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Alaska Seaplanes

13 reviews
Headquarters: 8907 Yandukin Drive, Juneau, AK 99801 +1 907 789 3331 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13 Reviews from our TripAdvisor Community

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13 reviews from our community

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All reviews Juneau Gustavus Skagway Haines Sitka Pelican Hoonah
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Showing 13: English reviews
Denver, Colorado
Level 3 Contributor
19 reviews
5 helpful votes
Reviewed 5 days ago

We had inclement weather (it is Alaska) and the airline did everything it could to accommodate us. Excellent service

Domestic Economy Juneau - Pelican
Thank arv1
Juneau, Alaska
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 12 April 2018

Nice flight and landing, especially for a small plane. They also handled my cargo and delievered in timely manner. Timely in Southeast is always dependent on weather, but both days were good enough fly fortunately. Friendly and expert pilots.

Domestic Economy Juneau - Skagway
Thank Alaska20142014
Chesterfield, VA
Level 5 Contributor
72 reviews
23 helpful votes
Reviewed 15 January 2018

The morning flights had been cancelled due to weather issues in Haines, so there were more people than could fit into the normal afternoon flight. They added a 6-seater that I ended up on. Flight was fine but I have some mobility issues - bad arthritis in both knees - that made it VERY difficult to get into the part...

Domestic Economy Juneau - Haines

Thank JEHfromVA
1 review
Reviewed 20 September 2017

Friendly and quick, easy to make reservation and helpful agents. The pilots we accommodating and professional. I had fragile baggage that they handled carefully.

Domestic Economy Juneau - Gustavus
Thank Brenda S
Level 5 Contributor
66 reviews
17 helpful votes
Reviewed 6 September 2017

We had been on weather delay most of the day, the counter folks were great with letting all the passengers know what was going on. I decided to cancel and take a small ferry. the Counter person was so pleasant and understanding.

Domestic Economy Juneau - Haines
Thank Diana L
The Cincinnati Region
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed 29 August 2017

We flew in a 10 seat airplane and the flight couldn't have been smoother. The pilot was very professional and cordial and all the people involved were very friendly.

Domestic Economy Skagway - Juneau
Thank JSlo22
Chico, California
Level 2 Contributor
7 reviews
Reviewed 28 August 2017 via mobile

My first time traveling to Alaska & I had to go on the Seaplane. OMG, what a beautiful day, when I arrived in Juneau & such beautiful scenery when flying on the seaplane to Skagway. The pilot was very nice & got us safe to our destination. I highly recommend the SEAPLANE it's an awesome experience & you get to...

Domestic Economy Juneau - Skagway

Thank Butterfly707girl
Boise, Idaho
Level 4 Contributor
31 reviews
8 helpful votes
Reviewed 28 August 2017

Great way to get around Southeast Alaska, This company will go the extra mile to make sure your needs are met, We had a weather delay in Juneau and when the weather cleared they added another flight to make sure we could get to our final destination. They have very experience pilots' and up to date equipment.

Domestic Economy Juneau - Hoonah
Thank nanook2016
Baker City, Oregon
Level 3 Contributor
16 reviews
Reviewed 28 June 2017

My wife and I flew into Elfin Cove via float plane. It was an amazing trip. We were on our honeymoon and couldn't have asked for a better trip. On our return trip Alaska Seaplanes took care of our fish and we picked it up the next day for our return flight home.

Domestic Economy Juneau - Sitka
Thank amicka7511
Boston, Massachusetts
Level 5 Contributor
53 reviews
17 helpful votes
Reviewed 17 June 2017 via mobile

Took this to and from Gustavus Very friendly and helpful staff Accommodating Beautiful scenery during uneventful flights Highly recommended Were flexible to our rescheduling needs But pilots very professional Note: did not fly in seaplane unlike name

Domestic Economy Juneau - Gustavus
Thank RS L
See travel tips for airlines
“Know that a local remarked the : Alaska Seaplanes schedule is more of a suggestion."”
JEHfromVA, 14 Jan 2018 | Read review
“It is a small aircraft, not a jet. So there is no WIFI, or inflight service...total time enroute is 30 minutes”
465dianal, 5 Sep 2017 | Read review
“Don't just go by the schedule on their website; call to be sure they are flying the day you want.”
643brigidw, 18 Apr 2017 | Read review
“Have your camera ready”
WanderLustScotland, 15 Sep 2016 | Read review
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