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Grand Hotel Kempinski High Tatras: Traveller Reviews

5.0 of 5
Kupelna 6, Strbske Pleso 05985, Slovakia
Hotel amenities
Grand Hotel Kempinski High Tatras
4.5 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    32
    11
    3
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Date Rating
Bratislava, Slovakia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Nice but not exelant ....but (Best In HIGH TATRAS)”
4 of 5 stars Reviewed 2 January 2012

Hotel is very nice rooms are big and very clean...... people in hotel are very friendly...wellness is one of the best in Slovakia ....very clean and luxury ...Only one think was that the food wasnt on 100 percent...i thing could be beather.....but rom service and other services was top ...
My view is that this is best HOTEL in TATRAS high and low...
I was there on silvester and we were very happy there....

Room Tip: Lake view......big different
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Milan K about Grand Hotel Kempinski High Tatras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunajska Streda, Slovakia
1 review
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“The best service”
5 of 5 stars Reviewed 23 December 2011
2
people found this review helpful

Fantastic hotel, spa with fabulous view, helpful staff - waitresses during breakfast, quick check in, clean rooms. I can only recommend Kempinski :)

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AdrianDS about Grand Hotel Kempinski High Tatras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava, Slovakia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Hotel with the best care of you!”
5 of 5 stars Reviewed 5 November 2011
2
people found this review helpful

Hi all. I wish she wrote the truth about Hotel Kempinski High Tatras. I read almost all the reviews here and I'm not sure they were all in the 6 * hotels or where?
I was in Kempinski High Tatras 10 days, so probably the best overall I rate everything.
Let me start first impression. This hotel is a gem, full of history and elegance. It is absolutely amazing. On arrival at the door was Mrs. within 2 min at us. Immediate care in terms of cars, luggage, and not least at the reception. Take care of us very nice man (Wolf:)). Everything lasted not even 10 minutes, max. professionalism, including champagne welcome. Followed our show your room. We had beautiful rooms overlooking the lake and winter terrace. Beautifully waking up every morning overlooking the Tatra peaks:)
We booked half board, the insight that we wanted to leave as much as possible use:) Every night we had in store specially selected menu-appetizer, soup, main course plus dessert. I do not understand how someone can write that bad kitchen. totally disagree. It was the quality of Kempinski and all corresponded to that care about us. simply outstanding. Even once we have nothing to happen again and everything was super fresh and extremely tasty. Operation of the blinds 6 * from me. The main compliment I would give my beloved black haired waiter who always knows what is best:)
Rooms: Each day, tidy, change towels, bed linen, it was really great care of us.
Spa: One of the most beautiful in the world. The view of the Tatra peaks at sunset, relax in the relaxation room fine tune, extremely comfortable seats, constantly supplied towels, lemon juice, ice, apples ... really cool.
We tried the procedure. I had an extreme cure for skin hydration and send great praise the Lord with copom in your hair, it was an unforgettable experience. Collagen treatment is excellent, and lava rock:)) exquisite room service and care for you:))
Big thanks also Mrs Barborka:)
This hotel is not what reproach, personal experience is over all reviews and good conscience I can only recommend this hotel to anyone. I am the Kempinski come back with great love:)

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kvetinka3 about Grand Hotel Kempinski High Tatras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Top Contributor
58 reviews 58 reviews
Reviews in 48 cities Reviews in 48 cities
74 helpful votes 74 helpful votes
“Best in the Tartras.”
4 of 5 stars Reviewed 6 October 2011

This is the best hotel in the Tartras (Poland or Slovak side). The setting is absolutely beautiful. It is a great spot to head out for some long day hikes in the High Tartras. The hotel is a renovation/recreation of one of several hotels that were popular at the turn of the last century. The rooms are a nice size. I agree with the reviewers though that something is lacking at this hotel. The service is very uneven to begin with. Several staff members seam unfriendly or disinteresed. The hotel was almost completely empty and yet there was no complimentary upgrade to a lake view. They wanted to nickle and dime us for another 30 Euros. The food was overpriced and of a poor quality at dinner. However, the breakfast buffet was nice and the host, she was one of the nicest employees of our stay. The swimming pool has one of the most beautiful views of any in the world. Beautiful setting but not up to the standard of other Kempinski hotels.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EdwardTylicki about Grand Hotel Kempinski High Tatras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bratislava
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“V pohode hotel, ked zlepsia kuchynu o 300% tak to bude super!”
4 of 5 stars Reviewed 3 September 2011
1
person found this review helpful

Boli sme s rodinou druhy krat v tomto hoteli a musim povedat ze sa vyrazne zlepsil co sa tyka servisu. Kuchyna zial zostala velmi zla alebo este horsia ako minulz rok.
Pokazena prazenica na ranajky, ako cuvert vam prinesu umele maslo z mraznicky a ked sa spytate preco je to zmrznute tak vam povedia ze necakali tolko ludi takze neboli pripraveny.
Pomer cena a vykon v tomto pripade radsej ani nemerajte.
Izby su velmi pekne ciste, s peknym vyhladom. Spa je sice mensie ale zato utulne. A vyhlad z bazena na Solisko je uchvatny. Takze odporucam s tym ze otestujte kuchynu a ked vam nebude chutit tak sa mozete chodit najest do hotela Borovica 5min. od Kempinskeho, kde varia excelente za polovicu.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Martin_Ante about Grand Hotel Kempinski High Tatras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Grand Hotel Kempinski High Tatras

Kupelna 6, Strbske Pleso 05985, Slovakia
Price range (per night):* 181 AUD - 369 AUD

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