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Czech Airlines


1,359 reviews
Headquarters: Jana Kaspara 1069/1, Prague 16008 Czech Republic +420-239-007-007 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,359 Reviews from our TripAdvisor Community

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1,359 reviews from our community

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Showing 484: English reviews
Adelaide, Australia
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 2 days ago
NEW
via mobile

Our flight was slightly delayed about 15 mins due to bad weather which is very reasonable. Even if we were delayed, we still arrived on time (maybe 5 mins late which isn’t bad). Pilots were really good and liked the flight. Ample leg room too! Would def recommend

Europe Economy Prague - Rome
Helpful?
Thank jfbar
Stockholm, Sweden
1 review
Reviewed 3 days ago
NEW

I have traveled from Stockholm to Prague last week. They lost my travel bag with important items, I left without anything in abroad and Czech Airlines did not compensate anything after one week left even they don't reply to my emails and I must call them every time with my foreign number to ask some details and the response is...

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Europe Economy Stockholm - Prague

Helpful?
Thank grishagrisha
Windsor, Canada
Level 6 Contributor
162 reviews
60 helpful votes
Reviewed 6 days ago
NEW

Everything went smoothly from checking in to inflight. The attendants were friendly and efficient. My wife’s first time in a propeller plane and was surprised at the ease of the takeoff and landing. The leg room was plenty for my 6’1” stature. Would not hesitate to use Czech Airlines again.

Europe Economy Bologna - Prague
Helpful?
Thank hongkongdave44
Prague, Czech Republic
1 review
Reviewed 6 days ago
NEW

Flight was canceled firstly and then after 12 hours it was operated by another plane in the middle of the night. We were waiting for 3 hours on board, because the plane was broken and nobody from airport in Helsinki couldn´t solve it. The plane was almost 25 years old and they didn´t have technician for such an old plain....

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Europe Economy Helsinki - Prague

Helpful?
Thank JuliaTraveler1
2 reviews
2 helpful votes
Reviewed 6 days ago
NEW

I departed Atlanta Hartsfield International airport, had 2 stops in Philadelphia and Prague and arrived in Moscow. I purchased economy V class. First 2 flights with American Airlines were great. Meals were served very fast and the airplane landed on time. Czech Airlines served meals only for the passengers who preordered them. When I purchased a ticket, nothing prompted me...

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International Economy Atlanta - Moscow

Helpful?
Thank Yulia F
1 review
Reviewed 6 days ago
NEW

My first time flying Czech Airlines and let me just tell you I NEVER complain about airlines especially because I buy budget flights and but I find it ridiculous how my flight there was delayed 2 hours (1 hour they just had us sit on the plane saying "it would be soon") and the other delayed 2.5 hours because of...

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Europe Economy Milan - Prague

Helpful?
Thank Christie O
2 reviews
Reviewed 6 days ago
NEW
via mobile

Apart from the boarding process which was absolutely caotic, the staff was not able to communicate properly with the passengers and there were rude in several ocasions with several of us. The bathrooms smell terrible also and there was no toilet paper and no explanation or solution was given to us!? I totally do not recomend Czech Airlines!!

Europe Economy Prague - Lisbon
Helpful?
Thank Davide R
Mexico City, Mexico
Level 2 Contributor
4 reviews
Reviewed 1 week ago
NEW

This airlane was excellent, the service on board and the time to arrival to destiny. The crew was always friendly and very good.

International Economy Mexico City - Prague
Helpful?
Thank ltrujill2018
Level 5 Contributor
60 reviews
28 helpful votes
Reviewed 1 week ago

Flew Czech Airlines with colleagues and thought the airline had some quality since they are a flag carrier and are not the cheapest. Turns out that was not the case. Very little legroom and knees hurt at times. Seats are cheap and stiff. Business class seats were the same but with an empty middle seat. Glad I did not upgrade...

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Europe Economy Prague - Reykjavik

Helpful?
Thank Skylane35
Moscow, Russia
Level 3 Contributor
22 reviews
8 helpful votes
Reviewed 1 week ago

This month I purchased a round trip ticket Moscow-Prague. And this was the worst airline I ever used. Their on-line check-in does not work and you have wait in a huge line to get registered. Registrations opens only two hours before departure time. Their personnel is rude. Flights are usually delayed by approximately one hour but they do not put...

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Russia Economy Prague - Moscow

Helpful?
Thank alexandermsk2015
See travel tips for airlines
“Verify what services will be provided for your class and whether you need to prepay for additional services”
58yuliaf, 13 Jun 2018 | Read review
“The flight doesn't have entertainment on board from Amsterdam to Prague so, be prepared.”
ltrujill2018, 12 Jun 2018 | Read review
“Consider low cost airlines here there is a low cost experience.”
Skylane35, 11 Jun 2018 | Read review
“I would advise to avoid this airline”
alexandermsk2015, 11 Jun 2018 | Read review
“Be sure that your carry on luggage is not heavier than legal weight, for them 7 KG means 7 KG, even 7.1 KG can be a problem”
shiraziwine, 7 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Czech Airlines
Based at Václav Havel Airport Prague (PRG), Czech Airlines (OK) is the national airline of the Czech Republic. It operates non-stop flights to more than 90 destinations in about 50 countries. Its destinations include points within the Czech Republic, as well as airports across Europe and in the Middle East and Asia. Karlovy Vary Airport (KLV) and Leoš Janáček Airport Ostrava (OSR) are the airline's focus cities. Czech Airlines' aircraft are configured with a two-cabin configuration, featuring Business Class and Economy Class cabins. The carrier is part of the SkyTeam alliance.
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