We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Alba Star


3 of 5 bubbles
27 Reviews
Headquarters: Av. Conde de Sallent, 23-5A, 7003 Palma de Mallorca, Majorca Spain +34 971 575 072 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 3 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 2.5 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

27 Reviews from our TripAdvisor Community

Write a Review

27 reviews from our community

Filter reviews by popular destinations:
All reviews Palma de Mallorca Birmingham Manchester Cardiff Barcelona
Traveller rating
Cabin
  • (7)
  • (0)
  • (0)
  • (0)
Route
  • (7)
  • (0)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 7: English reviews
Llanelli, United Kingdom
Level Contributor
117 reviews
49 helpful votes
1 of 5 bubbles Reviewed 2 December 2016

What a shambles as an airline!!! We were booked with Thomson Airways, who changed carrier to ALBASTAR!!! We were delayed by 30-45 mins on outward journey with no announcements!! There was a medical emergency onboard...luckily a midwife was sat near by and helped to administer OXYGEN to the passenger!!! Return journey was worse!! Delayed getting onto plane, then sat in...

More 
Europe Economy Cardiff - Palma de Mallorca

Helpful?
Thank phil m
Greater Manchester, United Kingdom
Level Contributor
5 reviews
3 helpful votes
3 of 5 bubbles Reviewed 2 October 2016

This was a good flight the attendants were very nice and friendly but the plain was on the small side and quite compact

Europe Economy Manchester - Barcelona
Helpful?
Thank 719stan
Birmingham, United Kingdom
Level Contributor
8 reviews
2 helpful votes
5 of 5 bubbles Reviewed 29 September 2016

Fly with Alba Star in September from Birmingham to Palma and back again. Could not fault the service was on time and we arrived early in Palma and on our return to Birmingham. Would use them again.

Europe Economy Birmingham - Palma de Mallorca
Helpful?
Thank Funkynan2015
Birmingham, United Kingdom
Level Contributor
5 reviews
6 helpful votes
4 of 5 bubbles Reviewed 29 September 2016

Both flight out and home were on time. In flight cabin crew were helpful, efficient and polite. Would not worry about using this service again.

Europe Economy Birmingham - Palma de Mallorca
Helpful?
Thank Tony W
Telford
Level Contributor
8 reviews
4 helpful votes
2 of 5 bubbles Reviewed 28 September 2016 via mobile

I paid online to sit next to my partner which cost 30pound nearly, the money was taken from my bank and the ticket were not updated! I emailed several times and got no reply, i then ended up have to ring the airline which cost me £8 on my phone bill! Firstly our flight was delayed by 2and a half...

More 
Europe Economy Birmingham - Palma de Mallorca

Helpful?
Thank Shannc17
Liverpool, United Kingdom
Level Contributor
8 reviews
22 helpful votes
4 of 5 bubbles Reviewed 16 September 2016

we booked through thomsons and saw reviews for alba star must admit was dreading it,we flew out on 28th aug no problem 20 min delay wasn't an issue came back on 11th sep no delay landed early crew were nice and polite would fly with them again

Europe Economy Manchester - Reus
Helpful?
Thank les5258
England
Level Contributor
8 reviews
5 helpful votes
4 of 5 bubbles Reviewed 14 September 2016

I was booking a holiday for 12 people so it really took some organising! The original flight was with Ryan Air then it got changed to Alba Star I did a bit of googling and could hardly find any information on them which was a bit of a worry, just said that they owned 4 planes and had just started...

More 
Europe Economy Birmingham - Palma de Mallorca

Helpful?
1 Thank KatrinaEngland
See travel tips for airlines
“book extra leg room”
 of 5 bubbles 719stan, 2 Oct 2016 | Read review
“Chiedere i posti all'uscita di emergenza, tenendo presente che richiedono agli occupanti quelle file di imparare come aprire le uscite”
 of 5 bubbles BenedettaP861, 7 Mar 2017 | Read review
“La comida y bebida te la cobran aparte.”
 of 5 bubbles 405claudioc, 6 Oct 2016 | Read review
“Helaas heb ik er geen idee van”
 of 5 bubbles Paard2016, 3 Oct 2016 | Read review
“evitare la compagnia Alba Star”
 of 5 bubbles alessiod959, 29 Sep 2016 | Read review
5 of 5
About Alba Star
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

15 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (15)
Viewed
Onboard Feature (2)
Viewed
Food and Drink (1)
Viewed
Other (12)