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Air Seoul


101 reviews
Headquarters: 76, SaemunanRo Jongro Gu, Seoul South Korea Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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101 Reviews from our TripAdvisor Community

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101 reviews from our community

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Showing 19: English reviews
Longview, Washington
Level 6 Contributor
283 reviews
93 helpful votes
Reviewed 1 week ago via mobile

Nothing great but nothing horrible either. We flew round trip and both flight pretty much boarded, took off and landed on time. No snacks or drinks other than what you pay for. I did get a cup of water on one flight. They definitely don't mess around with boarding...23 minutes from the time I left the terminal to get on...

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Southeast Asia Economy Seoul - Siem Reap

Helpful?
Thank Michelle B
Birmingham, United Kingdom
2 reviews
Reviewed 3 weeks ago

My partner and I had booked a flight from Hiroshima to Seoul, travelling with Air Seoul. Upon arrival at the check in desk, we were informed that our tickets had been cancelled by our travel operator. The Assistant at the desk advised us to call Air Seoul customer service to check her information was correct, however we could not use...

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North Asia Economy Hiroshima - Seoul

Helpful?
Thank Joseyy56
1 review
2 helpful votes
Reviewed 29 July 2018

AIR SEOUL has Airbus A321 type aircraft, please check its seatmaps. It shows as same as Asiana's A321, so it means much more comfortable than that of other LCCs. I strongly advise you that pre-seat assignment by paying about 5000KRW is indispensable. Please enjoy your travel between Incheon and Osaka Kansai costs about 200000KRW or below which includes 15kg chceked...

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North Asia Economy Osaka - Seoul

Helpful?
2 Thank Anwar Shinichir... K
Australia
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed 13 July 2018

Super comfortable seat ,and amazing service!!! And stuffs are pretty and helpful,really enjoy flight with air seoul

International Economy Seoul - Lamezia Terme
Helpful?
1 Thank jackyyyy2018
Fayetteville, North Carolina
Level 5 Contributor
59 reviews
7 helpful votes
Reviewed 13 July 2018 via mobile

This was a no frills or thrills 2hs & 10min flight. Which was very prompt. The Flight attendants are couteous. Once in the sky, you can purchase a beverage, snack or meal otherwise; you get a small cup of water. End of story.

North Asia Economy Tokyo - Seoul
Helpful?
Thank Liza N
Sunnyvale, California
Level 6 Contributor
85 reviews
31 helpful votes
Reviewed 12 July 2018

OK flight on our first segment back from KIX to SFO via ICN. This airline is a budget airline. But since we bought it through Asiana, we received free meal (although not very good tasting). On the plane that we flew on, the seats were very tight legroom with no TV at all.

North Asia Economy Osaka - Seoul
Helpful?
1 Thank Boowicked
Japan
Level 4 Contributor
23 reviews
5 helpful votes
Reviewed 25 June 2018 via mobile

If you are japanese national please proceed with it otherwise don’t! Because just now I had the horrible experience of not getting my boarding pass! They don’t understand English and perhaps not even want. Said many issues regarding visa issues, however which for transfer or transit I don’t need. Because I have visited other countries through transit at Seoul. Then...

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North Asia Economy Tokyo - Seoul

Helpful?
1 Thank EycheESS
2 reviews
5 helpful votes
Reviewed 13 June 2018 via mobile

Online check-in but you have to get your ticket manually printed. Also a hidden 10kg limit on carry-on items (written in very fine print). They charged me 470 HKD at manual ticket printing and don't even accept credit cards without a 20 HKD fee. Don't take if you're just taking carry-on because you will get charged. They also didn't allow...

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North Asia Economy Hong Kong - Seoul

Helpful?
4 Thank Danny L
Level 6 Contributor
117 reviews
9 helpful votes
Reviewed 30 May 2018

Looks like a recent carrier. Everything was very convenient, especially the check in counter attendent was very kind. Nice flight to my home.

North Asia Economy Takamatsu - Seoul
Helpful?
Thank Soon C
Kuala Lumpur, Malaysia
Level 6 Contributor
102 reviews
17 helpful votes
Reviewed 22 May 2018 via mobile

It is direct flight from KK to Seoul. However, the flight doesn't on time, departing flight to Seoul got delayed almost 3hrs till 3.30am, whereas the flight from Seoul back to KL got delayed almost 3hrs again. It is so inconvenience for elderly and children. There is no entertainment in the flight, only water is free and no food or...

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North Asia Economy Kota Kinabalu - Seoul

Helpful?
Thank CindyCJY
See travel tips for airlines
“pre- assign the seat with small payment, if affordable.”
soonc726, 29 May 2018 | Read review
“If you're in the US through Orbitz”
wrantar, 26 Apr 2018 | Read review
“Get a Korean credit card?? haha”
M9436SMsophieb, 22 Jan 2018 | Read review
“Check the airline website on and off and you will find a very good deals.”
ksyvan, 2 Dec 2017 | Read review
“適合慳時間旅遊人士,可早去晚返(零晨去晚零晨返)”
200ivy, 13 Oct 2018 | Read review
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About Air Seoul
Air Seoul (RS) is a Korean airline based in Seoul. The airline operates to six cities in Japan the three cities in Southeast Asia with its hub at Incheon International Airport (ICN). The airline operates only international flights with no domestic services. Air Seoul offers full service in comparison to low-cost airlines in Korea, including larger seats, greater weight allowance for baggage and inflight entertainment. The airline operates three Airbus A321-200 in an Economy only configuration and plans to introduce two more in 2017.

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