYT) and Esenboğa International Airport (ESB) are focus cities. Pegasus Airlines flies to about 100 destinations, including more than 30 points across Turkey. International destinations include airports in about 40 countries in the Middle East, Europe, Asia and Africa. The airline's fleet of 64 planes consists of Airbus A320-200 and Boeing 737-800 aircraft, with additional orders pending for Airbus A320neo and Airbus A321neo planes.
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