My two sisters, mum and mother in law stayed here for one night at the end of January. We booked the premium rooms which had a nice decor, very comfy beds and sitting area. We had rooms 38, 39 and 40. I did think that our bathroom could have been a little cleaner as there was mildew around the shower.
When we checked in we noticed two out of the 3 rooms were missing dressing gowns and slippers, this was quickly rectified once we mentioned this to reception, but not really what I would have expected.
The staff in the bar and restaurant were particurlarly friendly, striking up conversations and giving a truly excellent service during our whole stay.
We had evening meal included in our package. We were allotted a time, 8.30pm which was fine for us but others may prefer to have the option of when they eat. That said the restaurant was extremelly busy ( it was sat night). The package included 3 courses and the food was truly 1st class. I was very impressed with the goats cheese starter, and sebass main. The staff remained prefessional and attentive throughout the meal.
Im my opinion it was the food that made our break so enjoyable, we did not use the spa facilities but I would like to return to do this in the future.

My husband and I stayed here for our first wedsing anniversary with their romantic package for three nights and we can safely say that was the best hotel experience we have had! The staff knew us by name by the first morning and even though the hotel seemed full we still felt as if we were the only guests which was lovely. Really appreciate that they also took the trouble to find us some non alcoholic wine for our anniversary as we are tee total but still wanted to have something other that orange juice to celebrate. Food and service in the restaurant was also amazing and this is coming from myself as someone who has worked in a two rosette restaurant and my husband is a chef from kings college Cambridge! Although not great for being able to get into the city centre it was still perfect for where we wanted to go. We would definitely recommend this hotel for a romantic break. Well done Fairlawns! Hope to come back soon!

We stayed here for the weekend as it was nearby family - I travelled up for my 'special' birthday and so wanted somewhere special to stay. It certainly lives up to it's reviews - a gem of a hotel, wonderfully run. The staff were outstanding, always smiling and friendly and so professional. We stayed in a Family Room, which consisted of a living room, with large brown leather sofa and chairs, tv and desk, with bunk beds off, then it was a step up to our bedroom (another tv) with en-suite. To my personal taste, I found the decor quite masculine - all dark brown and leather, but I suppose this is standard hotel decor. Everything was spotlessly clean and of good quality. They do offer room service, though not cooked breakfast in the room, though it is worth venturing down for as is was marvellous, a great selection of cereals, fruits, etc. then the Full English, though it was not large, with just one rasher of bacon and one small sausage. The tables are beautifully laid out though. Unfortunately we did not get a good nights sleep though.... this is a wedding venue and there was music until midnight, though not too loud. Unluckily our room was near the stairwell and we were kept awake by people returning to their rooms until about 2am. Then at 5am we were awoken by staff banging about, as our room we guessed was near the staff rooms by the look of the windows. We did not try the Spa facilities, as we travelled as a family and children under 16 are not allowed to use the facilites. I did ask if we could opt out of using the spa - to save a bit of money - but was told this option is available for double rooms but not family rooms, which I thought was a bit odd. All in all, a good stay, which we might have enjoyed more if our room had been differently located, but that is just the luck of the draw.

Our wonderful children booked this break as a Ruby wedding anniversary gift for us. We arrived on Saturday 4th February and were greeted by friendly, helpful staff, who gave us all of the information we needed for our stay. Our room (52) was on the second floor and was light, bright, spotlessley clean and very comfortable, with some fizz and chocs waiting for us. Unfortunately, as I have a heavy cold, I did not feel up to using the excellent spa facilities, that will be a treat for next time! Dinner on Saturday night was included in the package and was served in the lovely didning room, the food and service were absolutely excellent and to a very high standard, I had the venison, which was cooked to perfection and beautifully presented and my husband had sea bass, again perfectly cooked and served. Breafast on Sunday morning was also first class, with a good choice of cereals and cooked breakfasts on offer. Without exception the staff at Fairlawns couldn't have been more helpful and friendly and we would have no hesitation in recommending the hotel to anyone wanting a relaxing break. Thank you to all at Fairlawns, we'll be back!