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Edelweiss Air


1,867 reviews
Headquarters: Zurich Airport, Kloten 08302 Switzerland 011 41 848 333 593 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,867 Reviews from our TripAdvisor Community

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1,867 reviews from our community

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Showing 408: English reviews
Palma de Mallorca, Spain
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed yesterday
NEW

This was such a good experience.. thoroughly professional. The food was well thought out, delicious and unlike most airline food. The cabin staff were friendly, efficient and smart. So good to find an airline that seems to have worked out how to keep their customers. Well done, Edelweiss!

Europe Business Class Zurich - Palma de Mallorca
Helpful?
Thank Sarah C
Tel Aviv, Israel
Level 6 Contributor
114 reviews
33 helpful votes
Reviewed 3 days ago
NEW
via mobile

Before I start it is important to say that the aircraft was not even half full and that probably had a big effect on my flight experience. So: The ten and a half hours flight was on time and in an Airbus 330. The seat is comfortable enough and leg room is average. The service was outstanding! Not only that...

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International Economy Zurich - Orlando

Helpful?
Thank Arnon V
Limassol, Cyprus
Level 5 Contributor
58 reviews
15 helpful votes
Reviewed 5 days ago
NEW
via mobile

It was the first time for me to travel with Edelweiss. It a very good experience and I will definitely fly with them again. The crew where very professional always with a smile on there face. Sits where comfortable and they also served a snack

Europe Economy Larnaca - Zurich
Helpful?
Thank kanakis1
Dublin, Ireland
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed 1 week ago via mobile

The flight on Edelweiss was very enjoyable, from the ground staff to the flight crew everyone was friendly, the food was good and plentiful, and there were plenty of movies choices on our personal screens to make the nine hours go by quickly. I liked that they gave everyone a red eye kit, socks and a toothbrush and paste. Didn’t...

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International Economy Tampa - Zurich

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Thank kellyr728
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 1 week ago

From take off to landing a smooth flight, departure and arrival on time; customer-service, food and in-flight entertainment great; clean and tidy. (The only weak point: opening / closing the inbuilt tables at the seats was a little bit tricky... but the staff was helping at once).

International Business Class Zurich - Mahebourg
Helpful?
Thank Andrea P
Whitstable, United Kingdom
Level 4 Contributor
22 reviews
6 helpful votes
Reviewed 1 week ago via mobile

Great cheap flight back from Mauritius. Flight was on time, seats were comfy with complimentary cushion and blanket. Staff were helpful and friendly. Good entertainment and food with plenty of refreshments. Would recommend.

International Economy Mahebourg - Zurich
Helpful?
Thank ChloeFPirie
Level 6 Contributor
95 reviews
5 helpful votes
Reviewed 1 week ago via mobile

What a wonderful airline to fly. My first time on board this airline. Very professional and friendly personnel. We arrived 45 minutes early into Tampa. Unfortunately we had to wait over an hour to get our luggage. The flight was smooth and lots of food and drinks were offered. Highly recommend

International Economy Zurich - Tampa
Helpful?
Thank Emily G
Zurich, Switzerland
Level 4 Contributor
38 reviews
10 helpful votes
Reviewed 1 week ago

Flying with Edelweiss Air from Zurich directly to Las Vegas and back is always a pleasure. I do prefer a Swiss airline and a direct flight if possible. Edelweiss Air is always my first choice and I will fly with it again. If you can afford it I would recommend Economy Max with extra legroom, alcoholic beverages included and choice...

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International Economy Zurich - Las Vegas

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Thank StefanieBruehlmann
Switzerland
Level 4 Contributor
31 reviews
15 helpful votes
Reviewed 2 weeks ago

A good Swiss company that we used often to travel, new Airbus and clean as ever Food served of very good quality (Alcoohl, such as wine and beer, however are charged) However, if compared with a few years ago, neither snacks or chocolate (wich I so much liked...) are no longer served :( Airplane delayed 2 hours on the way...

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International Economy Zurich - Male

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Thank Fornak
Holmes Beach, Florida
Level 6 Contributor
64 reviews
16 helpful votes
Reviewed 2 weeks ago via mobile

We fly from Zurich to Tampa on Edelweiss twice a year. Our flights have been on time, or very close to it. The flight attendants are competent, friendly, helpful and absolutely charming. Edelweiss, a subsidiary of SWISS, the national airline, represents Switzerland perfectly. Boarding puts you, the traveler, in another world. Flying with this airline is a wonderful cultural journey....

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International Business Class Zurich - Tampa

Helpful?
Thank 2FlyingCoconuts
See travel tips for airlines
“May be worth the 150 seat upgrade to travel in style and free champagne.”
Mahdeeyo, 28 Oct 2018 | Read review
“If using (Lufthansa) Web Site Choose: (Lufthansa Group).”
HussamSoliman, 23 Oct 2018 | Read review
“Wait for promos, they are great!”
christianmadriz1982, 22 Oct 2018 | Read review
“pre book a seat.”
msdhebz, 17 Oct 2018 | Read review
“Just sit back and enjoy”
joee725, 10 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Edelweiss Air
Edelweiss (WK), which is based in Kloten (Switzerland), is a sister company of Swiss International Air Lines (LX) and a member of the Lufthansa Group (LH). The airline flies to more than 40 holiday destinations from its base at Zurich airport (ZRH), including countries in Europe, Africa, Asia, North and South America, and the Caribbean. The fleet of nine aircraft includes Airbus A320-200s, A330-200s and A330-300s. Edelweiss aircraft have seats in Business Class, Economy Max and Economy Class. Business Class passengers also have access to the Lounges in Zurich and at Edelweiss destinations.

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