Nice beach nearby, but the hotel looks tired and in need of work. Leela has a mixed batch in its group. Amazing 5* properties in Delhi and Gurgaon, a 3* tip in Mumbai, and the Goa property is 4* at best.
Staff are nice, but after waiting 25 minutes for cooked eggs i gave up on breakfast so can't rate the food. I can tell you the orange juice is fresh.
The gym opens too late, but the staff opened it after a mild nudge and asked what time i wanted it opened tomorrow so i will pass them on that. The treadmills are antique and run slower than they indicate. But adequate.
Adequate sums up the hotel until you pay the bill to leave, and then it becomes poor value.
There arent any great hotels in Goa. The Leela is another one of those. Someone in HQ needs to start thinking about a second tier brand for the properties in the group that dont make the grade.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 March 2012
We thank you for providing your feedback following your stay at The Leela Goa. Guest feedback is of vital importance to us to continuously improve on the services and facilities that we provide to our guests and your comments are greatly appreciated as well taken up with the team for necessary improvements.
We look forward to welcoming you back to The Leela Goa.
Morton Johnston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC