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Kulula


844 reviews
Headquarters: Cnr. 1 Marignane Drive and Atlas Road Bonaero Park, Kempton Park 1619 South Africa, Kempton Park 861 South Africa 011 27 86 158 5852 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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844 Reviews from our TripAdvisor Community

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844 reviews from our community

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Showing 793: English reviews
Plettenberg Bay, South Africa
Level 5 Contributor
75 reviews
46 helpful votes
Reviewed yesterday
NEW

Happy to fly with this airline as never had any problems at all, always happy courteous staff and so far always on time. Only improvement is baggage check only opens 2 hours before the flight at George, people were in a que, and staff allowed others to push in from different rows

Date of travel: January 2019
Domestic Economy George - Johannesburg
Helpful?
Thank PRSLeicester
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 2 days ago
NEW

This morning we had a number of passengers that required the aid of the ground staff and crew members to board the flight. Kudos to the crew in the manner in which they treated our senior citizens and travellers with disabilities. We were requested to wait at the entrance of the plane while they first attended to these passengers. Once...

Date of travel: February 2019
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Domestic Economy Lanseria - Cape Town Central

Helpful?
Thank mdames36
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Although passengers delayed our departure which included their luggage being removed we still arrived on time. Congrats to the Captain and his crew. The beverages are over priced and what about adding small bottles of Rose and Sjampers.

Date of travel: February 2019
Domestic Economy Cape Town Central - Lanseria
Helpful?
Thank mdames36
Pretoria, South Africa
1 review
Reviewed 5 days ago
NEW

Checked in luggage was opened and 4 items are missing. Kulula and Comair refuse to accept responsibility and claim there is no evidence suggesting luggage pilferage. The only good thing about Kulula are the pilots in my opinion, they have a problem with personal items theft from checked-in luggage and turn a blind eye towards their customers.

Date of travel: February 2019
Domestic Economy Lanseria - Cape Town Central
Helpful?
Thank Basil A
Greater Johannesburg, South Africa
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

There were no space for my hand luggage so I had to move under the seat in front of me. I sat cramped for 2 hours. Why does airlines allow passengers to take 3,4 and 5 bags as hand luggage. The overhead bins are full before half the passengers boarded

Date of travel: February 2019
Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Hannes C
Pretoria, South Africa
Level 4 Contributor
32 reviews
13 helpful votes
Reviewed 6 days ago
NEW

My trip to Cape Town with Kulula was great experience. The boarding was on time and prompt.. The staff are friendly and efficient and a great overall experience. I will certainly make use of Kulula in the future and can recommend it for local flights.

Date of travel: January 2019
Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank Jorian13
Johannesburg, South Africa
2 reviews
Reviewed 6 days ago
NEW

Everything was well organised i booked my trip thru kulula website flight and a hotel it was easy and convenient. had the best time on my trip and it was affordable. looking to another trip with kulula

Date of travel: January 2019
Domestic Economy Johannesburg - Durban
Helpful?
Thank deneso2019
Johannesburg, South Africa
Level 4 Contributor
29 reviews
5 helpful votes
Reviewed 1 week ago

I love flying Kulula. They are very punctual. Their prices are excellent value. The staff are fun and efficient. They are my supplier of choice for local flights. Keep up the good work Kulula.

Date of travel: February 2019
Domestic Economy Durban - Lanseria
Helpful?
Thank Debbe G
Cape Town, South Africa
Level 2 Contributor
8 reviews
Reviewed 1 week ago

Booked Kulula.com to PortvElizabeth. Code-shared with BA and what a great experience, from booking online, performing online check-in, having boarding passes “live” in my iPhone Wallet app, prompt boarding, prompt and on-time departures, friendly service onboard, and just a great overall experience.

Date of travel: February 2019
Domestic Economy Cape Town Central - Port Elizabeth
Helpful?
Thank geoffstroebs
Pretoria, South Africa
Level 6 Contributor
56 reviews
16 helpful votes
Reviewed 1 week ago via mobile

Kulula is still THE best airline in SA. NO hassles. Quick check in. Friendly staff. Friendly crew. My only choice of airline for the past few years

Date of travel: January 2019
Domestic Economy Lanseria - Cape Town Central
Helpful?
1 Thank JoeJ2020
See travel tips for airlines
“Don't check in your luggage, but if you do, rather wrap the crap out of it.”
BasilA887, 14 Feb 2019 | Read review
“Look for better specials.”
ignisjacobson, 28 Jan 2019 | Read review
“Before finalising flight & vehicle rental combo, 1st to check rental rates via Hippo - Hippo would have saved me a few hundred R's.”
FanieV54, 27 Jan 2019 | Read review
“Pay extra to book a seat”
927martin, 24 Jan 2019 | Read review
“Let u pick transport know flight has left on time”
EstelleD66, 23 Jan 2019 | Read review
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