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Silverstone Air


25 reviews
Headquarters: Aerlink House, Wilson Airport, Nairobi 100 Kenya 011 254 796 460861 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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25 Reviews from our TripAdvisor Community

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25 reviews from our community

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All reviews Nairobi Ukunda Kisumu Lamu Island Malindi Mombasa
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Showing 23: English reviews
Nairobi, Kenya
Level 5 Contributor
53 reviews
14 helpful votes
Reviewed 6 days ago
NEW

The flight cost is good for the pocket. It was on time and the flight was a good one. The flight leaves from Wilson which can get very busy in the morning! but it was managed well

Domestic Economy Nairobi - Kisumu
Helpful?
Thank Nyakato
San Diego, California
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed 2 weeks ago

Short local flight and I was very pleased with the prompt and punctual no no frills service. However, the cabin service had run out of bottled water even though the flight was just half full!

Domestic Economy Ukunda - Nairobi
Helpful?
1 Thank Jet791551
Diani Beach, Kenya
Level 6 Contributor
274 reviews
58 helpful votes
Reviewed 30 July 2018

I have used this airline many times and it is both economical and convenient however, on this trip treturning to Nairobi from Kisumu it was not satisafcitory. The flight was supposed to take-off at 17:10 and was followed by another flight at 17:30. The two aircraft did not arrive in Kisumu until about 17:30. No announcemant or apology was offered...

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Domestic Economy Kisumu - Nairobi

Helpful?
Thank CossyWombat
Nairobi, Kenya
Level 4 Contributor
20 reviews
7 helpful votes
Reviewed 23 July 2018 via mobile

I was travelling with two children (a 2.5year old and a 7 week old infant). I got my 2.5year old her seat but they don't have special treatment for people travelling with kids. You queue like the rest and because they don't have reserved seats. Its a scramble for seats. A kind lady offered me her seat so that I...

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Domestic Economy Kisumu - Nairobi

Helpful?
Thank Anekeya A
Abbotsford, Canada
Level 6 Contributor
96 reviews
46 helpful votes
Reviewed 12 July 2018

Siverstone flies out of Nairobi's Wilson Airport which can be confusing, but our taxi driver knew where to take us for checkin. The process went very smoothly. They transferred us to the departure building where we went through security. The flight was good, and landing at Ukunda, just 15 minutes from our lodging, was ideal. The price was by far...

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Domestic Economy Nairobi - Ukunda

Helpful?
Thank ruthinafrica
Nairobi, Kenya
Level 6 Contributor
136 reviews
61 helpful votes
Reviewed 11 June 2018 via mobile

Silverstone has a medium plane . Two folker engine. It's a comfortable flight. The best part is convenience of boarding from Wilson. This saves hours of security checks n traffic with JKIA. Would recommend this flight.

Domestic Economy Nairobi - Kisumu
Helpful?
Thank Maxx703
Minneapolis, Minnesota
Level 4 Contributor
26 reviews
18 helpful votes
Reviewed 5 June 2018

This round trip flight from Nairobi to Lamu was my first experience with Silverstone Air (also first time out of Nairobi's Wilson airport). I had a very good experience overall: check in was smooth, staff were helpful, and the longer leg (Nairobi to Malindi) included a quick beverage service. The pre-boarding waiting area at Wilson was small with very limited...

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Domestic Economy Nairobi - Lamu Island

Helpful?
2 Thank TravelGirl322
Nairobi, Kenya
Level 4 Contributor
27 reviews
11 helpful votes
Reviewed 29 May 2018

I was amazed at the efficiency in times of booking, payment and confirmation! unlike other airlines which i struggle to get confirmation and pathetic customer care, silverstone is a breath of fresh air! the aircraft was clean and always on time! bingo! finally an airline that care about time management, the staff absolutely fabulous, efficient and effective. Dear Silverstone, when...

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Domestic Economy Nairobi - Kisumu

Helpful?
Thank adudaliz
Nairobi, Kenya
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 29 May 2018

The staff was nice and friendly. No delays experienced. Good service for a small plane. No seat allocation therefore you may not end up sitting with your partner

Domestic Economy Nairobi - Ukunda
Helpful?
1 Thank 538lily
2 reviews
1 helpful vote
Reviewed 22 May 2018 via mobile

Customer service was at its best and i believe everyone else would love this. I cant wait to fly wth Silverstone again.

Domestic Economy Kisumu - Mombasa
Helpful?
Thank Steve1943Biko
See travel tips for airlines
“Passengers need to be aware that flughts can be late without any coomunication from Silverstone”
CossyWombat, 29 Jul 2018 | Read review
“Seats are not pre-assigned, so you get to sit where you wish once you board.”
TravelGirl322, 5 Jun 2018 | Read review
“Always book prior”
adudaliz, 29 May 2018 | Read review
“This is an example of how competition serves the market better. A good airline with competative prices.”
CossyWombat, 16 Apr 2018 | Read review
“Try and get a windo seat so that is the weather is fine you get a view fo Kilimanjaro.”
CossyWombat, 12 Mar 2018 | Read review
Show next 5 travel tips 5 of 6
About Silverstone Air
Silverstone Air (K5) is a domestic airline in Kenya that began operations in September 2017. Wilson Airport in Nairobi is airline’s headquarters and main operations base. Flights are operated to Kisumu, Lamu, Malindi, and Ukunda. Silverstone Air’s fleet includes the de Haviland Dash 8-100 and the Fokker 50.
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