They do the job but you will have to pay for everything ! They are on the lookout, don’t make any mistake. Don’t forget to print your boarding pass, or you should pay an extra fee of 34000 COP per person. Every extra kilo should be paid 10000 COP. If your carry-on bag doesn’t…
This low cost airline gets many complaints from people who obviously don´t read conditions before buying. Have a small cabin luggage, or pay the fee for a large one. Come to the airport with your boarding pass already printed out. My flight was pleasant and on time, even landed…
Their operating license should be cancelled. I reached 1 hour before the flight to drop my bag at checkin counter. Given I had already checked in online with a screen shot of boarding pass I didn’t feel the need to print ( come from 1st world paperless environment friendly…
At the airport they charge you 200$ (USD) for a luggage and the check in. They won't let you buy your luggage allowance online.
worst experience of my life , money driven people , everything its a problem to book your flight , cant even make payments properly trough website nor phone , they keep sending missing information emails 1 day before the flight. never using them again
"Buying a better seat is really cheap. Do it as long as the good ones in row 1 are available."
"just dont use them"
"Stay away from this airline!!!"
"Do NOT use this airline, air hostesses were very rude in both flights."
"Try and check in online and just a note Viva will not except boarding passes that are not printed. Not even downloaded on your phone."