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VietJetAir


2,681 reviews
Headquarters: 530 Nhat Tao District 11, Ho Chi Minh City Vietnam 011 84 1900 1886 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,681 Reviews from our TripAdvisor Community

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2,681 reviews from our community

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Showing 1,628: English reviews
2 reviews
Reviewed 2 days ago
NEW
via mobile

Vietjet airline was the worst airline of vietnam for traveller as the problem in organising flights.. All the flight are normally delay for more than 2 hours. In my circumstance, my flight was delayed without other notice of how long it will be delayed for. I had have change to other flight to travel. For traveller, please do not book...

Date of travel: March 2019
More 
Domestic Economy Hanoi - Nha Trang

Helpful?
Thank Jayden N
Hat Yai, Thailand
Level 6 Contributor
129 reviews
30 helpful votes
Reviewed 2 days ago
NEW

There are many negative reviews of VietJet Air around the web. My personal experience is the exact opposite as VietJet Air is the best low cost carrier I have traveled with. The experience from booking online to arrival in Ho Chi Minh City was exceptional. I chose SkyBoss as I needed some flexibility in dates and this was well worth...

Date of travel: March 2019
More 
Southeast Asia Economy Bangkok - Ho Chi Minh City

Helpful?
Thank Geoffeddon
1 review
Reviewed 2 days ago
NEW
via mobile

I carry a laptop and a small bag. The total weight is 8kg. The rude staff made me check in the small bag, for a penalty of $30. Avoid at all cost.

Date of travel: March 2019
Southeast Asia Economy Ho Chi Minh City - Kuala Lumpur
Helpful?
Thank VictorY199
Plymouth, Minnesota
Level 2 Contributor
6 reviews
Reviewed 2 days ago
NEW

I have never flown an airline that boards you so quickly and takes off so promptly. Then, when you land, they get you off the plane asap.

Date of travel: March 2019
Domestic Economy Chiang Mai - Bangkok
Helpful?
Thank susan66615
Stockholm, Sweden
Level 4 Contributor
21 reviews
23 helpful votes
Reviewed 3 days ago
NEW
via mobile

Traveling domestically in Vietnam, we chose Vietjet. The information at the airport is poor and all our flights has been delayed so far. By 1-3 hours.

Date of travel: March 2019
Domestic Economy Ho Chi Minh City - Da Nang
Helpful?
Thank Waldekrantz
Pebble Beach, California
Level 3 Contributor
22 reviews
16 helpful votes
Reviewed 3 days ago
NEW

Second time flying VietJet Air, and both times were good, as neither time plane was delayed. Ordered food ( banh yet) and it was surprisingly great. Seat assignments purchase were also very cheap. Yes, would fly with this airlines again.

Date of travel: March 2019
Domestic Economy Ho Chi Minh City - Dong Hoi
Helpful?
Thank POV2010
Lindesnes Municipality, Norway
Level 6 Contributor
219 reviews
198 helpful votes
Reviewed 4 days ago
NEW

Nice new planes. One of their clerks helped with chek-in at the kiosk at the airport. Very efficient boardind due to strick carry-on rules. Not much leg-room and rather firm seats. Departure and arrival on time.

Date of travel: February 2019
Domestic Economy Hanoi - Hue
Helpful?
Thank Periscope
2 reviews
Reviewed 4 days ago
NEW
via mobile

Bought a round trip ticket from hanoi to da nang. When i got to da nang I asked how i get my ticket for the return flight and was told there was no return. I asked them to check the system for my return but they still said it didnt exist. I was forced to buy a second ticket to...

Date of travel: March 2019
More 
Domestic Economy Hanoi - Da Nang

Helpful?
Thank Hmidds93
Spain
Level 6 Contributor
117 reviews
45 helpful votes
Reviewed 5 days ago
NEW
via mobile

The online booking is very difficult to navigate, I spelt my first name wrong on my check in and realised the day before. 2 hours on hold to call and rectify as you cannot do this online and was charged 700baht for the typo error Terrible Also unlike all the other Asian airlines you have to pay for drinks on...

Date of travel: March 2019
More 
Domestic Economy Krabi Town - Bangkok

Helpful?
Thank conregan
Kuala Lumpur, Malaysia
Level 4 Contributor
31 reviews
3 helpful votes
Reviewed 5 days ago
NEW
via mobile

Simple low cost Airline, but fast checkin & boarding. I have two flights and both flight are ontime, thats for me in Asia unique. Wil fly again with them.

Date of travel: March 2019
Domestic Economy Bangkok - Phuket
Helpful?
Thank RaymondMKok
See travel tips for airlines
“Cheap airflight, but people still reserve the right to expect for respectful service.”
LiuXiaoping, 11 Mar 2019 | Read review
“avoid at all costs”
louisa2254, 6 Mar 2019 | Read review
“Pay close attention to the ticket purchasing process. They might add extra charges in the form of optional add-ons.”
umeshuontherocks, 6 Mar 2019 | Read review
“Definitely purchase Skyboss option”
emes180, 4 Mar 2019 | Read review
“Allow for delays”
maryl881, 3 Mar 2019 | Read review
Show next 5 travel tips 5 of 10
About VietJetAir
Founded in 2007, VietjetAir (VJ) is a low-cost carrier that was one of Vietnam's first privately owned carriers. It is headquartered in Ho Chi Minh City and operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. VietjetAir flies to 13 domestic destinations and seven international destinations in China, Cambodia, Myanmar, South Korea, Singapore, South Korea and Taiwan. The airline's fleet consists of 24 Airbus A320-200 and Airbus A321-200 planes.
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