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SCAT Airlines


60 reviews
Headquarters: Shymkent, airport building., Shymkent Kazakhstan 011 7 717 255 8545 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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60 Reviews from our TripAdvisor Community

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60 reviews from our community

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Showing 16: English reviews
Varna, Bulgaria
1 review
Reviewed 3 weeks ago

SCAT were offering the cheapest tickets from Almaty to Astana, so I didn't expect much. My random ticket showed "B" seat, and I even thought that Ill be seating in the middle seat - the worst. Then I took the plane and it was great - emergency exit seat with view from 2 windows! Excellent onboard catering, with incredibly delicious...

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Domestic Economy Almaty - Astana

Helpful?
Thank Yanko27
Warsaw, Poland
Level 2 Contributor
5 reviews
9 helpful votes
Reviewed 4 weeks ago via mobile

Very comfortable flight, no delay, friendly staff. The only minor problem was that they changed the schedule departure time of our flight (it was moved 1,5hr later) but we were informed a month ahead about the change. Domestic flights in Kazakhstan are not that cheap but SCAT offered best fares. It was good choice.

Domestic Economy Almaty - Astana
Helpful?
Thank Weronika_Poland
Sofia, Bulgaria
Level 4 Contributor
34 reviews
6 helpful votes
Reviewed 4 weeks ago

We flew Istanbul to Almaty with a short transfer in Aktau. And a week later back the same route. The interior and class of service of every plane that we boarded varied greatly. The worst case was the initial flight from Istanbul when because of excess cabin luggage we came to a significant delay (it was later slightly compensated). Some...

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International Economy Istanbul - Almaty

Helpful?
Thank georgesW7839VG
Stockport, England, United Kingdom
Level 6 Contributor
138 reviews
81 helpful votes
Reviewed 4 weeks ago via mobile

I booked this as it was so cheap. 20kg allowance and I had 35kg. Only cost TSE 7000 (£15) when it’s £10 a kilo in Europe. Free snack and drink on board. All on time. I was on an old 737-500 that was dirty and showing it’s age. 6F had no window where I wax sat - they had moved...

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Domestic Economy Astana - Almaty

Helpful?
Thank Bob A
Karaganda, Kazakhstan
Level 2 Contributor
8 reviews
16 helpful votes
Reviewed 7 September 2018

10 hours delay without prior notification and any attempt to smooth out the inconveniences of long wait. 10 hours of total uncertainty for 245 passengers, including scores of kids and infants. Boarding, deboarding and reboarding due to malfunctioning aircraft. Unclean, worn and over-used interior. Old, squeaking and noisy plane. It was the first time I was really scared flying. It...

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International Economy Astana - Hurghada

Helpful?
Thank sergey k
1 review
Reviewed 23 July 2018 via mobile

I have travelled via SCAT/Sundays 2 times this year. First of all, letting you know that I am okay with low cost airlines, but this one just hitted all the possible patience I had. Your flight can be delayed over and over again. They will wait until you loose your hope then let you board. The plane inside was always...

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Domestic Economy Astana - Almaty

Helpful?
Thank Ainur T
Atyrau, Kazakhstan
Level 3 Contributor
20 reviews
13 helpful votes
Reviewed 2 July 2018

13 hours delay going which meant a day off my holiday, no meals, drinks offered at all. Then followed by 8 hour delay coming back which we were treated like herd of cattle. Now now told told no compensation as I bought tickets from travel agent. Second rate meal on plane, no beer. If you can avoid this airline I...

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International Economy Atyrau - Antalya

Helpful?
Thank bob n
Lahore, Pakistan
Level 5 Contributor
31 reviews
10 helpful votes
Reviewed 3 June 2018

It was a first time travel with SCAT and my company has booked this for me, old plane, poor seats, torn up structure, AC not working, no food, no safety no precautions, no value of money, it is just like an old bus where you never want to travel if you have options available with you.

Asia Economy Baku - Aktau
Helpful?
1 Thank Faheem_Janjua
Forbes, Australia
Level 6 Contributor
109 reviews
71 helpful votes
Reviewed 10 May 2018

Air Astana does not fly direct from Astana to Kostanay so if you have to.... First time I flew with Scat, don't know where they got the name but plane was old, propeller but safe for now. Must admit, I was scared and the old plane did not help.

Domestic Economy Almaty - Kostanay
Helpful?
Thank Noel T
Level 3 Contributor
14 reviews
37 helpful votes
Reviewed 6 January 2018 via mobile

The ticket was not cheap at all - 200 euros for a 50 minutes round trip. The delay was not small at all - 9 hours on a 50 minutes flight! - but the management of the forced stay at the airport was terrible. Food provided barely igienic, no water provided, only tea and they put us to sleep in...

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Asia Economy Aktau - Baku

Helpful?
Thank Zaur O
See travel tips for airlines
“Dont do it”
bobn121, 2 Jul 2018 | Read review
“Если есть возможность летите другой авиакомпанией”
O6127AC_, 9 Oct 2018 | Read review
“Вообще не летать самолётами этой авиакомпании”
S1948TH_, 3 Oct 2018 | Read review
“Не покупайте билеты этой авиакомпании”
OlgaM980, 30 Sep 2018 | Read review
“Не советую! По возможности выбирайте другого перевозчика.”
pivenalex, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About SCAT Airlines
Kazakhstan-based SCAT Airlines (DV) operates from a hub at Shymkent International Airport (CIT). It was founded in 1997. SCAT flies to more than 30 destinations, including points in Kazakhstan, as well as Armenia, Azerbaijan, China, Georgia, India, Russia, Turkey and UAE. The airline’s focus cities include Almaty International Airport (ALA), Aqtau Airport (SCO), Astana International Airport (TSE), Atyrau Airport (GUW), Kyzylorda Airport (KZO) and Oral Ak Zhol Airport (URA). SCAT has a fleet of 17 aircraft, including six Boeing 737 variants, four Boeing 757 and one Boeing 767.
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