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FlySafair


396 reviews
Headquarters: Northern Perimeter Road Bonaero Park, Kempton Park 1619 South Africa +27 087 135 1351 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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396 Reviews from our TripAdvisor Community

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396 reviews from our community

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Showing 378: English reviews
Cape Town, South Africa
Level 1 Contributor
3 reviews
Reviewed today
NEW

A few items were stolen out of my bag and FlySafair's insurance offered me 10% of the actual claim amount which is unacceptable. After emails back and forth I realised that they were not interested in taking responsibility or taking the trouble of doing a proper investigation. Please make sure your bags are super secure and the thieves are most...

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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank Niki T
Level 3 Contributor
18 reviews
2 helpful votes
Reviewed yesterday
NEW

Never a problem with flights--except flight changes are prohibitively expensive, and NO refunds if booking cancelled--not even a voucher for future use. Also online booking causes you to either pay for baggage you don't need or baggage not booked at all.

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank Paul O
Vanderbijlpark, South Africa
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW

Very friendly staff and lovely airport- clean will low noise levels. Plain was big and hold around 120 passengers

Domestic Economy Port Elizabeth - Johannesburg
Helpful?
Thank Jacques S
Boksburg, South Africa
2 reviews
Reviewed yesterday
NEW
via mobile

I went on an holiday to durban. We decide to fly down. I bought return tickets at the pic n pay in boksburg. I flew down with mango with luggage had no problems. On my way Back our tickets were booked with safair I got to the counter my bags were no alowed on I had to pay an extra...

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Domestic Economy Durban - Johannesburg

Helpful?
Thank G5086DEpatrickp
Port Elizabeth, Bequia
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 2 days ago
NEW

I was impressed by the take-off and the landing of the flight. The most frightening thing for me on flights is landing. It is worse with Port Elizabeth run-way. It becomes scary. with Flysafair that was a smooth flight.

Domestic Economy Port Elizabeth - Cape Town Central
Helpful?
Thank zamakes
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

I always receive excellent from Fly Safair, from friendly cabin crew to knowlegeable pilot. Very helpful Crew members informative of the route we taking to get all passengers to their destination safe and sound. Delay times are minimal and if there are its dealt with efficiently and swiftly. Will fly with this airline any time

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Grinzelia D
Bathurst, South Africa
Level 5 Contributor
72 reviews
19 helpful votes
Reviewed 3 days ago
NEW

So good not to support the national carrier who has squandered my taxpayer's money. Phone friendly and in flight great. Beats the attitude on the national carrier which should be closed down. Priority boarding great but priority baggage collection would be a real enhancement!

Domestic Economy Port Elizabeth - Cape Town Central
Helpful?
Thank lynandgra2014
Bloemfontein, South Africa
Level 2 Contributor
6 reviews
Reviewed 3 days ago
NEW
via mobile

I always use this flight when I travel, air hostesses are friendly and helpful. However I'm not happy that I cannot check in online because I'm traveling with a child,it's very inconvenient to go stand in a queue while you can do everything online.

Domestic Economy George - Lanseria
Helpful?
Thank Winfred06
Johannesburg, Gauteng, South Africa
Level 6 Contributor
105 reviews
24 helpful votes
Reviewed 3 days ago
NEW

We have now made Safair our internal airline of choice. The staff are friendly and helpful. The flights are on time. The cost is excellent.

Domestic Economy Lanseria - Cape Town Central
Helpful?
Thank Anton N
Pretoria, South Africa
Level 3 Contributor
15 reviews
1 helpful vote
Reviewed 4 days ago
NEW

What a pleasant surprise. Friendly staff. From the moment you enter the airport until the moment you landed in Johannesburg you were treated with respect and friendly staff. The flight was on time - no delays or hassles.

Domestic Economy George - Johannesburg
Helpful?
Thank guestg948
See travel tips for airlines
“Flights are safe, pilots fantastic. Insurance and bag safety sucks.”
, 21 Jun 2018 | Read review
“Check in online”
AntonN505, 18 Jun 2018 | Read review
“If possible, book online and well ahead of time to save costs”
guestg948, 17 Jun 2018 | Read review
“do an online check-in before boarding, makes the process much easier, and it reserves your seat.”
, 4 Jun 2018 | Read review
“Book seats, and check in online.”
wendy06080, 30 May 2018 | Read review
Show next 5 travel tips 5 of 10
About FlySafair
FlySafair (FA) prides itself in being South Africa’s foremost low-cost air travel company. FlySafair is a subsidiary of Safair, one of Africa’s most renowned specialist aviation organizations. The airline began scheduled operations in 2014 with flights between Cape Town and Johannesburg. Today, in addition to Cape Town and Johannesburg, it also provides affordable flights to Durban, East London, George, and Port Elizabeth. Boeing 737-400 and 737-800 aircraft are used on all routes.
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