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fastjet


213 reviews
Headquarters: Suite 2C First Point Buckingham Gate, Horley RH6 0NT England 011 255 784 108 900 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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213 Reviews from our TripAdvisor Community

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213 reviews from our community

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All reviews Dar es Salaam Johannesburg Harare Kilimanjaro National Park Victoria Falls Zanzibar Island Mwanza Entebbe Lusaka Mbeya Nairobi Arusha Maputo Nampula
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Showing 187: English reviews
Moscow, Russia
2 reviews
Reviewed 4 days ago
NEW

My flight to Kilimandjaro was planned for the evening but a week before arrival fastjet sent the message to me and my friends that the flight can be done only in the morning. We were offered the full refund that we asked for. The refund was promised in 21 days but 40 days have passed and we didn't receive anything....

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Domestic Economy Dar es Salaam - Kilimanjaro National Park

Helpful?
Thank Voyage157672
1 review
Reviewed 4 days ago
NEW
via mobile

I chceked in on time and was changing my money into US dollars. By the time i went to the boarding gates they had closed the gates but it wsnt 20mins before departure yet. I couldn’t top up or pay penalty fee to get next flight rather they instructed me to pay full ticket for the next flight. Not even...

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Africa Economy Johannesburg - Harare

Helpful?
Thank Maps823513
Watford
Level 5 Contributor
47 reviews
35 helpful votes
Reviewed 6 days ago
NEW

I was due to fly to Kilimanjaro with Fastjet in August and on the morning of my flight it was cancelled. All I received was an email. Arriving in Tanzania that afternoon I did not check my email. At least a text message would have been appropriate. So I went to the desk and they offered me a refund or...

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Domestic Economy Dar es Salaam - Kilimanjaro National Park

Helpful?
1 Thank imv81
Abu Dhabi, United Arab Emirates
Level 3 Contributor
11 reviews
Reviewed 1 week ago

On time and pleasant crew. Great budget airline, the flight was good, no waiting time. Were satisfied on both trips from Dar es Salaam and Arusha and back.

Domestic Economy Dar es Salaam - Arusha
Helpful?
Thank TheEngineerP
Johannesburg, South Africa
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 3 weeks ago

i thought the lower price would be reflected in the seating or service or cash menu, however when the departure time was changed (by an hour?) I received a telephone call advising me 2 weeks in advance. consultant was professional and friendly. received updated mail. seats were comfortable and plane was well maintained. service by hostess was efficient and friendly....

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Africa Economy Johannesburg - Victoria Falls

Helpful?
Thank JustJoe106
Plymouth, United Kingdom
Level 5 Contributor
76 reviews
27 helpful votes
Reviewed 3 weeks ago via mobile

For a small airline this is the worst domestic airline I have used. The staff at check in are incompetent we ended up on holiday without our bags. Bags were not even tagged hence they dint travel with us or could not be tracked.I also later went on to find out that because the aircraft is so small and they...

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Africa Economy Johannesburg - Harare

Helpful?
Thank Abra A
Harare, Zimbabwe
Level 1 Contributor
2 reviews
Reviewed 3 weeks ago via mobile

The flight itself was fine although the the snack we received was a rather stale sausage roll. My main issue was that when I got to the airport for check in I was told the flight time had been changed to an hour earlier, meaning I was too late. They said they tried to call me but I didn't answer....

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Africa Economy Harare - Johannesburg

Helpful?
Thank charvalino
Nova Petropolis, RS
Level 6 Contributor
103 reviews
27 helpful votes
Reviewed 3 weeks ago

Simple, very nice attendants, good planes, and a very good routes options. Two flights and no problems.

Domestic Economy Beira - Maputo
Helpful?
Thank Uill_Hill
London, United Kingdom
Level 4 Contributor
26 reviews
7 helpful votes
Reviewed 5 September 2018

Flew with this airline for the first time on my way from Joburg to Harare it was a short hall flight 1 a half hour flight, yes it was smooth and quick. As short hall you have to pay for drink or snacks, so I took my own anyway. It is a good nice quick service, with newish planes. I...

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Africa Economy Johannesburg - Harare

Helpful?
Thank arnoldzimuto
Munich, Germany
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 5 September 2018

As a newbie to the Africa, you might be wondering, what airlines to choose for inland flights - there is a plenty of options. We've taken Precision Air and FastJet. Both of them were more or less on time (+- a few minutes), luggage and on-boarding was also flawless. And the flight itself was comfortable and safe.

Domestic Economy Kilimanjaro National Park - Dar es Salaam
Helpful?
Thank dejvyss
See travel tips for airlines
“Don't fly with Fastjet”
imv81, 9 Oct 2018 | Read review
“maybe avoid for time sensitive travels, but delays happen on all airlines...right?”
JustJoe106, 24 Sep 2018 | Read review
“choose your seat and pay the extra...”
aemorl, 15 Aug 2018 | Read review
“Be early, they can be too efficient. I was having my last drink thinking I had time while everyone else was boarding.”
Tmtmtl, 12 Aug 2018 | Read review
“They are very strict on check in time. be there on time to avoid cancelation”
castroo966, 29 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About fastjet
Low-cost carrier fastjet (FN) operates from a hub at Julius Nyerere International Airport (DAR) in Dar es Salaam, Tanzania. It flies to four destinations within Tanzania, as well as Malawi, South Africa, Uganda, Zambia and Zimbabwe. The airline's fleet features three Airbus A319-100. As a budget airline, passengers can expect to pay extra for airport lounge access, food and beverages on board, pre-reserved seats and checked luggage. The airline's SmartClass airfares include reserved seats in premium locations, an additional baggage allowance and free ticketing changes provided they occur at least six hours prior to the time of departure.
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