Can be very good hotel with more professional staff - Les Magnolias Hotel, Primorsko Traveller Reviews

Eitan_Silbiger

1 review

“Can be very good hotel with more professional staff”

Reviewed 2 September 2011

We arrived in midle of august 2011, we espected as it was written 4 star hotel, but actualy it was 3 star
Since the hotel is visited mainly by French tourist they received better treatment and rooms then other guests, which is logical because the hotel doesent want to make them unhappy.
This is the reason that we have received some room on the noisy side of the hotel (we traveled with 2kids, 2yrs and 3.5yrs), when we asked for relocation the receptionist told us that there is no other room available, after negotiation of 15 minutes the staff told us that we can change it second they, which was done next day.
The rooms are very small
Swimming pool is nice
Restaurant is not bad, with not professional staff working in it, but at least they were very nice and the fact that they were not enough professional is the hotel management problem.
Main feeling at the end was that the hotel management was with very low professional level and this was the starting point for all problems
IAt the and of the day, we came for vacation with kids in order to rest and have a fun and not to get bad treatment from hotel receptionists.

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Dori12

Sofia

Senior Contributor

26 reviews

Reviews in 12 cities

34 helpful votes

“Great beach nearby”

Reviewed 8 April 2009

2

people found this review helpful

I have stayed at this hotel 5 times during the 6 years of its existence. It is a great hotel for families with children and I will explain why: there is ebough space both outside the hotel and inside the hotel (in case of rainy day) for a child or even teenager to run or wander about. The swimming pool is big enough and there is a very large section where even toddlers can play without any danger. The food is good, not excellent but with a lot of fresh vegetables and fruit and a variety of meat including fish every evening. The beach is quite nearby and it's absolutely fabulous - very large, not crowded at all and the sea gets deepr very gradually. We usually spend most of the days on the beach and enjoy it tremendously.
After all I have written so far, the bad news. The hotel is mainly visited by French people and if you are not French you may feel quite neglected. The animation programme is in French ONLY and it's quite loud. Most of the French people who visit this hotel do not speak any other language beside French so if you want to make new friends during this vacation you may find it quite difficult.
If you choose to enjoy the beautiful place, the weather, the beach and ignore the rest (like my family does) you will be pleased with this holiday.
For those who seek a lot of nightlife etc. - the hotel is not exactly within walking distance of Primorsko where the bars and clubs are, so you will need a taxi.
In conclusion - I recommend it because the beach nearby is one of the most beautiful and tranquil beaches in Bulgaria and the hotel itself is quite good too.