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Cambodia Angkor Air


295 Reviews
Headquarters: House 206A, Preah Norodom Boulevard, Phnom Penh city Cambodia, Phnom Penh 12000 Cambodia (855) 23 6666 786 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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295 Reviews from our TripAdvisor Community

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295 reviews from our community

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Showing 193: English reviews
Auckland, New Zealand
Level 5 Contributor
80 reviews
76 helpful votes
Reviewed 4 days ago
NEW

As a followup to my previous review, there are some very important points travellers need to know about this airline, so I have collated them all in one review. 1: Aircraft: After researching this airline, it appears Cambodia Angkor Airways (CAA) only has ONE airplane, a tired old ATR72 with broken seats, interior panels falling apart and no safety in...

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Southeast Asia Economy Siem Reap - Ho Chi Minh City

Helpful?
Thank KiwiintheWorld
London, United Kingdom
1 review
Reviewed 6 days ago
NEW

A terrible experience. I was flying as part of group, The flight was overbooked, some people were not listed and others names spelt incorrectly, By the time this was sorted we had to board and there was no time to even get a drink, It was a long flight, over 5 hours with no inflight food/drink included. Part of the...

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North Asia Economy Siem Reap - Beijing

Helpful?
Thank maureenmwheeler
Level 6 Contributor
95 reviews
14 helpful votes
Reviewed 1 week ago via mobile

The flight crew were very nice, sadly that is the only nice thing i have to say re this airline. Firstly the issued tickets were done so with spelling mistakes and 6 months of phone calls didnt fix the problem. We recieved an email 2 days before our flight to say our flight was delayed by an hour , we...

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Southeast Asia Economy Siem Reap - Ho Chi Minh City

Helpful?
Thank Jenny C
Winnipeg, Canada
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed 1 week ago via mobile

Standing in line to check in it seemed that everyone ahead of us was arguing with the check in clerks. When it was our turn we got to find out why! We purchased our tickets online with baggage. Get to the airport and check in says one of our tickets is a “promotional ticket” Both tickets are identical nowhere does...

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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank ldnorris
Melbourne, Australia
Level 6 Contributor
132 reviews
114 helpful votes
Reviewed 1 week ago via mobile

I have just arrived at my resort after flying to Siem Reap from Phnom Penh, using this airline. The flight itself was fine, check in was good. I did have a bit of trepidation before traveling with this airline, due to negative reviews. After flying with them, I would easily recommend using them should you be traveling between these 2...

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Domestic Economy Phnom Penh - Siem Reap

Helpful?
Thank Dan A
Level 3 Contributor
22 reviews
10 helpful votes
Reviewed 1 week ago

Thank you to Mr. Chum Tola for his concern and care and outstanding assistance during an extremely difficult travel day for my husband and I - Cambodia Angkor Air is very lucky to have him as an employee! We cannot thank him enough. On January 3, my husband, daughter and I had a flight just after 10 a.m. with Cambodia...

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Southeast Asia Economy Siem Reap - Ho Chi Minh City

Helpful?
Thank FeliceAndJack C
Brisbane, Australia
Level 5 Contributor
63 reviews
9 helpful votes
Reviewed 1 week ago

Flight was ordinary, screaming kids the whole way. One or two kids screaming I can handle but five the whole flight was too much. When are airlines going to limit the amount of babies allowed on a plane. Sure they need to be able to travel but there are other ways like boat were the ocean drowns out the sound...

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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank James Amanda R
Cardiff, United Kingdom
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 1 week ago via mobile

So everyone, If you’ve had time to peruse my initial post re the intrepid Cambodia Angkor Air, this is just a quick update to let you know that Mr Mushtak even though now in possession of everything hes asked for in terms of boarding passes etc, has still not surfaced from wherever he hides, to give me a decision on...

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International Economy Bristol - Bangkok

Helpful?
Thank ip26
Helsinki, Finland
Level 6 Contributor
197 reviews
76 helpful votes
Reviewed 2 weeks ago

Very old and dirty ATR. Flight on time. No onboard service at all, not even to buy. Felt like low cost airline, except for the price.

Southeast Asia Economy Ho Chi Minh City - Sihanoukville
Helpful?
Thank Purjelentaja
Puerto Galera, Philippines
Level 5 Contributor
60 reviews
64 helpful votes
Reviewed 2 weeks ago

Angkor Air use mostly Turbo Prop Aircraft, around about 100 passengers on this flight. Was a night flight, very comfortable. A little late leaving and arriving, but nothing too drastic. Was a long wait in Siem Reap applying for Visa on arrival, then long lines and long time to get through Immigration.

Southeast Asia Economy Da Nang - Siem Reap
Helpful?
Thank robbiemac61
See travel tips for airlines
“Find ANY other airline to travel with!”
KiwiintheWorld, 21 Feb 2018 | Read review
“Check the on-time rate for this airline and adjust your schedules accordingly (ie add buffers in case you have a huge delay!)”
Chris54354, 5 Feb 2018 | Read review
“Seek out another airline that may offer better value when all extra costs are included”
GNorris1, 5 Feb 2018 | Read review
“Just relax they are amazing”
380ja, 26 Jan 2018 | Read review
“Don't fly with this airline!”
spiritussanctus, 24 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
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