We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Peruvian Airlines


681 reviews
Headquarters: Calle Enrique Palacios Lima Peru, Lima 351 Peru (511)716-6000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

681 Reviews from our TripAdvisor Community

Write a Review

681 reviews from our community

Filter reviews by popular destinations:
All reviews Lima Cusco La Paz Arequipa Iquitos Tarapoto Piura Tacna Jauja Pucallpa Juliaca Port-au-Prince
Traveller rating
Cabin
  • (259)
  • (0)
  • (0)
  • (0)
Route
  • (194)
  • (61)
  • (4)
  • (0)
  • (0)
  • More
Language
  • More
Showing 261: English reviews
Level 6 Contributor
89 reviews
24 helpful votes
Reviewed yesterday
NEW

I've flown on Peruvian a couple times and always had a good experience. Check in is usually pretty quick and my bags were never an issue carry on or checked. I'm not a fan of the way the operations are handled at the Lima airport as they don't announce flights and the boarding/departure times always seem to be off but...

Date of travel: January 2019
More 
Domestic Economy Lima - Cusco

Helpful?
Thank PeruDreamer
Santa Ana, Costa Rica
Level 6 Contributor
692 reviews
100 helpful votes
Reviewed yesterday
NEW

Peruvian Air is a Peruvian national airlines that flies to domestic destinations. While traveling in Peru in February 2019, they were constantly delayed (an average 2-3 hours every single day) but never apologized nor explained the reason for these delays. Some staff claimed bad weather, but this, in many cases was not true. I missed a non-refundable $3000 last minute...

Date of travel: February 2019
More 
Domestic Economy Lima - Arequipa

Helpful?
Thank ochassot
Stockholm, Sweden
2 reviews
Reviewed 4 days ago
NEW
via mobile

The second I saw the plane I got a pit in my stomach. I have never in my life seen such an old plane. When I entered, the door looked so worn down and as I passed down the aisle on the way to my seat one of the emergency exits was closed off, seats were covered in duck tape,...

Date of travel: October 2018
More 
International Economy Port-au-Prince - Havana

Helpful?
Thank stellale01
1 review
4 helpful votes
Reviewed 1 week ago

Be very careful with booking this airline! My flight on 24 November 2018 from La Paz to Lima got cancelled. Until today they did not refund my ticket and they did not respond to any single one of my emails. In addition, they did not provide any assistance at the airport. Neither food, nor a hotel, nor transport at the...

Date of travel: November 2018
More 
South America Economy La Paz - Lima

Helpful?
4 Thank Christoph D
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

My flight Cusco-Lima was canceled rescheduled for next morning at 6.40 am. They gave me hotel, lunch and dinner and said that plane will definitely fly the next day on time (I had international flight Lima-Panamá-New York at 1pm). On the next day the plane didn’t fly on time. He didn’t fly in an hour or two. People panicked, they...

Date of travel: January 2019
More 
Domestic Economy Cusco - Lima

Helpful?
1 Thank MariE1552
Level 1 Contributor
2 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

I put 1 because I can not put 0. I do not recommend this company absolutely. Always at least 5 hours late. And do not even reimburse flights when it's their fault! never again would I resume this company of my life! You'd better do the same.

Date of travel: February 2019
Domestic Economy Pucallpa - Lima
Helpful?
1 Thank melanie-dh81
Melbourne, Australia
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 2 weeks ago

DO NOT BOOK THIS AIRLINE. They cancel flights last minute and then you never hear from them again! We learnt the day before our flight that it was cancelled. So we made our way to their office in Cusco to find an alternate option. We were told we could get a bus and there were no more flights to Bolivia...

Date of travel: December 2018
More 
South America Economy Cusco - La Paz

Helpful?
2 Thank Briarna L
Grange-over-Sands, United Kingdom
Level 3 Contributor
24 reviews
16 helpful votes
Reviewed 3 weeks ago

I arrived at Cusco airport, to find a long queue of furious passengers, and a cancelled flight. We were offered a bus ride, as an alternative, and told there would be no refund if we took it. We all had ongoing travel plans, hotels booked, etc. but had no alternative other than to take the bus, which took sixteen hours....

Date of travel: November 2018
More 
South America Economy Cusco - La Paz

Helpful?
1 Thank CATE D D
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

ACHTUNG: nicht buchen! Flug wird gestrichen und keine Hilfeleistung angeboten! ATTENTION: do not book! This airline will cancel flights and not willing to help you!

Date of travel: January 2019
South America Economy Cusco - La Paz
Helpful?
1 Thank Manuel L
Iseo, Italy
Level 5 Contributor
63 reviews
22 helpful votes
Reviewed 3 weeks ago via mobile

I took in a couple of week this flight from this company Lima-tarapoto Tarapoto-Lima Lima-Arequipa Arequipa-Cusco Cusco-Lima (still in the airport right now with no information even on the tv with the flight) NONE of this flight were on time! None! Incredible! I’m so disappointed! Don’t fly Peruvian airlines.. time is money!

Date of travel: January 2019
Domestic Economy Cusco - Lima
Helpful?
Thank Fabionaz
See travel tips for airlines
“Do not book this airline”
briarnal, 3 Feb 2019 | Read review
“don't book with them - use Latam or Avianca instead. They really know how to look after their customers”
cated73, 30 Jan 2019 | Read review
“Do NOT use this airline. Totally unreliable, rude and unhelpful. Other travelers we met had the same experience,”
Samhainn22, 13 Jan 2019 | Read review
“DO NOT SUE THIS AIRLINE ... utterly unreliable... constant cancelled flights with no refunds”
Samhainn22, 13 Jan 2019 | Read review
“Under no circumstances fly with Peruvian”
gms555, 5 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

103 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (103)
Viewed
Airport (20)
Viewed
Food and Drink (6)
Viewed
Our fleet (6)
Viewed
Seat (9)
Viewed
Onboard Feature (3)
Viewed
Airline Lounge (2)
Viewed
View from Window (11)
Viewed
Cabin (2)
Viewed
Other (44)