We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

AirKenya Express

8 reviews
Headquarters: Wilson Airport, Box 30357, Nairobi 100 Kenya 011 254 20 3925000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

8 Reviews from our TripAdvisor Community

Write a Review

8 reviews from our community

Filter reviews by popular destinations:
All reviews Nairobi Masai Mara National Reserve Ukunda Johannesburg Amboseli Eco-system Paris
Traveller rating
  • (7)
  • (0)
  • (0)
  • (0)
  • (6)
  • (1)
  • (0)
  • (0)
  • (0)
  • More
Showing 7: English reviews
Klerksdorp, South Africa
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 17 December 2018 via mobile

Don’t touch this airline they are pathetic Absolutely pathetic. Boarding late, flights delayed, we have to reschedule tickets for next day!! Absolutely pathetic...

Date of travel: December 2018
International Economy Johannesburg - Paris
Thank louiseolivato
United Kingdom
Level 5 Contributor
26 reviews
10 helpful votes
Reviewed 4 December 2018

Most budget carriers in Kenya have delays BUT if you don't want lots and lots and lots of delays, rude staff, shoddy planes with appalling service then avoid this airline at all costs if you can. It is not the cheapest airline either, and others, like Jambojet for example, offer far better deals . Unlike Jambojet, AirKenya do not accept...

Date of travel: October 2018
Domestic Economy Nairobi - Ukunda

1 Thank honey_badger1888
1 review
Reviewed 23 October 2018

Air Kenya have their own lounge/rest area at Wilson Airport, Nairobi with clean toilets and a nice cafe. The facilities are kept clean. The flight, approx 1 hour to the Masai Mara, can be a bit bumpy depending on the weather, but the overall beauty flying over Kenya, is not to be missed.

Date of travel: September 2018
Domestic Economy Nairobi - Masai Mara National Reserve
Thank Sally G
1 review
1 helpful vote
Reviewed 20 October 2018

I have used Air Kenya on several occasions and found them to be competent enough. Good customer care as well as nice staff.

Date of travel: December 2017
Domestic Economy Nairobi - Masai Mara National Reserve
1 Thank Norbert K
Ankara, Turkey
Level 5 Contributor
50 reviews
32 helpful votes
Reviewed 23 September 2018

We took four separate flights on AirKenya during a ten day period. I was impressed. We flew on Cessna C-208 Caravans, a Dash-7, and a Dash-8. All of the aircraft were clean and appeared in excellent shape and well maintained. The pilots in the C-208s, who I could see, were professional and experienced. They all appeared to really enjoy their...

Date of travel: September 2018
Domestic Economy Nairobi - Amboseli Eco-system

1 Thank KMandKWM
Saskatoon, Canada
Level 6 Contributor
348 reviews
153 helpful votes
Reviewed 20 August 2018

There is not seat assignment on these planes and it is rush seating basically. The flight itself was good but there is no such thing as air flow or air conditioning on these planes. It was very hot and stuffy. A bit of an odour as the plane is not cleaned out very well between flights. At least they give...

Date of travel: July 2018
Domestic Economy Nairobi - Masai Mara National Reserve

Thank wooski
Diani Beach, Kenya
Level 6 Contributor
311 reviews
64 helpful votes
Reviewed 25 June 2018

A convenient way to travel from Nairobi, Wilson airpoirt to Diani, Ukunda airtsrtip and vice versa. On the way down to Daini, the flight was cancelled for operational reasons. However, Airkenya rebooked me on Fly Sax. I have also tavelled on Airkenya to various other airports and they are reliable and comfortable. They serve a snack, but there is no...

Date of travel: June 2018
Domestic Economy Ukunda - Nairobi

1 Thank CossyWombat
See travel tips for airlines
“Nairobi to Maasai Mara, or Nairobi to Ukunda, or Nairobi to Nanyuki”
146norbertk, 20 Oct 2018 | Read review
“When travelling to Diani from Nbo sit on the right to see Kilimanjaro.”
CossyWombat, 25 Jun 2018 | Read review
“Volo di un'ora circa. Niente da "dichiarare" ......”
eliosanzanibocci, 10 Oct 2018 | Read review
3 of 3
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

2 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (2)
Cabin (1)
Our fleet (1)