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WesternBay Boqueron Beach Hotel: Traveller Reviews

CARRETERA 101 ENTRADA BALNEARIO DE BOQUERON, Boqueron 00622, Puerto Rico
Hotel amenities
WesternBay Boqueron Beach Hotel
Ranked #2 of 2 hotels in Boqueron
3.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    4
    5
    5
    6
    10
Date Rating
San Juan, Puerto Rico
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed 24 June 2011
3
people found this review helpful

I live in PR and had stayed here about 5 years ago but was hesitant after reading the horrible reviews but this was the only place available. We were pleasantly surprised. The staff was very friendly and willing to please. We got an upgrade to a room with a balcony. Okay, the hotel only has a view to the street rather than the open expanse of Bird Santuary but it's a quiet street and fun to see the daily goings on. The place was exceptionally clean, new mattresses, pillows, quiet, but that also depends on the weekend one goes since this area is a hopping place (Key West style) but the hotel is away from all the loud action and you can easily walk to it even at night. The beach is also in walking distance and some really good restaurants in a quiet area. Some things can be improved, shower soap dish rusted away and not replaced also can serve local bread for the continental breakfast instead of slice bread, but across the street you can get a great breakfast for $3.50 in a quaint old cafeteria. The street in front of the hotel great for early joggers as you try to identify the birds in the area. And no rugs in the room, just all tiled, love that. The pool okay for cooling down and stays open until 10pm so you can have a moonlight swim. My husband took his cameras and laptop and had no problems as he left them in the room at times. Will definitely return

Room Tip: Definitely the rooms with balconies are best
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  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Willemstad, Curacao
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Horror!”
1 of 5 stars Reviewed 16 July 2010

Not a nice place to stay at all! Rooms were not clean, there was a plastic knife between our sheets, sheets looked dirty (even the clean ones we got from the front desk). Unexpierenced staff gave us a room (no windows) with one bed even though she saw three persons standing in front of her desk. We paid 150 dollars, for 20 dollars more you can stay in for example the Hilton Caribe! So if you have the chance to drive further I would certainly do!

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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arecibo
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“NEVER AGAIN...”
1 of 5 stars Reviewed 16 July 2010

We checked in and within 15 minutes checked out. The bathroon was FILTHY, the rooms were not what I expected, the pool is so close to the street that there is NO privacy at all. At the front desk they sell mosquito repellant bracelets, so use your imagination on that one.
I'd recommend it for Frat parties NOT for families.

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ingridjohanna about WesternBay Boqueron Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caguas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice and clean, good service.”
4 of 5 stars Reviewed 5 April 2010

The king size bed was very comfortable, the A/C worked just fine, very good service. The pool was Ok but not the best. The room was always nice and clean. Good location. Good prices.

  • Stayed July 2009, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask traviesa694 about WesternBay Boqueron Beach Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Departamento de Calidad y Servicio al Cliente, Director de Relaciones con Clientes at WesternBay Boqueron Beach Hotel, responded to this review
12 May 2010
Thank you for choosing us as the hotel of your destination. We are working on the pool to improve it. We are making a lot of changes, and the WesternBay Boqueron Beach Hotel will love to have you back so you can enjoy the changes for the better and the comfort of our guests. lokking foward to have you back!
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carolina,PR
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not again”
1 of 5 stars Reviewed 28 August 2009

I stayed again in this hotel after a past not so pleasant stay because of its proximity to the beach ,The door had no security lock any one can open it very easily.No security boxes to leave our things(jewelry etc. The bathrooms are old and look dirty .I almost fall in the slimy floor so i decided to put a towel in the floor. The curtains are so flimsy that you wake up at 5:30 AM when the sun comes out. My friend left 2 gold chains in the room while we went to the beach to prevent losing them and guess what they disappear from the room and when we complain they even told us that we were liars. I have travelled all over the world and I have never stayed in a hotel wher I felt so insecure when i went to sleep. Ah the food was so salty that I could not eat it and all they said was we are sorry .We had to pay for it .

  • Stayed August 2009, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask lygiat about WesternBay Boqueron Beach Hotel
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Departamento de Calidad y Servicio al Cliente, Director de Relaciones con Clientes at WesternBay Boqueron Beach Hotel, responded to this review
12 May 2010
We are under new administration, we have worked everything out for the security of our guest because in this administration the Guest is the most important thing for us. For us security is an important matter . The safety of our guest belongings has been taken care of, we have installed security cameras all over the place and have a great security team that really provides you protection. Regardless this new administration wasn't here at the time we apologize for what happened to you in this hotel. We wish to have you back and have a really good dinner in our restaurant out Chef is one of the best in town and I assure you he would make it up to you. From the new family of Westernbay Boqueron Beach Hotel we will be more than honored to have you back and give us the chance to prove that we are a safe place to stay and our restaurant serves great food at wonderful prices if you give us the chance we will not let you down.
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Additional Information about WesternBay Boqueron Beach Hotel

CARRETERA 101 ENTRADA BALNEARIO DE BOQUERON, Boqueron 00622, Puerto Rico
Price range (per night):* 111 AUD - 173 AUD

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