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Thai Vietjet

162 reviews
Headquarters: '100/519 Moo 2, Chaeng-Wattana Rd', Bangkok Thailand
Overview
2.0162 reviews
Legroom
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In-flight entertainment (WiFi, TV, films)
Onboard Experience
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Value for money
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Headquarters: '100/519 Moo 2, Chaeng-Wattana Rd', Bangkok Thailand
162Reviews
67Photos
26Tips

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Kayln S wrote a review 7 Apr
3 contributions
Krabi Town - Bangkok
Domestic
BEWARE. The airline staff stole money from our luggage! Flying with Thai Vietjet was a nightmare. Upon checking in our bags, the airline staff insisted that we check our carry on bags or pay an additional fee. After being pressured into checking our carry on bags, we arrived at our location and were devastated to find that approximately $1000 US dollars was stolen from our luggage. When we contacted the airline, they acted as though they did not understand what we were saying. They gave us an email address, which they never responded to. The airline did nothing to help make it right. It ruined our entire trip. $1000 is a lot of money, and we never would have expected the airline would steal from us like this. We feel completely scammed. I wouldn’t wish our experience on anyone. Save yourself the stress and book with another airline.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mobile68079519527 wrote a review 7 Apr
1 contribution
Kailua-Kona - Bangkok
International
We departed right on time and the plane was very fresh and clean. The food was okay but not included as any other budget airline. It had very nice flight attendants too
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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P T wrote a review 1 Apr
8 contributions1 helpful vote
Bangkok - Krabi Town
Domestic
I fly a fair bit though not much on domestic airlines. But this has to rank as one of the worst if not the worst airlines I've flown on. The way they go about charging you for a single kg of overweight cabin luggage (insisting at the same time that you have to check it in) smacks of commercial opportunism and lack of customer service orientation. Service was slow and tedious (maybe understandable bec staff have poor linguistic ability, but not excusable). It probably survived being such a crap airline because it services a largely uncomplaining local Thai clientele. Having had this experience I would advise tourist who need to do domestic connections to avoid this airline at all cost. It simply is not worth spoiling your holiday experience!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Terrance G wrote a review Mar 2024
1 contribution
Bangkok - Singapore
Southeast Asia
Horrible Airlines to fly with, last minute cancellation causing me to book super expensive flights after. Never flying with them again.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Justin wrote a review Mar 2024
Singapore, Singapore1 contribution
Singapore - Bangkok
Southeast Asia
Despite Vietjet's claim of sending an email on March 8, 2024, regarding my March 31, 2024 return flight, I received no such notification. This lack of communication left me unaware of the cancellation, causing inconvenience and unexpected expenses. Vietjet must improve their email notification system to ensure reliability and accountability for their passengers' travel plans.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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Startzeit 17:10 Uhr
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Startzeit 15:10 Uhr
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Kayln S wrote a tip 7 Apr
"Book elsewhere."
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P T wrote a tip 1 Apr
"Avoid this airline if you can"
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Terrance G wrote a tip Mar 2024
"Just avoid booking with them."
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Aitutake wrote a tip Mar 2024
"Make sure you’re within the baggage limit if you don’t want to be robbed at the airport. "
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bill s wrote a tip Mar 2024
"Ok if you lower expectations. Planes and modern and smooth"
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