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Peach Aviation


851 reviews
Headquarters: 1 Senshu-kuko-naka Tajiri-cho Sennan-gun, Osaka 549-0011 Osaka Prefecture 011 81 3-6302-8991 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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851 Reviews from our TripAdvisor Community

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851 reviews from our community

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Showing 145: English reviews
Rodrigues Island
Level 5 Contributor
51 reviews
13 helpful votes
Reviewed 3 days ago
NEW

I was afraid because it was our first time on Peach Airline. Having read lots of negative reviews, I was preparing for the worst. However, check in was smooth, staff was friendly (they had problem spelling our island name :)), our cabin luggage were less than 10 kg each so no problem, flight was slightly delayed but its ok (was...

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North Asia Economy Seoul - Osaka

Helpful?
Thank krish509
Rodrigues Island
Level 5 Contributor
51 reviews
13 helpful votes
Reviewed 3 days ago
NEW

It was raining in Osaka (Flood). Train stopped working. We waited for more than 2 hours for a taxi. We finally arrived at the airport with the help of our guesthouse owner several minutes before boarding! Fortunately, we had only handbags for the trip. The supervisor at the check in allowed us to board just in time. I know other...

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Asia Economy Osaka - Hong Kong

Helpful?
Thank krish509
1 review
Reviewed 2 weeks ago via mobile

When we flew from Seoul to Osaka the flight was only 5min late but when I flew back there was 1h delay because plane just wasn't there. I missed the bus for which I already payed and I was really in a hurry. Even though there were sone seats free in front rows they did not allow me to move...

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North Asia Economy Tokyo - Seoul

Helpful?
Thank Urška K
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

My wife flew with peach and due to a long delay she missed all of the connecting trains to get home. She had to walk around Osaka at 1:00 at night to try to find a hotel. The airline does not refund any hotels you have to book due to delays. I can safely say that we will never fly...

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North Asia Economy Taipei - Osaka

Helpful?
1 Thank David T
Al Khobar, Saudi Arabia
Level 6 Contributor
140 reviews
32 helpful votes
Reviewed 3 weeks ago

The online booking of Peach was very easy to use. The air fares are very attractive - cost efficient really budget friendly. Actual check-in was also easy - ground staff very helpful. It was a short but 'sweet' flight. My mom, a senior, didn't have a hard time.

Domestic Economy Osaka - Matsuyama
Helpful?
Thank IQENDO
Philadelphia, Pennsylvania
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

Service on plane was OK but the terminal and check in process was horrendous. The Peach terminal is a converted cargo facility with no food options after 8pm, even though flights for Peach are late. I'll never fly Peach again.

Southeast Asia Economy Okinawa City - Bangkok
Helpful?
1 Thank nkubot
Level 6 Contributor
113 reviews
179 helpful votes
Reviewed 4 weeks ago via mobile

We arrived in Fukuoka via our national carrier, Philippine Airlines to attend a convention. After the gathering in Fukuoka, our outbound flight back to Manila was from Japan's capital city of Tokyo. We have four days to spend in Tokyo as a side trip. There are 3 basic ways to travel from Fukuoka to Tokyo; by bus, by train and...

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Domestic Economy Fukuoka - Tokyo

Helpful?
Thank FilipinoAdventurer
Caloundra, Australia
1 review
Reviewed 13 June 2018

Great airline to fly with on time clean easy check in but no safety induction . Would fly with them again

Domestic Economy Osaka - Tokyo
Helpful?
Thank DASHERQLD
Roubaix, France
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed 12 June 2018

On time, clean, friendly staff and effcient and courteous service. Security is tough and require some time.

Asia Economy Osaka - Hong Kong
Helpful?
Thank benoitlordet
Quezon City, Quezon City, Philippines
Level 6 Contributor
81 reviews
44 helpful votes
Reviewed 12 June 2018 via mobile

Despite the small space we had (we were seated at the very last row, and I feel like it's because we were neither Korean nor Japanese), we had a pretty comfortable flight with Peach. Legroom is okay for someone 5'2" or shorter. There were some tall men in the flight so I can't say if it's comfortable for them. Since...

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North Asia Economy Osaka - Seoul

Helpful?
Thank Gett B
See travel tips for airlines
“Buy check in luggage when you are buying your tickets, Its cheaper!”
krish509, 15 Jul 2018 | Read review
“Keep some yen to buy to snacks on board. Not expensive.”
krish509, 15 Jul 2018 | Read review
“Just book with them no problems”
DASHERQLD, 12 Jun 2018 | Read review
“Get there ahead of time since security check is slightly burdensome.”
benoitlordet, 12 Jun 2018 | Read review
“You get what you pay for, I guess.”
FatherofthreeinKS, 9 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Peach Aviation
Peach (MM) is a low-cost carrier based in Japan. The airline's fleet includes planes that are configured with only an Economy Class cabin. Within the cabin, four types of seats are available. These include Stretch Seats (extra leg room), Fast Seats (first row of the cabin), Pleasure Seats (seats toward the front of the cabin as well as some window seats) and Standard Seats. Peach flies non-stop to about 15 destinations primarily within Japan. International destinations include Hong Kong, South Korea and Taiwan. Peach's hubs are located at Kansai International Airport (KIX) in Osaka, Naha Airport (OKA) and Narita International Airport (NRT) in Tokyo.
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