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AirSWIFT


141 reviews
Headquarters: A Soriano Aviation Hangar Andrews Avenue, Pasay, Luzon 1300 Philippines 011 63 2 318 5941 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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141 Reviews from our TripAdvisor Community

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141 reviews from our community

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All reviews El Nido Manila Cebu Island Panay Island Basco Angeles City Puerto Princesa
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Showing 99: English reviews
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed 3 days ago
NEW
via mobile

Flew from Manila to El Nido and back, all the staffs we encountered were very nice, polite and friendly. Service is efficient. Good job.

Domestic Economy Manila - El Nido
Helpful?
Thank Anna O
London, United Kingdom
Level 6 Contributor
120 reviews
73 helpful votes
Reviewed 1 week ago

Flew with this airline once. The flight was good, on time, comfortable with good staff. However, their back office staff aren't great. When booking we saw there was one flight scheduled for the day we wanted to fly where as most other days there were two. They told us there wouldn't be any other flights that day so we booked....

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Domestic Economy Cebu Island - El Nido

Helpful?
Thank BAPPA D
Iligan City, Iligan, Philippines
Level 5 Contributor
67 reviews
46 helpful votes
Reviewed 1 week ago

We went and flew to Batanes with AirSWIFT. They fares to Batanes can be steep! We flew via Batanes Wakay Travel and Tours, and the fare was a good one and the cheapest during the time we traveled! The flight was a bit turbulent given the weather and wind condition in Batanes and the time of our travel. But the...

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Domestic Economy Manila - Basco

Helpful?
Thank PinayTravelista
Hamilton Island, Australia
Level 4 Contributor
27 reviews
22 helpful votes
Reviewed 3 weeks ago via mobile

The main departure T4 holding area is jammed packed as it serves a number of airlines. Some of the food vendors in the holding area will short change you (Cinnabon) happend to myself and another person I was with. So definitely targeting foreigners. The airplane was new and clean. The stewardess well trained and everything moved along smoothly.

Domestic Economy Manila - El Nido
Helpful?
3 Thank OZENO
1 review
Reviewed 4 weeks ago via mobile

My experience with the customer service, in particular, of this airline has been terrible. THE WORST. First of all, the online website always falls short and loses information while typing information. After booking online I was only able to retrieve the account after insisting that my information was still in the system. The other personel was abke to find it...

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Domestic Economy Manila - El Nido

Helpful?
Thank Tom F
Singapore, Singapore
Level 3 Contributor
11 reviews
21 helpful votes
Reviewed 27 July 2018 via mobile

Since there is no other airline flying to El Nido Airport (LIAO), we only have the Airswift as our choice. Service & quality of the airline is just great. When heading to ENI, we are only 9 passengers on board wherein we felt like “Oh like a VIP” plus a red carpet when boarding the aircraft😁 This would give us...

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Domestic Economy Angeles City - El Nido

Helpful?
6 Thank AnneD4179
2 reviews
3 helpful votes
Reviewed 25 July 2018

Actually was overcharged! I learned there was a promo for this flight! took advantage that i was a first timer and in need of a flight, when i came on board, was not much passengers, huh!

Domestic Economy Puerto Princesa - El Nido
Helpful?
2 Thank AngelicaB1463
Paris, France
1 review
4 helpful votes
Reviewed 23 July 2018

I needed to cancel my flight with Airswift in April. I contacted the client service and they sent me the confirmation that my cancelation had been approved and that I would receive my refund in 45 days. Today, 4 months has passed and I still HAVEN'T RECEIVED MY REFUND !!! I sent them dozens of emails to have more information...

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Domestic Economy El Nido - Manila

Helpful?
4 Thank Fati_paris_94
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed 16 July 2018 via mobile

We were a group of 6 and had a flight booked from Caticlan to El Nido. After arriving the airport we were told the flight was canceled due to technical issues. All the process was quite fast, but I think they should have warned us sooner since they knew it for a long time. Then we wouldn’t have to waste...

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Domestic Economy Panay Island - El Nido

Helpful?
4 Thank GonkaP
California
Level 6 Contributor
62 reviews
33 helpful votes
Reviewed 5 July 2018 via mobile

I flew with them from Cebu to El Nido and El Nido to Manila. I get a little concern when it comes to regional airlines. However, AirSwift is so nice. So much better than the PAL. New aircraft, great service, and I felt totally safe. They give you complimentary bottle of water. Their A/C works so well in-flight. I look...

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Domestic Economy El Nido - Manila

Helpful?
2 Thank Jun_Cruz
See travel tips for airlines
“Some of the hotels in the vicinity offer free transfer..namely El Nido Cove Resort”
sathianm2017, 30 Jun 2018 | Read review
“Try to fly with a friend who works with any Ayala business and avail of applicable employee discount”
tecconcepcion2002, 27 Jun 2018 | Read review
“Come early and have the option to choose your seat”
347chemic, 7 Jun 2018 | Read review
“Avoid it. They steal your money”
LBLaura, 2 Jun 2018 | Read review
“Take the earliest flight in the day to avoid accumulated delays.”
477andr_sd, 27 May 2018 | Read review
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