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Czech Airlines


1,605 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic 011 420 239 007 007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,605 Reviews from our TripAdvisor Community

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1,605 reviews from our community

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Showing 585: English reviews
Sydney, Australia
Level 6 Contributor
86 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

We arrived at the airport 2.5 hours prior to departure and the bag drop off counter weren't open yet so we had to wait. We asked the information and was advised that the counter opened 2 hours prior. When it's close to the 2 hours mark, we started lining up. There were supposedly two counters open but only the guy...

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Europe Economy Warsaw - Prague

Helpful?
Thank Jess T
2 reviews
Reviewed yesterday
NEW

I was refused to go on the flight because Ukraine is Schengen and I did not have a Schengen visa … but I later found out that UKRAINE IS NOT IN THE SCENEGEN REGION!

Europe Economy Prague - Kiev
Helpful?
Thank KarlG644
1 review
Reviewed 2 days ago
NEW

It was a typical flight, no problems encountered, nice staff, good pilots, clean airplane. One small issue is that when you do electronic check in you have to pay for selecting another seat. I did this and I had to call Customer service to avoid paying for this. Overall it is a reliable company, much better then others.

Europe Economy Bucharest - Prague
Helpful?
Thank Go256008
Herefordshire, United Kingdom
Level 3 Contributor
20 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

Travelled with Czech airlines before. Good price. Very comfortable economy class. Always very pleasant staff. Better than some of our own budget airlines that’s for sure. Would definitely use again and recommend.

Europe Economy Birmingham - Prague
Helpful?
Thank 75MJG2014
Arraial d'Ajuda, BA
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

No frills flight but checked baggage limited to 15kg without Eur 6.00 per kilo excess. No free food, but ran to time. There was a charge to change allicated seating, but on the day the plane was half empty.

Europe Economy London - Prague
Helpful?
Thank brianbrasil1
Valencian Country, Spain
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

They do not take into consideration any international flying and charge you extra for excess luggage, very unfriendly.

Europe Economy Prague - Zagreb
Helpful?
Thank helenferguson31
Budapest
Level 6 Contributor
779 reviews
447 helpful votes
Reviewed 2 days ago
NEW

Small plane, had to leave cabin bags downstairs. Service was fine, crew was OK. Seats were medium comfortable.

Europe Economy Budapest - Prague
Helpful?
Thank pengemex
Atlanta, Georgia
Level 5 Contributor
57 reviews
15 helpful votes
Reviewed 2 days ago
NEW
via mobile

When the travel agent suggested Czech Airlines for our European flights, I was skeptical. But I was extremely pleasantly surprised. I was concerned that our Delta baggage allowances and boarding positions wouldn’t work, but the gate agents in Amsterdam let us board early with our carry ons and personal items. The economy seats on the regional jet appeared to have...

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Europe Economy Amsterdam - Prague

Helpful?
Thank Skizers
Level 4 Contributor
30 reviews
11 helpful votes
Reviewed 5 days ago
NEW
via mobile

First time flying with this carrier and we were pleasently surprised. Cabin crew friendiy and helpful and food was of reasonable standard.

International Economy Paris - Parana
Helpful?
Thank Bob T
Inzell, Germany
Level 2 Contributor
8 reviews
Reviewed 5 days ago
NEW

We had some emotions when landing in Bucharest but everything went right. We encountered strong shear winds and because it was a small airplane, the pilot had difficulties in landing.

Europe Economy Prague - Bucharest
Helpful?
Thank BogdanV175
See travel tips for airlines
“Something's wrong here.”
KarlG644, 18 Sep 2018 | Read review
“don't change sit in check-in process or else you will end up paying 20 Euros for this change”
Go256008, 17 Sep 2018 | Read review
“Don't take a lot of baggage.”
brianbrasil1, 17 Sep 2018 | Read review
“Chack0in to be done on line.”
BogdanV175, 14 Sep 2018 | Read review
“Avoid this airline at all costs if you value your sanity.”
swampy48, 9 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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