Here is the summary of my experience with this horrible company: 1. I filed a claim as soon as I noticed the damage at my luggage at the Miami airport. 2. I called AirItaly several times within the first week to have updates and left dozen of messages on the voicemail since…
This is by far the WORST experience I’ve had with an airline and will NEVER fly with them again. First of all, I had booked a nonstop flight to Cairo from Milan, then the airline changed my flight completely adding a stop changing the duration of the flight from 3.5 hours to 6…
When I booked the flight I was doubtful but I was really surprised by the quality of the service before and during the flight. Economy seats are confortable and the food is not junk like in other companies. Crew was very kind.
After I filled out a ticket purchase form on the internet. The screen went blank. Then I was advised it did not go through. I was told to do it again exactly the same as before. I did as told. When I checked the next day I was double billed for the same flight. Watch out. The…
Avoid travel with this people.. terrible service.. they make us wait 2 hours to start the check in..
"Avoid Air Italy!"
"Be careful when you book on the internet that you are not double booked"
"If you connect to/from a domestic flight at Milan Malpensa, be prepared for a trek! Apart from that, relax and enjoy your flight."
"Don't book a flight with Air Italy!"
"Use any alternate airline at any price"