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GoAir
Headquarters: 1st Floor, C-1, Wadia International Centre,, Pandurang Budhkar Marg, Worli, Mumbai India 400 025
Overview
2.51,666 reviews
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Onboard Experience
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Headquarters: 1st Floor, C-1, Wadia International Centre,, Pandurang Budhkar Marg, Worli, Mumbai India 400 025
1666Reviews
346Photos
100Tips

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Traveler43540331240 wrote a review 7 June
1 contribution
Mumbai - Male
Asia
I am extremely disappointed with my recent experience with GO AIR on flight G8537, PNR no. B7Q6Q2, on 11 February 2021. Upon arrival, I discovered that my baggage was severely damaged, and my suitcase, worth 9000/- Rs., was broken. The staff on-site were helpful and made a Damaged Baggage Report, assuring me that I would receive compensation from the airline. However, despite their promises, I have not received any follow-up or action regarding my compensation to date. It has been several months, and my attempts to contact customer service have been ignored. This lack of responsiveness and accountability is unacceptable. I expected better service from GO AIR, and this experience has left me frustrated and inconvenienced. I hope the airline addresses this issue promptly and improves their customer service to prevent such problems in the future.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Curious53442970236 wrote a review Apr 2024
1 contribution
Bengaluru - Lucknow
Domestic
I have been waiting for my refund since 1.5 years almost and there is no revert at all from go air service. Please its our hard earned money and refund me my cancellation of tickets.worst service
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cruiser33633179858 wrote a review Oct 2023
1 contribution
Srinagar - New Delhi
Domestic
I had a very bad experience with go first. Their service is the worst service you could get in a airlines. They lagged my time to boarding , then they canceled my entrance to flight . And made me look like i had the fault of not reaching in time . Their way of service afterwards was not acceptable at all. I was stuck in the airport for a long time cause I didn’t had the money to buy another ticket. They have no humanity. Would never recommend this airlines to anyone.
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Date of travel: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trip25031269019 wrote a review Sept 2023
2 contributions
Ranchi - Bengaluru
Domestic
Just to confirm, i haven't made any trip on Goair flight because i have cancelled the trip 2 months before only but if you see till date there is no refund initiated from the Airline itself. This is very unprofessional and disgusting behaviour of this airline who always repeats the same line that refund will gets initiated only after they receive the NCLT form from the Easemytrip team, but to remind the Airline once again, those formalities were already been done and completed from vendor side. This is why I don't like Goair Airline due to worst customer service and support.
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sooraj H wrote a review Sept 2023
Sao Paulo, SP1 contribution
Bengaluru - Mumbai
Domestic
Flight is cancelled by the go air before 1 week prior and they are confirmed the refund. But now it's going to be 4 months and they are cheated us. Don't book in go first.
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Date of travel: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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2 Helpful votes
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Joey wrote a tip May 2023
"Please do not travel with GoAir/GoFirst"
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KK2603 wrote a tip Apr 2023
"Go to the airport at least 3 hours before departure. I have heard check in sometimes closes sooner than what is stated by Gofirst."
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Vaibhavi Jog wrote a tip Mar 2023
"If you really want a good and safe flight experience you should never ever travel with Go first"
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Con wrote a tip Jan 2023
"Have some self-respect and fly with a different operator."
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Rutika Shetty wrote a tip Dec 2022
"Never ever use this airline"
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