we wanted a getaway for a couple of nights of peace and relaxation just the two of us and our little dog, we saw this on groupon - perfect so we booked - 2 night stay in a 1 bed cabin with breakfast hamper. When booked over the phone we were offered a free upgrade to a 2 bed cabin with hot tub and sauna as they were quiet, confirmed check in was 3pm but we were reassured we would be able to check in earlier, confirmation email recieved stated two bed cabin including full breakfast both days as well as 1 evening meal.
Driving 6 hours to get to this amazing scenic spot we arrived at 1.30pm and were told we had only the original 1 bed lodge, but confirmed breakfast and evening meal still applicable. also we were unable to check in as the previous occupiers of the lodge hadnt checked out as there little boy had been ill (fair do's). So we took our dog for a walk and returned at 3pm we were then told they still needed to check if the lodge was ready and told to wait in the bar, where we waited for 45 mins for someone to come with keys, when we made our way to skiebo lodge, we were very satisfied with the cabin, heaters were on and it was warm cosy and very clean, got up early next morn to go for breakfast, only to recieve a phonecall from hotel to say breakfast and evening meals were not part of our deal (although this had been confirmed by email and in person upon check in) instead our breakfast hamper consisted of - loaf of bread, jar of jam, milk, orange juice and block of lard. we explained we had only fetched provisions for 1 evening meal and were told shop nearby (where?), more problems upon check out where we were initially invoiced wrongly and our electricty usage (only mentioned in small print on internet) was far over estimated, it took us 10 mins to check out and while we were correcting our invoice - gent from neighbouring 2 bed cabin just passed keys over and left, he wasnt asked for any electricity or payment, and when I asked the receptionist if he would have had any electricity to settle - he said 'yeah cheeky git, he'll be recieving a strong email from me' which I doubt - the place itself was fantastic, remote and veiws fab - but all the little details and paperwork cock ups made a such fabulos location more of an average stay, real shame...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC