Queenstown has several taxi companies, and two of the biggest are Alpine Taxis and Queenstown Taxis. The number for Alpine Taxis is +64 3 442 6666. The number for Queenstown Taxis is +64 3 442 7788. Both services are reliable and affordable. There are cheap shuttle buses at the airport, these can be a good option for getting into town if you are by yourself.
You will be able to find the taxis in most spots throughout the town anytime of day. The only times in which you may have trouble getting a taxi are late at night when there are fewer driving around. Calling a taxi by phone is faster than waiting at a taxi stand. Using a taxi can be a nice alternative to the bus, but not cheap! The drivers are experienced in the town and know their way around.
If you want to rent a car, you can do so either from the airport, There is now a freephone board to call from for a greater selection of operators .Or you can search out a number of different retailers throughout the town. The prices for renting the cars will vary, but they are generally good value. The insurance for renting a car in New Zealand is generally included in the daily rate , however to reduce your liabillity to nil (in case of an accident) will cost a few extra dollars per day.
Because of the exchange rate, you are actually paying about what you would be if you were renting a car in the United States.
You should definately take the extreme road conditions the South Island can present into account when choosing your insurance options,
Snow chains are a must through winter and may be required May through October depending on weather.
Renting from a company called "About New Zealand" is not recommended.
Not all rental car companies have a depot in Queenstown, so when booking make sure your car can be left there without an extra charge (relocation fee) if hiring from another town first.
If flying in, the rental car companies inside the airport terminal in no particular order, are:
Budget, Avis, Nationwide/Ezi-Rent, Apex, Ace, Thrifty, Hertz, Europcar & Maui. -Go Rentals are behind the Helicopters on Lucas place (approx 100m) and will meet you at the terminal door, Jucy are outside behind the public carpark looking towards the lake.
All of the afore mentioned operators are licenced by the Airport.
If you hire from any other company, for example Discount Rentals you'll need to ring them when you arrive to find out where you get your car from, if they haven't already told you before hand, as their depot won't be at the airport.