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Flynas

647 reviews
Headquarters: 1st Floor Al Salam Centre, Prince Mohammed Bin Abdulaziz Stree, Riyadh Saudi Arabia 11361
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2.5647 reviews
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About Flynas
Headquarters: 1st Floor Al Salam Centre, Prince Mohammed Bin Abdulaziz Stree, Riyadh Saudi Arabia 11361

Airline Summary

Formerly known as Nas Air, Flynas (XY) is a low-cost airline based in Riyadh, Saudi Arabia. The airline, which is the country's first budget carrier, has operating hubs at King Abdulaziz International Airport (JED) in Jeddah and King Khalid International Airport (RUH) in Riyadh. It flies to nine destinations within the Kingdom of Saudia Arabia, and about 15 international destinations in Egypt, Jordan, Kuwait, Lebanon, Sudan, Turkey and the United Arab Emirates. Flynas also operates charter flights. The airline's fleet consists of 26 Airbus A320-200 planes configured with eight Business Class seats and 164 Economy Class seats.
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647Reviews
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Marwa Douzi wrote a review 17 Mar
Dubai, United Arab Emirates28 contributions3 helpful votes
Jeddah - Dubai
Middle East
More than terrible the worst of the worst. First they cancelled the flight after boarding due to technical issues with the plan engine. They kept us waiting and waiting than send us for rebook. And there was a catastrophic, the counter agent was very disrespectful and shouting on me after he gave me 2 very bad options to reschedule, note that the time was 12:30 pm in saudi and he wanted me to accept fly the next day 7am and another 12h flight duration and will reach my destination very late both cannot go to work the next day. When I refused to take it he just shouted and told me if you don’t like go purchase another ticket. Big NOOOOOOOOOOOOOOO Don’t waste your money and your mental health with these people. I will never fly with them again even if they will be the only available
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wajahat H wrote a review 14 Mar
3 contributions
Jeddah - Istanbul
International
My suitcase lock was broken. It appears to be by using cutter. I noticed when I reached hotel. On contacting attitude was rude and unprofessional. They even don’t want to listen and closed communication. Matters like this improve service but they don’t want to listen. I am frequent traveller and found Flynass Highly Unprofessional..
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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朝政 邓 wrote a review 2 Mar
1 contribution
Jeddah - Casablanca
International
Flynas is the worst airline I have never use before. Our family need to visit Saudia for Umrah and the Flynas provided worst service during the journey. I thought Saudia is one of the richest country in the world but it's not truth. They provide cheap service for the people who is going for the Pilgrimage, they should feel shamed of it. The space is narrow, food is unsavory, no blanket and TV for 6 hours journey. Old people get sick after this journey. So ridiculous, I believe the owners grap the devotee's money for their luxury life.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mehtap G wrote a review Feb 2024
Offenbach, Germany3 contributions
Istanbul - Mumbai
International
I am flying a lot. But I have never expirienced such a bad customer service. The flight itself was ok, nothing to say about that. But this airline has lost my luggage. Due to their failure my whole trip was ruined. I missed my connecting flight, i was stuck in a place I never planned to be. On top they couldnt find my luggage for another 2 Month. Needless to say that I had to buy clothes and basic needs in order to enjoy my vacation a little bit. So I collected all the bills because its a common thing that airlines are in charge of paying for your basic needs if they are the reason you don't have your luggage. Guess what...They blocked my e-mail adress. I found my luggage in the end by the help of another (very good) airline but flynas never came back at me. You can imagine I have sent them several E-Mails, but no, they only replied once and the moment I told them that I will call my lawyer they blocked me. This happened in December 22. But my anger is still not gone. I just want everyone to konw that flynas is by far the worst Airline I saw. Don't risk anything, pay a little bit more and be sure that there will be a good Customer Service in case you need one. Honestly, the only person that helped me was the lady that told me that my luggage was lost. But she wasn't in a position to make anyone answer my mails. So please please please listen to me when I say you should decide for any other airline instead of FLYNAS. Do yourself a favor, don't risk anything. Otherwise you will be ignored, disrespected and will pay for things you shouldn't have because of flynas. And no one will give you back your money. The only thing they gave me was a negative feeling. They just ruined my trip. They could have just pretended to be understanding. But nope, they prefer to disrespect and block you once you contact them.
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Date of travel: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Afrooz M wrote a review Feb 2024
Hyderabad, India2 contributions13 helpful votes
Dubai - Jeddah
Middle East
Believe me this is one of the Terrible Flight services to a beautiful place Makkah and Madina. If i had the authority i would have suspended their license right away. We had a flight from Dxb to Jeddah on 12th Feb 12:20 PM and when we were at the gate at 12:05 they denied boarding us and said we had to be 25-30 mins before the flight departure but where as the boarding pas had 15 mins before the departure and these guys are so rude and unprofessional and illustrate running this airline. They are cheating customers in the sake of low-cost airliners we were family of 4 including a special needs baby i requested them a lot but they dint do anything since we were all in ehram couldn't create a scene we were asked to rebook another flight and it cost us like 5000 AED for one way and they gave 0 refund. And to our surprise, the next flight was scheduled to depart at 5:00pm but it departed at 5:50 PM and these useless people done even apologize. Believe me, even if you spend a bit more i suggest always choosing an alternative to this airline because these airlines just want to suck money. Especially when you are with kids they take a chance and no mercy so please be carefull.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marwa Douzi wrote a tip 17 Mar
"Simply DO NOT flight with them Dangerous people "
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Wajahat H wrote a tip 14 Mar
"Be careful with luggage."
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朝政 邓 wrote a tip 2 Mar
"Don't even choose this Airway, we did it because of the agency schdule. And I will never use it again."
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Mehtap G wrote a tip Feb 2024
"Never ever fly with flynas. Do yourself a favor. Don't risk your trip!"
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Liliya M wrote a tip Feb 2024
"Just book a better airline"
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ReturnOne-WayMulti-city
Depart
Tue, 2/4
Return
Tue, 9/4
Travellers
1, Economy