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Pacific Coastal Airlines


91 reviews
Headquarters: 4440 Cowley Crescent Unit 204 Vancouver International Airport - South Terminal, Richmond, British Columbia V7B 1B8 Canada 1 800 663 2872 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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91 Reviews from our TripAdvisor Community

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91 reviews from our community

Filter reviews by popular destinations:
All reviews Vancouver Victoria Kelowna Campbell River Trail Port Hardy Bella Bella Cranbrook Powell River Prince George Comox Masset Tofino Williams Lake Bella Coola
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Showing 88: English reviews
Tofino, Canada
Level 2 Contributor
5 reviews
10 helpful votes
Reviewed yesterday
NEW

I think the ISICard requirement to qualify for student rates is just a way to deny students a discount rate. Why isn't a University or College student ID card be adequate? How many students are going to go through the significant trouble and cost to get an ISICard just to travel with Pacific Coastal? Shame on Pacific Coastal for not...

Date of travel: September 2018
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Domestic Economy Vancouver - Tofino

Helpful?
Thank HairyTofino
Texada Island, Canada
Level 6 Contributor
1,135 reviews
439 helpful votes
Reviewed 3 weeks ago

The check in in Powell River is one of the best checkin's ever. If there are still awards for the Super Host program, then the checkin attendant deserves it. Freindly, patient, accommodating and genuine smiles. The flight itself if you are lucky to go on a clear day is breathtaking beautiful as you fly down the coast. Almost take it...

Date of travel: September 2018
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Domestic Economy Powell River - Vancouver

Helpful?
Thank Teresa H
Don Lorenzo
Level 6 Contributor
271 reviews
123 helpful votes
Reviewed 7 November 2018

The Beachcraft that takes you to Tofino is small and cramped you shuffle to your seat in a doubled over cramped position. This is a Coast Airline flight to Tofino and the 16 seat Beechcraft seems oh so smalk. But the but the two man crew is as efficient and pleasant as the ground staff that processed our tickets. The...

Date of travel: November 2018
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Domestic Economy Vancouver - Tofino

Helpful?
Thank roamer70
Vancouver, Canada
Level 4 Contributor
30 reviews
3 helpful votes
Reviewed 3 November 2018 via mobile

Other than the fog getting in the way and delaying random flights, this airline is great. Very kind and friendly staff. Great flight times and locations available. I am flying to Port Hardy later this month and looking forward to it! Powell River is the most common route taken. Smooth flying.

Date of travel: November 2018
Domestic Economy Powell River - Vancouver
Helpful?
Thank kskolski
Victoria, Canada
Level 6 Contributor
42 reviews
13 helpful votes
Reviewed 2 November 2018

Business trip Victoria to Kelowna return. The pilot and co-pilot were professional while being easy-going and friendly. The counter staff were efficient and check-in was fast and easy. The airline still uses paper boarding passes and airport check-in is required - this is no online check-in available. The Beechcraft 1900 turboprop aircraft has 21 seats (18 plus 3-seater at the...

Date of travel: October 2018
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Domestic Economy Victoria - Kelowna

Helpful?
Thank cigd70072
Newcastle, Australia
Level 4 Contributor
21 reviews
4 helpful votes
Reviewed 29 October 2018

When you arrive to book in, be sure you have the exact weight allowed in your bags. We stood there taking out three pounds (out of 50 allowable lbs and transferring into another bag), then after weighing again, we needed to take one item out of a bag and put it into another bag. We weren't the only ones shuffling...

Date of travel: October 2018
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Domestic Economy Vancouver - Port Hardy

Helpful?
Thank Jeanette P
Kelowna, Canada
Level 6 Contributor
221 reviews
91 helpful votes
Reviewed 28 October 2018 via mobile

Chose this airline for several reasons: time of flight, direct route, price and price. Was not sure if the smaller plane would be a comfortable flight but it was fine. The aircraft is smaller so it only has a row down each side of the plane and no service is provided during the short one hour flight. Not a big...

Date of travel: October 2018
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Domestic Economy Kelowna - Victoria

Helpful?
Thank DonnamjCan
Victoria, Canada
Level 6 Contributor
42 reviews
13 helpful votes
Reviewed 20 October 2018

The only scheduled airline to Bella Bella, which has no road access, this is the quickest, most convenient way to get there. The aircraft was well maintained, the crew was professional and courteous, and the airport staff both at Victoria and Bella Bella were friendly and helpful. Bella Bella, being a small, isolated community accessible only by water and air,...

Date of travel: July 2018
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Domestic Economy Victoria - Bella Bella

Helpful?
Thank cigd70072
Powell River, Canada
Level 5 Contributor
81 reviews
11 helpful votes
Reviewed 20 October 2018

Let's see....my flight was at 4:30pm and I arrived late to the South Terminal at 4:20pm due to a reduced shuttle service between terminals; the flight had boarded (gone past security and heading to the plane), I pleaded with the 4 service counter agents to ask the pilot if I could please board (not many flights between Powell River and...

Date of travel: September 2018
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Domestic Economy Powell River - Vancouver

Helpful?
Thank Alohakane3
White Rock, Canada
Level 6 Contributor
444 reviews
103 helpful votes
Reviewed 17 October 2018

Views from Vancouver to Bella Bella were spectacular. Return flight was cancelled on return date. I had no accommodation in Bella Bella so had to travel back to the Spirit Bear lodge in Klemtu 90 minutes by boat for overnight then return the next day to the Bella Bella airport. The flight was delayed a full day after a supplementary...

Date of travel: September 2018
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Domestic Economy Vancouver - Bella Bella

Helpful?
Thank cdb15427
See travel tips for airlines
“sit at the back of the plane to take pictures, other seats are over the wing”
508teresah, 20 Nov 2018 | Read review
“Think of this as an adventure - added value experience - if you've never flown on a small aircraft.”
cigd70072, 1 Nov 2018 | Read review
“Make sure if you are returning on this airline that your connection is not tight.”
JeanetteP72, 28 Oct 2018 | Read review
“Enjoy the casual yet professional experience as you de-compression from impersonal, hectic air travel and you'll be just fine.”
cigd70072, 20 Oct 2018 | Read review
“Get there early and smile.”
Alohakane3, 20 Oct 2018 | Read review
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