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AirAsia - Thai AirAsia

6,472 reviews
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200, Vibhavadee Rangsit Rd., Bangkok Thailand 10210
Overview
3.06,472 reviews
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About AirAsia - Thai AirAsia
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200, Vibhavadee Rangsit Rd., Bangkok Thailand 10210

Airline Summary

A joint venture between Malaysia-based AirAsia and Thailand’s Asia Aviation, AirAsia Thai (FD) is a low-cost carrier that operates from a primary hub at Bangkok’s Don Mueang International Airport (DMK). Chiang Mai International Airport (CNX), Phuket International Airport (HKT) and Krabi International Airport (KBV) are secondary hubs. The airline’s fleet consists of 44 Airbus A320 variants. AirAsia Thai flies to about 40 destinations, including 18 within Thailand. International destinations include Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Myanmar, Singapore and Vietnam.
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6472Reviews
1492Photos
100Tips

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Yasmin a wrote a review 9 Apr
1 contribution
Singapore - Kuala Lumpur
Southeast Asia
This is the absolute worst airline I’ve been on in my life and I have flown with innumerable airlines. They are parasites and they will find many ways to charge, penalize you and hike prices. For example, if you forget to pay for bags online they will charge you literally more than three times its price at the airport. They will never refund you. They have no customer service number. There will just be a bot who keeps regurgitating the same unreasonable nonsense over and over and it will never let you talk to a real person. The seats are small, cramped and it smells so bad that I had to cover my nose the whole flight. And on top of that, it was boiling because of their crappy AC and ventilation. If I could give them a below zero rating I would. Don’t waste your money here. Batik airways is a much better airline.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Uwe K wrote a review 7 Apr
1 contribution
Bangkok - Jakarta
Southeast Asia
Cabin personal friendly, but the customer support terrible. They debit my credit card and claimed not proceed. I fighting with AI to get my money back, but they didn't train the AI to handle such case. Difficult to find human contact and the answer is to repeat the claim with Bo. I would call it a scam. Same here you can't a general review.
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Date of travel: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hila C wrote a review 3 Apr
1 contribution
Phuket - Bangkok
Domestic
Our flight initial flighing time was cancelled around 5 weeks in advance, from 17:30 to 22:00. It changed our plans already at that time, but at least they made early notice about it. On our flying day in March, as we came to the counter, the told us the flight was now due to 23:15. However, we ended up flying at 23:30 and arriving late to our final destination. The did not provided transportation for those who could not get by bus or train anymore at that time.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rohith S wrote a review 1 Apr
2 contributions3 helpful votes
Phuket - Sydney
International
Flights rescheduled twice due to “operational reasons” resulting in a 14 hour layover. No way to change or get refunds because there are no air asia counters at Bangkok airport. It’s cheap, but also painful.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alistair W wrote a review Mar 2024
12 contributions1 helpful vote
Phuket - Bangkok
Domestic
Worst Airline I've ever used, flights are always late or delayed! Advice to others, use Nok Air, they're more expensive but well worth the extra expensive.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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เมลล์เลื่อนไฟล์แบบห่วยๆ ไม่มีชดเชย ทำลูกค้าเสียหายค่าที่พัก
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Uwe K wrote a tip 7 Apr
"No chance to book other way than online. If they make a failed transaction you might not get Your money back. The cabine personal is good "
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Anders P P wrote a tip Mar 2024
"Good airline, but insane luggage policy, be aware. "
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Luiz Fellipe D wrote a tip Mar 2024
"Avoid this company "
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V T wrote a tip Mar 2024
"Avoid check-in luggage"
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alexy M wrote a tip Mar 2024
"Avoid this airline. Just take emirates or Katar airline"
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Depart
Fri, 26/4
Return
Fri, 3/5
Travellers
1, Economy