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Caribbean Airlines


521 reviews
Headquarters: Golden Grove Road Piarco, Piarco Trinidad +1 800-744-2225 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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521 Reviews from our TripAdvisor Community

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521 reviews from our community

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Showing 489: English reviews
Trinidad
Level 6 Contributor
929 reviews
337 helpful votes
Reviewed 6 days ago
NEW
via mobile

Hey guys seems you read my last review about serving curry chicken on almost every flight.. this time you had pasta and chicken ..Much improvement in the taste too. What I really want to talk about is the leg room on my flight.. omg.. 3 thumbs up.. why will i now pay for the premium seats when economy has so...

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International Economy New York City - Port of Spain

Helpful?
Thank Coryy20
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Nagano, Japan
Level 6 Contributor
785 reviews
221 helpful votes
Reviewed 1 week ago

Great service, great lounge, will fly again ! Small, but great lounge in Port of Spain International Airport.

International Business Class Port of Spain - Georgetown
Helpful?
Thank Shlomi T
Cape Coral, Florida
2 reviews
Reviewed 1 week ago

The following occurred on both flights, both going and returning. the flyers included 2 seats, (mine and my wife's), the airline assigned us separate seats, and for the change of seats tubimos to pay $ 35.00 dollars more. in the return the same thing happened. It looks like a strategy to charge more..Why? caribbean airline, if 2 seats are bought...

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International Economy Miami - Georgetown

Helpful?
Thank santiagoacosta369
Level 2 Contributor
5 reviews
Reviewed 2 weeks ago via mobile

Warm Caribbean smiles and excellent cabin service even in Economy. Drinks and a meal complimentary as well as 1st checked bag Free! On time departure and competitive fares.

International Economy Fort Lauderdale - Port of Spain
Helpful?
Thank Ken E
Trinidad
Level 2 Contributor
5 reviews
Reviewed 2 weeks ago

The flight was on time.The flight attendants really take good care of you. The flight attendants are really courteous in all that they do. Safety is one of their core functions also!

International Economy Port of Spain - New York City
Helpful?
Thank Tara G
Trinidad and Tobago
2 reviews
Reviewed 2 weeks ago

Great flight, Caribbean plus is a great initiative, extra leg room. Love 'Caribbean view' on board WIFI. help make the flight shorter.

International Economy Port of Spain - Fort Lauderdale
Helpful?
Thank RandolphRamoutar
Trinidad and Tobago
Level 5 Contributor
44 reviews
14 helpful votes
Reviewed 2 weeks ago

Easy and efficient check in, no surprises, good flight - on time. Had a sandwich and it was okay. Service was generally good.

International Economy Port of Spain - Fort Lauderdale
Helpful?
Thank Ronald T
Kingston, Jamaica
Level 6 Contributor
177 reviews
115 helpful votes
Reviewed 3 weeks ago

I flew to Toronto in June 2018 using my air lines. This was the first time I managed to actually use my air miles for something useful, so that was a bonus in itself. Previously, I had many air miles with Caribbean Airlines that expired, so this time I wasn't taking any chances. Web check in was easy; checking my...

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International Economy Kingston - Toronto

Helpful?
Thank NGeorge
Paramaribo, Suriname
Level 5 Contributor
47 reviews
22 helpful votes
Reviewed 3 weeks ago

We always fly Caribbean air because it is the only option from Suriname that usually has no delays. They also arrive in Miami earlier than the others, thus we don't lose an entire day traveling. The accommodations on board are average, however, I will add that the leg room, although not "spacious," is significantly more than most American carriers. They...

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International Economy Miami - Paramaribo

Helpful?
Thank LAS L
Port of Spain, Trinidad
Level 4 Contributor
25 reviews
6 helpful votes
Reviewed 3 weeks ago via mobile

As it stands, i find the quality of service provided by CAL to be unusually poor. The Mistake on the spelling of my name; the correction of the situation made me miss my flight because of the length of time it took to correct. The seating was horrible. I'm not sure if this was a one off event, but i...

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South Pacific Economy Port of Spain - Tobago

Helpful?
Thank Akiba F
See travel tips for airlines
“check feedback”
santiagoacosta369, 3 Oct 2018 | Read review
“Ask about baggage fees when purhasing tickets”
RandolphRamoutar, 28 Sep 2018 | Read review
“Use web check in”
NGeorge, 24 Sep 2018 | Read review
“My tips are in the review since the space allowed in this section is too short! They are important, so please do read.”
386lasl, 21 Sep 2018 | Read review
“pay for extra leg room.”
Chestnutblack, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Caribbean Airlines
Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. The airline flies to 18 destinations in the Caribbean, Bahamas, Canada, Guyana, Suriname, United Kingdom, United States and Venezuela. Caribbean Airlines has hubs at Piarco International Airport (POS) and Norman Manley International Airport (KIN), and has designated John F. Kennedy International Airport (JFK) and Cheddi Jagan International Airport (GEO) as focus cities. The airline's fleet of ATR 72-600, Boeing 737-800 and Boeing 767-300ER planes include one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations. Business Class passengers have access to the airline's Club Caribbean lounge.
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