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  • The service was simply beyond excellent and made our stay there a very happy one. Every single staff member we met exuded warmth and sincerity.
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  • Best Hotel of our entire Vietnam Trip
  • "First Class Customer Service!"
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  • Believe the positive reviews; You won't be disappointed!
  • Wonderful caring staff. Love staying there
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  • A hidden jewel in the Old Quarter for honeymooners. Our room was decorated with candles, balloons, rose petals and a lovely cake to welcome us. Such a heartwarming greeting!
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  • Another great stay in the "Center of Hanoi"
  • Perfect hotel! Cheap and high end. Great value for the money
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  • Best service in Vietnam, great breakfast, Comfy rooms and great location.
  • Super hotel in Hanoi
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  • Second stay and better than ever!
  • Simply superb
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  • The building has inviting character with high ceilings and a charming atmosphere, elevated greatly by the friendly staff. They really know their stuff when it comes to customer service.
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  • Wonderful Service, complete value for money!
  • Very very nice hotel
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  • the perfect place to stay in Hanoi
  • Super friendly staff, great location
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  • prefect service! Taking care everything of you!
  • Good location & friendly staff
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  • An excellent hotel by any standard. It has a superb location in a great city, wonderful service from an attentive staff, and the best amenities, all at a good rate. 
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  • The nicest little hotel I've seen in a while
  • Highly recommend Golden Sun Palace
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  • Great value for money, basic clean rooms and great staff
  • Best Customer Service I've Received and I travel alot!
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  • Great experience, excellent service!
  • Amazing hotel with amazing staff
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  • Don't let the entrance deceive you!
  • Love everything about the Hotel
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  • Perfect location for walking and exploring old town Hanoi
  • Fantastic experience
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  • Outstanding service. Great location.
  • Fantastic hotel - even better staff!
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  • nice time
  • Serenity now!
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  • Clean with attractive furnishings and excellent service
  • Excellent Stay and Great Staff
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  • Great location and an excellent service.
  • Exceptional Staff and Well placed
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  • Best hotel we've ever stayed in!
  • Fantastic hotel
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  • A fabulous haven of calm and serenity. The setting is truly idyllic, with paddy field views and the daily routines of the local ducks, geese and cows for entertainment.
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  • Excellent choice for Pho Co Hanoi area.
  • LOVELY, GREAT LOCATION
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  • Hotel Essence and Spa has fantastic customer service and quality
  • Vietnam Holiday
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