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Kulula


560 reviews
Headquarters: Cnr. 1 Marignane Drive and Atlas Road Bonaero Park, Kempton Park 1619 South Africa, Kempton Park 861 South Africa +27 0861 585852 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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560 Reviews from our TripAdvisor Community

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560 reviews from our community

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Showing 529: English reviews
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

Kulula is a fabulous airline, welcoming staff and superb service. Just one thing, seat pockets need to be cleaned out after each flight. All round good experience though with fabulous staff.

Domestic Economy Johannesburg - East London
Helpful?
Thank Bridgette v
Pretoria, South Africa
Level 3 Contributor
15 reviews
1 helpful vote
Reviewed 3 days ago
NEW

It was my first time flying and under the circumstances, very pleasant. Cheap rates. Friendly staff. Excellent service. At first it was difficult to find a flight on such short notice. We were treated with respect. Very efficient airline.

Domestic Economy Johannesburg - George
Helpful?
Thank guestg948
Boksburg, South Africa
Level 2 Contributor
6 reviews
Reviewed 3 days ago
NEW

Pleasant all round service, very satisfied. Children received play books. Flight was on time. friendly service, easy online access. Will travel with the airline again.

Domestic Economy Johannesburg - George
Helpful?
Thank NishalLochan
Langebaan, South Africa
Level 3 Contributor
12 reviews
Reviewed 1 week ago via mobile

Paid R150 for extra legroom seat and checked in with that seat number. However, when I got to boarding gate, I got advised that my seat is no longer available and that I need to sit in back of plane!! No refund offered. So please do not make the same mistake as I did - paying for a seat is...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank WynandvDyk
Johannesburg, South Africa
Level 1 Contributor
3 reviews
Reviewed 1 week ago

We went to Mozambique MSC Cruises in Nov last year, experience was amazing! friendly and efficient service delivered

Domestic Economy Lanseria - Durban
Helpful?
Thank royalty2018
Pretoria, South Africa
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 1 week ago

Friendly service throughout, from check in to leaving the plane. Good value for money, and am able to bring my own food and something to drink with me. Not forced to take what is available. Did find on both flights (there and back) that handluggage space overhead is a problem. The last people in have to let their luggage go...

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Domestic Economy Johannesburg - East London

Helpful?
Thank 329halinav
Level 5 Contributor
58 reviews
11 helpful votes
Reviewed 1 week ago

The flight arrived on time but the cleaning crew took forever. We started boarding nearly 20 minutes late. The flight was not full, yet the overheads were FULL. I travel about three times a month on local flights. The crew on this flight was below standard.

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Jaco-Pierre S
Henley on Klip, South Africa
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago

Flight was enjoyable. Seats are a little too closely packed. More leg room would be MUCH better. As it was raining in Cape Town getting out of the plane was too long as well all had to file out one door only. This needs to be looked at in future

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank lesliehH1399WG
Level 3 Contributor
13 reviews
15 helpful votes
Reviewed 1 week ago

For my first time in a low cost flight it was very nice, at the check in girl was very nice and professional, i was tired and the lady politely helped to have a leg room seat ( i m tall) and assist me for the refund of an extra luggage that i didn't use. In flight, the seat was...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank KBlackpearl
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Our flight was on time, clean and comfortable. Check in, boarding and bag collection was simple and quick.

Domestic Economy Cape Town Central - Lanseria
Helpful?
Thank AlwyneMan
See travel tips for airlines
“Relax and enjoy”
, 18 Jun 2018 | Read review
“Be on Time”
NishalLochan, 17 Jun 2018 | Read review
“Be aware that the seats are a bit narrow and overhead hand luggage space could run out and force you to place your bag in the hold”
329halinav, 12 Jun 2018 | Read review
“Quick way between JNB and CPT”
KBlackpearl, 11 Jun 2018 | Read review
“Check in on-line and save lots of queing as locals queue. All airports have great generous bacon and egg breakfasts in 4 of 5 restaurants.”
Z1224WWdavep, 8 Jun 2018 | Read review
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