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Batik Air


470 Reviews
Headquarters: Jl. Gajah Mada, 7 Jakarta, Jakarta 10130 Indonesia +62 80 4177 8899 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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470 Reviews from our TripAdvisor Community

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470 reviews from our community

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Showing 237: English reviews
Perth, Australia
Level 4 Contributor
38 reviews
5 helpful votes
Reviewed 3 days ago
NEW

Like many people here in Perth we booked on the new kid on the block Batik Air. We flew on 27/12/17, and had a pretty good flight with them. The food was satisfactory and what you would expect. The inflight movies were ok but not that current. The planes themselves are quite old and are formerly from Lion Air. They...

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International Economy Perth - Denpasar

Helpful?
Thank Grant F
Singapore, Singapore
Level 2 Contributor
5 reviews
Reviewed 4 days ago
NEW

hi guys r y planning to travel around Indonesia? well don't hesitate to fly with batik air. it is such an affordable price to pay and the service is average and for a full service airlines, their currently using new Airbus 320 neo and some boeings but mostly in airbus. wider seats, bigger tv, and it touch screens the language...

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Domestic Economy Jakarta - Jambi

Helpful?
Thank Adam G
Leuven, Belgium
2 reviews
Reviewed 4 days ago
NEW

Specially booked Batik Air in business class to have pre departure lounge access at Jogjakarta airport. Apparantly, since middle 2017, Batik Air does not pay the Diamond lounge anymore for their C-class pax. So a waste of money to pay extra for C-class, as the inflight service on the short flight between JOG and HLP is nothing special, except seating...

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Domestic Business Class Yogyakarta - Jakarta

Helpful?
Thank 123SOBELAIR123
Jakarta, Indonesia
Level 5 Contributor
49 reviews
10 helpful votes
Reviewed 1 week ago
NEW

i flew several times with Batik Air, but this time , the entertainment NOT working both way.. no big deals for 1hr flight, but would be help for long distance flight, especially when travelling with children, like me. other than that, always try to get Batik Air first , before choose others.

Domestic Economy Jakarta - Yogyakarta
Helpful?
Thank PancaSinsoe
2 reviews
Reviewed 1 week ago
NEW

ok for short budget flight, meal served with tea . coffee, pepsi or water, very nice attendants, no alcohol, rough landing

International Economy Perth - Denpasar
Helpful?
Thank Gordon C
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

Was very surprised for a budget airline how good it was.Free 20kg luggage.Flight left on time.Cabin crew were great and couldnt do enough.The free meals were a taste of indonesia and were great.(If you dont like spicey food ask for non spicey)Plenty of leg room,tv screen in back seat for free movies.Best thing they dont serve alcohol and you dont...

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International Economy Perth - Denpasar

Helpful?
Thank Grant D
Perth, Australia
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed 1 week ago

My first flight with this airline and may I say I was very impressed. Nice to have the entertainment and located in the headrest in front of you. Food was pretty much the same as all the others. The service was very good. One small problem is the no alcohol rule. It would be nice to enjoy a cold beer...

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International Economy Perth - Denpasar

Helpful?
Thank stuartmail2017
Perth, Australia
Level 6 Contributor
147 reviews
26 helpful votes
Reviewed 1 week ago

this was our first flight on Batik Air and we were very satisfied. Staff were friendly on check-in, flight was on time, plane was clean, seats comfortable and on board entertainment was great. Food was okay, not awesome, but it's only a 3 1/2 hour flight, I was not scared that I would starve if I didn't like the choices....

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International Business Class Perth - Denpasar

Helpful?
Thank Marlien F
Grande Prairie, Canada
Level 6 Contributor
258 reviews
80 helpful votes
Reviewed 1 week ago

In the past 6 months I've flown with 13 different airlines. I seem to formulate an opinion before I even step onto one of their aircraft. Sometimes my expectations are right and sometimes they're wrong. With Batik Air my expectations were correct. The check in-procedure in Jakarta was long, painful and slow. We were there 2 hours early for a...

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Domestic Economy Jakarta - Sorong

Helpful?
Thank Randy H
Level 6 Contributor
96 reviews
43 helpful votes
Reviewed 1 week ago

We opted to fly with Malindo airline as they advertise “Full service” (However were then advised Batik Air operate these Malindo Flights to Bali) In Australia that means like Qantas and Garuda would provide at a minimum - Selection of free drinks on a regular interval throughout the flight including sift drinks, water, tea coffee and alcohol (only pepsi, tea,...

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International Economy Perth - Denpasar

Helpful?
Thank TravelBugz777
See travel tips for airlines
“fly to Bali in the morning.”
grantf932, 14 Jan 2018 | Read review
“you can do : check in online prior to your departure, and arrange your preference seat. some seat might be blocked or pay extra.”
PancaSinsoe, 10 Jan 2018 | Read review
“Spend your money on a true "Full Service" Airline”
TravelBugz777, 7 Jan 2018 | Read review
“Sorry ... none!”
gmnorthcott75, 29 Dec 2017 | Read review
“Small plane so go to the toilet before you go on as only two loos at the back of the plane.”
thedebstar, 25 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
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