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Bassaka Air


50 Reviews
Headquarters: #335 Preah Sihanouk Boulevard, Phnom Penh 12253 Cambodia +855 23 217 613 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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50 Reviews from our TripAdvisor Community

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50 reviews from our community

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Showing 45: English reviews
Istanbul, Turkey
Level 1 Contributor
4 reviews
3 helpful votes
Reviewed 1 week ago

I travelled by Bassaka Air from Phnom Penh-Siem Reap and return. Booking online was easy, flights were on time, staff was very good and most importantly it was safe. Tickets were cheaper than other airlines. The flights were very short, not even 1 hour but they serve a drink in the flight. I like Bassaka Air very much and recommend.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
1 Thank needcure
Tauranga, New Zealand
Level 6 Contributor
228 reviews
57 helpful votes
Reviewed 1 week ago via mobile

I was told about this airline by a friend. Only 1 fight each way each day. Easy to book online and if you get in early you can get some great deals. Friendly staff and clean plane. Great way to got to Siem Reap fast and cheap.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
1 Thank glenn1gc
Africa
Level 6 Contributor
116 reviews
37 helpful votes
Reviewed 2 weeks ago

Arrived 1 hour before the flight due to traffic and was checked in quick. was offered an emergency exit seat, the flight was short but the plane was on time in both trips and the crew were professional. Plane might look worn out but that is only noticed if ya start to look close. Over all, I would use it...

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Domestic Economy Phnom Penh - Siem Reap

Helpful?
1 Thank DATGF
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 3 weeks ago

For the cheap price we paid, I was expecting a more low cost service. They were super nice instead, allowed us more than one hand bag and even offered a welcome drink. Definitely much better than low costs we have in Europe.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
1 Thank Alessandra M
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 4 weeks ago

I have flown quite a lot but I have to say on this flight I was terrified. The arm rests were broken, there was an issue with the emergency exit door and passengers had to be moved so a staff member could sit there with a can of aerosol in his hand. I am not sure what the aerosol was...

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Domestic Economy Siem Reap - Phnom Penh

Helpful?
Thank Ann A
New Delhi, India
Level 5 Contributor
76 reviews
47 helpful votes
Reviewed 26 December 2017 via mobile

Checkin was super smooth - didn't take more than 5 minutes. Comfortable flight and super short - the landing announcement happened even before we have removed your seat belt! Definitely flying bassaka again.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
1 Thank PriyankaGarg
Maclear
Level 4 Contributor
35 reviews
12 helpful votes
Reviewed 8 December 2017 via mobile

Bassaka air is not well advertised on flight websites, but we found their flights the cheapest and hassle free.

Domestic Economy Siem Reap - Phnom Penh
Helpful?
1 Thank NoelEc
knebworth,herts
Level 5 Contributor
58 reviews
18 helpful votes
Reviewed 4 December 2017

wasn't sure what to expect! what I got was a fast, efficient check in, 35 minute flight, friendly staff and 20kg baggage allowance. really good way to get to siem reap, on a morning flight you can actually arrive with plenty of time to see a good chunk of the lesser temples. leave whole day to do Angkor Wat and...

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Domestic Economy Phnom Penh - Siem Reap

Helpful?
2 Thank 4stack
Cambridge, United Kingdom
Level 5 Contributor
65 reviews
22 helpful votes
Reviewed 2 December 2017

A turbo prop plane that does not allow for those of a European stature, my husband is 6 foot 3. We were allocated a middle and window seat, my husbands knees were around his neck. Cabin crew tried to find another seat for him to no avail as the flight was full. However, the very kind Cambodian gentleman who was...

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Domestic Economy Phnom Penh - Siem Reap

Helpful?
1 Thank helenfeest
Emirate of Abu Dhabi, United Arab Emirates
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 4 November 2017

Paid only 25$ for flight from Siem Reap to Phnom Penh and reached safe and on time! Check in and security check was done in less than 10 minutes and another 5-10 mins to get the luggage after landing. Pretty impressed.

Domestic Economy Siem Reap - Phnom Penh
Helpful?
2 Thank Natalia89V
See travel tips for airlines
“Ask for an exit row seat, they always have it.”
DATGF, 3 Feb 2018 | Read review
“AVOID. It's not worth the risk.”
annaW6677HZ, 18 Jan 2018 | Read review
“If of a tall stature, try to book an aisle seat!”
helenfeest, 1 Dec 2017 | Read review
“Don't have hand luggage that is heavy to carry - there is lots of walking on tarmac!”
DublinWelcomesAll, 6 Sep 2017 | Read review
“No rating for in-flight entertainment as there is none & on a 30min flight who needs it!”
Jeza409, 28 Aug 2017 | Read review
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